Unity Insurance Services Reviews 588

Unity have always our best interests at heart and the service is excellent.

Competitive price, straightforward renewal process 👌

I have asked for a quote over a week ago and have heard nothing and now I can't even start a new quote request

I was thoroughly impressed with the entire experience. The process was straightforward from start to finish, which made what can often be a tedious task genuinely pleasant.

What stood out most was how accommodating the staff were. Kirsten took time to understand my specific needs without ever making me feel rushed or pressured into making a decision. There was no hard sell, no pushy tactics, just clear information presented in a way that allowed me to make an informed choice at my own pace.

I'd happily recommend them to anyone looking for a hassle-free insurance experience.

Good service, friendly staff, most cover sorted.
Natalie was very helpful, thank you!

Easy to arrange insurance. Specific insurance for Scouts.

Once again, Unity were highly competitive with their quote. This year Jasmine was our point of contact and she provided a first class service. She clarified several points with the broker on range of cover provided and came back to us with answers swiftly. Her manner on the phone were highly professional and her emails were concise and totally intelligable (no insurance speak!!) Thanks Jasmine and thanks Unity.

I really wish my own insurance was as easy as this was to renew. Added to the professional person I talk with who frankly shock me by giving me options to reduce our premiums. Thank you for your care, knowledge, professionalism and support.

Always having to chase. Information not always explained.
Options not always explained.

All I had to do was to ring up and make payment no long wait and only relevant questions asked.

Natalie made the process of matching our insurance needs to the right cover straightforward and efficient. So so approachable and pleasant. Thanks.

Rob Townsend was extremely helpful in arranging the renewal of our District HQ annual insurance, especially as we had had a squirrel issue in our loft that had affected the electrics. Rob liaised with us and the insurer to ensure we had cover whilst we fixed the issue. Great service!

Efficient service. One minor query which I had which was addressed promptly and helpfully by the agent, and the policy was renewed with little fuss.

All handled very well despite concerns about moving the shop. All sorted amicably.

I have recently taken over a treasurer of a Scout Troop and we use Unity for our insurance. I called the team for support with updating details and renewals and they were very helpful in explaining the policies and considerations as it was brand new information to me. Huge thanks!

Very helpful and straightforward experience

Had a phone call to ensure I had received email with my renewal offer was talked to about changes and things that were put in place to insure we got insurance approved . Great customer service

Great customer service. Karen was very helpful and quick to turn around the checks we needed for our scout group

The representative was very friendly and informative and was able to help us with our needs

Prompt responses and a clear understanding of our requirements. The renewal was painless and Rob looked after everything. Great service.