Buyershub Reviews 23

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Mystery Box Assorted

Thought I'd give the mystery box assorted a go as normal arrived quickly upon opening a complete mystery an assortment of product items for the home, a few children's, and a selection of other bits & bobs if your ok at spending a little on this mystery box it's a fun idea to open with friends which I did and remember the word mystery don't expect expensive items good fun though

24 March 2026
Unprompted review
Rated 1 out of 5 stars

False advertising. Expect Temu products.

Item: Amazon Pallet Return | Undelivered Parcels | Customer Returns Pallets from Amazon & other online Platforms. Cost £415.
This is badly labelled. One small box was marked as Amazon. Every other box was a Temu product.

The resale value of the items would not equal the effort required.

The item needs to be reworded to say Temu and other online vendors.

4 September 2025
Unprompted review
Buyershub logo

Reply from Buyershub

Hi Richard,

We have replied to your email, on the same day you sent yours.

Your email has a @privaterelay.appleid.com

Not sure if you are getting emails.

In the email and as the description suggested other online platforms.

The resale value of the pallet far exceeds what you paid for - which should work out at about £3.50 per item. Most items have a value higher £10, some £25 and more. Worst cast scenario £5 - on things like children’s pay dens, clothes airer, dry’s, safety gates etc - so impossible to lose out on these pallets.

We even wrote in the email and asked what outcome would you like. To which you have not replied. However left a review.

Please check your spam maybe the email is there.

Update : Richard after sending 2 emails you have still not responded. Please provide pictures of what you received, so we can send you exact comparisons to their value. What one person to the next person can sell them for depends on how you resell.

Thank you.

Rated 1 out of 5 stars

They screen all the parcels & they are TEMU quality rubbish being sold as Royal Mail bargains!

Bought "Royal Mail Undelivered Parcels". I didn't spend a lot, I didn't expect a lot. However, what I did get was utter rubbish! All the parcels were pre-screened for value and were opened, the "good stuff" taken out, and then re-sealed as apparent bargains. All you're left with is 99p rubbish. Every single parcel had been returned to one address - which on further investigation is the return point for all Temu quality parcels, whether undelivered or address being incomplete and undeliverable. How is this a "random selection" of undelivered packages?

On contacting them, as they suggested on my FB review, they then blocked me after I provided all the information they asked for. They claimed to not know what I was talking about, and in fact, actually blatantly lied about their trading practices. They know what they are doing and its disgusting.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

£130 wasted

£130 wasted

Bought a mystery box with the description of - We offer a full bag of Amazon bag, as Mystery Boxes containing parcels to give you a thrill of opening and finding the surprise.

Received box, only to find a load of old junk, worse than a charity shop bin. There were used shoes, used activity books and a bunch of almost worthless items.

Apparently the amazon reference in the title and description relates to the bag they fill before transferring it to a box. but has nothing to do with the actual parcels

Items had fake Royal Mail international tracked stickers on, but no addresses, but was informed before they sent the item out that it wouldn't have genuine RM parcels, but I was expecting amazon parcels anyway, so this wasn't a concern

Contacted the company after delivery and was offered the option to return the box, but due to the hassle of sending this box, I rejected this and will never buy from this company again.

21 June 2025
Unprompted review
Buyershub logo

Reply from Buyershub

Hi Phil, you have ordered from us 6 times and have been a returning customer. On this occasion it didn’t work out. With closed packages we are non the wiser just as you are.

We offered a refund and offered to pay for return postage. You however felt it was too much hassle. Not much we are able to do in such cases. As we cannot simply give refunds without receiving the goods back.

Rated 5 out of 5 stars

Defo will be back

Defo will be back, after several orders on pallets I am very happy with my purchases. They even contact me now and then with things that are not advertised on the website, which help me get deals before they go on the website. will continue to use

13 March 2025
Rated 4 out of 5 stars

I have just been invited to write a…

I have just been invited to write a review by the company as a previous customer. I ordered a box just after Christmas time, and it was quite delayed, I was extremely annoyed at the time but when I reached out to the company They explain the reasons which totally made sense due to the back log of orders over the Christmas period. ( i suppose everyone is allowed time off). The 4 star is because of the delay, otherwise i would have given a 5 star. In all honesty looking at the other reviews, they do not make sense, as the company was very clear on what to expect in the box.

12 February 2025
Rated 4 out of 5 stars

Really happy with my Amazon pallet…

Really happy with my Amazon pallet purchases, I normally collect but recently tried the delivery service, again excellent service. The only reason I give a 4 star review is because they don't always have the stock in. I understand they probably run out of stock, but I can't plan properly because of it.

11 February 2025
Rated 5 out of 5 stars

Don't want to share the website with…

Don't want to share the website with other tbh, So I am reluctant to write the review. I have been invited to write a review so will have to write one.
I order one or 2 boxes per month from the company for my live channel and this works great for me as a content creator. Not all the items are great items, but I have also found some very good items, which is exactly what bought into when buying from them. My business is opening the parcels and recording a video for my channel, so they dont even have to be that great of items. I normally document what they sell for on Amazon, and its always more value than what I paid for them. All items however may not be useful.

11 March 2025
Rated 3 out of 5 stars

My order was short on a couple of items…

My order was short on a couple of items so I was a bit disappointed about that, but when I contacted the company they were very happy to help and put things right. 3 star review because I still feel they should have been a bit more enough. I will update my review on my next purchase.

16 January 2025
Rated 4 out of 5 stars

Purchased a box of parcels

Purchased a box of parcels. Don't think it will make rich, but we found some good finds and some not some good. But that is the nature of what I bought. Overall very happy with my purchase. Came 3 days after my purchase, and it wasn't any different what was described. Will be buying more of this and other items.

16 February 2025
Rated 1 out of 5 stars

A giggle, but just Chinese junk

Just like everyone elses reviews it's just a box of unopened returned Chinese junk. I paid £100 to find this out. Look if I had paid £40 for this, it would have been maybe worth it for entertainment value, as it was a bit of a giggle opening the packages. But at £100 there won't be any returning customers.

18 January 2025
Unprompted review
Buyershub logo

Reply from Buyershub

Hi John,

We thank you for your order, and whilst i appecaite you didn't find something of value i am glad you had fun with it. As the listing states we have no control of the value of what you will recieve. We also have wrote that it will be unbranded goods. I just wanted to reach out and explain our part on that.

We have lots of different stocks that you can purchase and lots of returning customers for the same lots amongst others.

For anyone wanting to see the exact details we put on the listing here is a link, as you can see we are very detailed on what you should or shouldn't expect.

https://buyershub.co.uk/products/royal-mail-undelivered-parcels-joblot

Thank you.

Rated 1 out of 5 stars

Disappointed

I am not one for writing negative reviews but... I must share my experience in this instance.

I had seen multiple videos online and various sites recommending buyershub and other similar services for unopened mail.

This mail has 100% been opened, checked and taped back up again. I seen various reviews on other review pages or on the buyershub website about how oh they bought one and just went back to buy more because it was so exciting. I can only assume those reviews are either fake or they got extremely lucky.

first item we opened was a smart watch.. oh nice got a smart watch in a box from another company who just fill a box, they dont hide what your getting.

Opened the Smart Watch box.. Box was empty.

There was another bag which had clock parts, or timers for clocks, which then, alarm bells rang... why is there a spare one of these pieces just lying within the big box, but the "unopened parcel" of them was sealed.

Now to be fair there are a few "ok" items, phone covers and camera pieces, and some like hello kitty type stuff, but as others have mentioned a lot of these items would be picked up from the likes of temu etc, 90% of the parcels where full of Chinese writing, some of the items you open your like.. hmm I dont even know what this is, the packaging is in Chinese :(

If you have the money to spare, sure give it a go, but it might be something you will only try ONCE.

just to also add, there was a bag at the end of the experience, that seemed to have various LED lights in it, this bag went straight into the bin because there was something had leaked within the bag and things were damp. can only assume batteries or something.

17 January 2025
Unprompted review
Buyershub logo

Reply from Buyershub

Hi Sam,

Than you for your detailed review. I appreciate your purchase. We have many regular and returning customers who buy for many reasons, non which are dictated by us.

As the listing very clearly states the packages can be opened, ripped, even loose because before they come to us, they go through many processes. We do not promised only sealed parcels.

As mentioned we are very clear on what to expect on the listing page, we understand that not all people read it thoroughly, but from our part we list every detail and possibility.

Thank you.

Rated 1 out of 5 stars

DONT BUY FROM THEM ITS A SCAM!!

Under no circumstances buy anything from this company especially stuff that relates to lost mail or parcels that I claimed to be undelivered? I spent £69.99+ postage on a box of items that we declared as undelivered parcels and undelivered mail all I received was a box full of ladies clothes most of them secondhand and lots of them just rags this company is disgusting when I wrote and complained they told me to read the small print so they can send this crap to me as it’s in the description when I said about the photos showing all the different parcels and undelivered mail in the box they said that the pictures were for illustrational purposes only and didn’t mean nothing. They told me that they would send me a return label to send this box of rubbish back these awful ladies clothing and knickers that have been warn but they have failed to do so I have requested my credit card company to refund me the money on the basis that it is a scam beware beware beware do not purchase from buyers hub you will definitely be disappointed, it is definitely a scam!!!

Any body wishing to see the evidence and emails that were exchanged please contact me I will be happy to show you what this company said and done and what they sent me!!

But remember pictures of undelivered mail are for illustration purposes only, you will receive crap very cheap woman’s clothes!

Oh also please do check my other reviews some are bad some are good, hate liars.

Take note! This company does not have 1 good review!

19 December 2024
Unprompted review
Buyershub logo

Reply from Buyershub

Hi Robert,

Thank you for your purchase. As you know we have had quite a few back and forth emails with you and it was determined that you had made a mistake with what you purchased.

Whilast your intention and belief was that you were purchasing a different variation from our drop down menu, you by your mistake purchased the clothes, which is exactly what you recieved. So there is no scam, you got what was described and purchased.

We did not ask you to read the "small print", we advised for you simply read the listing, same font, same size, in the middle of the lisitng, some even in red writing.

In any case, we agreed to take the parcel back. We said we would send you a returns label, deducted from you. However upon checking we couldn't do this on our account. So we advised for you to send the parcel back and we will refund you.

Since that time, you have opened dispute with your bank that was delcined, left 2 reviews, but not sent the parcel back. I can also see you seem tio have ahistory of leaving negative reviews.

I apprecaite you made a mistake, but please do not call us a scam as we posted out what we advertised, as we advertised, you seemed to have pressed the wrong button when ordering.

Thank you and good luck with future orders.

p.s.we noticed you updated your review to include more abuse against us. In case anyone would like to see messages and emails of exchange we alsdo have the emails where we HAVE NOT said read the small print, we also HAVE advised to send it back and we will refund. Whilst Robert hates liars, he seems to be one himself. (really do not want resort to communication like this, but his accusations and lies make it hard)
>> He is entitled to his review, he is entitled to not be happy but to add all the lies is just uneccesary. He didnt even buy what he said he bought.

Please go ahead and see what he bought from this link:

https://buyershub.co.uk/products/royal-mail-undelivered-parcels-joblot?variant=54941915087228

Also see the detail we describe what you are purchasing. He purchased the clothes package, and thats what he received. He was expecting boxed items, but he didn't purchase that. We get it, a mistake made, so we offered him to send it back, can we do more than that if we don't receive the parcel back??

We leave it at that and wish him a good day.

Thank you.

Rated 1 out of 5 stars

Is a scam

Is a scam.
I've purchased a Roy mail bag of lost parcels. I recived useless stuffs (garden sticks, sex chains, a small water toy, creams, rocks, small USB cable, phone glass, plush toy.... I think you get the idea ) ,
and some parcels were cut just enough to se what's inside, that thales me that before they sent you the parcels they look so they don't send you something expensive.
Some they have been resealed in a different bag.
All itimes I recived are from AliExpress or temu and most of them are around 3£, I recived around 20 items.
I've paid 120£ and recived 20 items off 1£ and 3-4£
By my math that around 50 - 80£ (80£ I'm being generous I think) and not to mention that delivery was around 20£
From the all parcels less than half can be sold and are very cheap, not to mention delivery fee, selling fee.
MY GUESS YOU BETTER OF GOING YOURSELF ON temu OR aliexpres AND PURCHASE SOMETHING THAT YOU CAN SELL AND MAKE A PROFIT.

DON'T WASTE YOUR MONEY!!

10 December 2024
Unprompted review
Buyershub logo

Reply from Buyershub

Hi,

Thank you for your purchase. We appreciate you didn't receive any valuable items in your package.

As our listing dictates, we do not promise a RRP, or what you will recieve or what its value is.

The value of items is also different depending on how people will sell them, we sell to people who do not sell the goods onand buy for the entertainment value. Many customers will sell on facebook lives achieving a higher value for the items, others on ebay (where they pay commision - so not so much. We do not give advice on how best to sell the items, as you will apprecaite that is not what we are here to do.

We also sell many times over to content creators who do it for lives, and give the items away afterwards. So as you can see we are clear with that we are selling, and describe this thoroughly on the listing. It is for you to decide if you want it. We have not once wrote on the listing you will make money, or that the value will be this or that. We simply do not know what you will recieve.

so the value to items is different depending on the person opening.
to add further, to actually see the value - you would compare the same thing on amazon, and it would be selling more than what you have suggessted above. So as you can see it is hard to determine the value as people do not place the same valuse on the items.

We would agree with you and suggest those that want to make consistent money, to do the research into specific products and order them directly from manufacturers and create a long term business that way, it is always better to this. You know what you are buying its exact value and its resale value - always better to do this.
> we will be adding single line prodcuts at discounted prices on our website so please keep an eye out.

However to call us a scam, is unfair,as we sent you exactly what you purchased.10KG in a box, of item qty's of 23-30pcs. That is what you recieved.

Thank you.



Rated 1 out of 5 stars

Utter rubbish inside two boxes

Utter rubbish inside two boxes

Nothing was worth keeping or for resell

A pile of really really cheap items including wires, shoe laces ,parts of pipe connectors all really useless stuff

Beware
Over £200 wasted

Both boxes on way to the recycling centre

2 December 2024
Unprompted review
Buyershub logo

Reply from Buyershub

Hi Helen,

I am sorry the items did not have anyhting you could use. We simply do not know what will be inside as per the advertised listing.

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