Unity Insurance Services Reviews 586

We have been insured with unity a few years and never had any problems ,they always remind us in plenty of time to arrange renewal ,always polite , professional ,and really helpful 😀 thank you Rob for all your help and support 😀

Unity were very helpful in the renewal process, making it easy to complete.

Great customer service, queries handled promptly. Clear charging structure and good value price.

We have been with Unity for a long time, I stopped looking for other quotes 10 years ago as they are very efficient and helpful. When we got our building we meet in they were very helpful with good advice. Never had to claim but good to know they are behind us if anything went wrong.

A quick response, providing a quotation which matched our needs.

WEehad a potentially challenging situation with our insurance but our contact at Unity was able to obtain the required result and was extremely helpful and supportive through the process.
GC. Chair of Trustees 169 Bristol Scout Group

clear helpful advice

The time and sensitivity given to understanding our needs as a small community charity.

Pleased with the response I received and the service given.

I would recommend them.

Very quick replies, great customer service, exactly what I want and need!

I was looking to extend our Policy to cover our fundraising event, Lynsey was very prompt in replying to my request and guided me through the Process.
Very efficient and Excellent service.

Bradley has been very efficient & helpful - much appreciated especially as time has been rather restricted.

Easy to deal with sorted over the phone removal and adding of craft, had a claim last year due to damage and was resolved easy and fast, great to work with when Scouting is done voluntarily.

Unity Insurance have always provided us with a great service and competitive rates. Very helpful in reminding this forgetful client of our renewal dates! Thanks Natalie Hilton.

Natalie Hilton has been amazing from start to finish. She is kind, understanding, communicative, knowledgeable and caring. She is swift to reply,and swift to act with colleagues and other parties.
I would also like to say thank you to Yasmin, Parshan and Sam who I also spoke with at various times between the end of may and now.
June 2025

Really good and bespoke service, ensuring we can feel safe that ourselves and our customers are well protected should the need arise. Lucy did a great job of covering our very demanding and complicated services and ensured continuation of cover through our renewal period. Also found a great price, much less than I was expecting! Full Marks!

The renewal of the CampSite insurance was very easy with great support from Unity and in particular their account handler Lucy Walmisley.

I contacted the person our District deal with (Kirsten Scarborough). I found her to be knowledgeable, professional and efficient. She was also very pleasant to deal with. She arranged our cover speedily and I felt assured that everything was in order.