Update: contacted by customer service who have apologised for the late delivery and have refunded my freight very much appreciated the follow up.I ordered Western Australian wine I am in Perth it took... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well I'd say my high rating is more about Andy, who gives me great advice, isn't pushy but does get in contact if something comes up that he knows will suit me or my family. United Cellars deliver an... See more
Company replied
my personal interaction with Guy Stange has been outstanding helping me with order problems when i have been to slow to place order. He is courteaos and pleasure to deal with. I like the individual... See more
Company replied
Superb wine selection, recommendations and service. Anthony and Nestor provide next level support. We havent bought wine elsewhere in over 10yrs, awesome team.
Company replied
Company details
About United Cellars
Written by the company
Established in 2004, United Cellars continues to be a family-owned business that works directly with leading wineries across Australia and around the world.
We care about your wine needs and our focus continues to be about offering outstanding wine, at best market prices. We provide a bespoke 'one on one' service, matching wine to each customer's needs. From $10 to $1,000+ a bottle, each wine has been tasted and approved as an industry benchmark, before it is offered for sale.
Out Promise is 100% Guarrantee
Written by the company
- Any Wine Any Where - try us out
Great wines and Fast Shipping
Great wines personally selected for you.....Experience the difference
At United, we believe in delivering to you top quality products, at market lowest prices with a high level of personalized service all the way from choosing the right wine to ensuring its safe delivery to you. We offer 100% satisfaction Guarantee - if for any reason your note happy return the goods within 30 days for a full refund.
Contact info
Suite 3.01, Level 3, 8 West St, 2060, North Sydney, Australia
- 1300 226 835
- info@unitedcellars.com
- unitedcellars.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Products you can’t find anywhere else
Easy to shop with and has products that I couldn't find anywhere else. Delivery was quick and all the products were securely packed. Recommended.
17 March 2026
Reply from United Cellars
Hi Adam,
Thanks for your great feedback! We’re so glad you found some unique wines and had an easy shopping experience.
Great to hear everything arrived quickly and safely—enjoy, and we appreciate the recommendation 🍷
The United Cellars Team
Reply from United Cellars
Hi Terry,
Thanks for your feedback! Great to hear everything was dispatched promptly and you’re happy with your purchase.
We appreciate your support 🍷
The United Cellars Team
Excellent Service as per normal
10 March 2026
Reply from United Cellars
Hi Christian,
Thanks for your continued support! We’re so glad to hear you’ve had another great experience with us.
We really appreciate it 🍷
The United Cellars Team
Prompt delivery and well packed…
Prompt delivery and the wine was well packed in a heavy duty box ensuring it arrived in one piece.
6 March 2026
Reply from United Cellars
Hi Ann,
Thanks for your feedback! Great to hear your order arrived quickly and safely.
Enjoy the wine 🍷
The United Cellars Team
Reply from United Cellars
Hi Justin,
Thank you for your great feedback!
We’re so pleased to hear you enjoyed our pricing, service, and range—it’s exactly what we aim to deliver for our customers.
We really appreciate your support and look forward to helping you discover more fantastic wines in the future 🍷
Warm regards,
The United Cellars Team
Reply from United Cellars
Thanks so much for your kind words! We're really glad to hear you found us easy to deal with and enjoyed the value we offer. We appreciate your support and hope you enjoy your wines — cheers 🍷
Good customer service
Good customer service, great advice, product matched the consultant's description. Good value for money
6 March 2026
Reply from United Cellars
Hi Jeff
Thanks so much for your thoughtful feedback! We're delighted to hear our team provided helpful advice and that the wine lived up to expectations. Great to know you found good value too — we really appreciate your support 🍷
One of the wines is great the other OK…
One of the wines is great the other OK but not quite what was indicated
6 March 2026
Reply from United Cellars
Hi Don
Thanks for your honest review. We're pleased one of the wines hit the mark, but sorry the other wasn’t quite as described. If you'd like, feel free to reach out to our team — we’d be happy to help find something better suited to your taste.
Excellent shopping experience
Excellent shopping experience! I've been brought on united cellars many times and every single time I could always tasted fine wine!
13 March 2026
Reply from United Cellars
Hi Haolan
Thank you for being a returning customer — we really appreciate your support! It’s fantastic to hear you’ve enjoyed every experience and discovered wines you love. We look forward to helping you find your next favourite 🍷
Reply from United Cellars
Hi Susan
Thank you for your review — we’re sorry to hear the wine didn’t meet expectations. We’d love the chance to help you find something you’ll enjoy more next time, so please feel free to reach out to our team for personalised recommendations. We have a tasting guarantee which applies to every purchase. Kind regards
Reply from United Cellars
Dear Anthony
Thanks so much for your feedback! We’re glad to hear everything arrived quickly and exactly as expected. Enjoy your wines, and we hope to see you back again soon 🍷
United Cellar - Stellar customer service
the customer service provided by United Cellars esp with Miles has been fantastic
13 March 2026
Reply from United Cellars
Hi Richard,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service, and we’ll be sure to pass your feedback on to Miles — he’ll really appreciate it. We look forward to helping you discover more great wines soon 🍷
I deal with Anthony Elwood and he has…
I deal with Anthony Elwood and he has looked after me for years, he knows what I like, and doesn’t try to over sell and only gets in touch with me when he has something he knows is good Value.
11 March 2026
Reply from United Cellars
Hi Mark
Thanks so much for your kind words! We’re delighted to hear about your experience with Anthony Elwood — he truly takes pride in understanding his customers and recommending great value wines without the hard sell.
We really appreciate your loyalty over the years and look forward to helping you discover more fantastic bottles soon 🍷
Reply from United Cellars
Thank you for your kind words! We’re so pleased to hear you had a great shopping experience with United Cellars. We really appreciate your support and look forward to helping you again soon 🍷
Reply from United Cellars
Thank you for your kind feedback Simon! We’re so glad you found our team professional and friendly — that’s exactly the experience we aim to deliver. We really appreciate your support and hope to assist you again soon 🍷
Great Range and Great Service
Great communication and our bottle came well packaged and quickly. Definitely a professional operation! (Also great selection of wines!)
10 March 2026
Reply from United Cellars
Dear Misha
Thank you for the fantastic review! We’re so pleased to hear you enjoyed our range, communication, and speedy delivery. It’s great to know your order arrived safely and well packaged — exactly what we aim for.
We really appreciate your support and look forward to helping you explore more of our wines soon 🍷
The whole experience!
10 March 2026
Reply from United Cellars
Hi Gary
Thanks so much for your kind words! We’re thrilled to hear you enjoyed the whole experience—that’s exactly what we aim for at United Cellars. From selection to delivery, it’s great to know everything hit the mark. Cheers, and we look forward to your next order 🍷
Easy to use site with great products
Easy to use site with great products. I was kept up to date on delivery and the item arrived safe and sound.
2 March 2026
Reply from United Cellars
Thanks so much for your great feedback Deane! We’re really pleased to hear you found the site easy to use and enjoyed our range. Keeping you updated and ensuring your order arrives safely is a big priority for us, so it’s fantastic to know we delivered on that. Cheers, and we hope to have you back again soon 🍷
Wide selection of well priced wines
Wide selection of well priced wines, especially when they’re on special
10 March 2026
Reply from United Cellars
Ross Hetherington
Thanks so much for your feedback! We’re glad you’re enjoying our wide selection and great value—especially when those specials come around. We love helping our customers discover quality wines at the right price. Cheers, and we look forward to your next order 🍷
Very polite & helpful sales people.
Very polite & helpful sales people.
Delivery swift.
The team knows what I like, I am not just a number.
9 March 2026
Reply from United Cellars
Hi Jan
It’s great to hear this—building real relationships with our customers is something we really value. We’re so glad the team has been able to recommend wines that suit your taste, and that everything arrived quickly too. Thanks for your support!
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