Not the most helpful or communicative. They also failed to reply to me over summer after I contacted them about items I'd left behind. Despite telling them immediately and being informed I would hear... See more
Company replied
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See what reviewers are saying
My daughter rented a studio in UniHouse Bristol Road in 2022 and we were impressed by the accommodation, support and service, so she used them again for her final year 25/26. The room she rented in a... See more
Nice enough room, staff are very polite and kind and helpful. Sometimes problems arise when maintenance need to do work in the room if a problem occurs like something stops working. It felt like... See more
Company replied
Don't know why your sending me a survey when you still haven't got back to me
Company replied
Company details
Written by the company
Unihousing is a landlord that is committed to letting quality student accommodation for students at the University of Birmingham. Unihousing understands the importance for students to be near to the University and Selly Oak's amenities, such as restaurants, pubs, shops, and public transport. Unihousing.co offers a varied selection of accommodation across the student village of Selly Oak, Bournbrook and close to Harborne. Our student studios in Birmingham can suit a wide range of student needs.
Contact info
Bristol Road 504, B29 6BD, Birmingham, United Kingdom
- 0121 471 1195
- katec@unihousing.co
- unihousing.co
2.4
Poor
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good agents
Really good agents. We've experienced occasional issues with our property but these have always been apologised for and dealt with quickly and professionally.
28 November 2017
Unprompted review
Reply from Unihousing
Thank you for your review of Unihousing. It's fantastic to see that we have been able to provide you with this high level of service. We wish you the best of luck for the future.
Great service and support
Great service and support. The staff in the main office and always very friendly and welcoming along with the maintenance staff we see more frequently around the lodge/Hall.They always reply promptly and a provide great support if we need it. I would highly recommend unihousing.
15 November 2017
Unprompted review
Reply from Unihousing
Thank you, Liz, for your feedback. This is brilliant to hear. We can see from your comments that our team have performed to the high level of service we aim to provide. We wish you the best of luck in the future.
Excellent service
Excellent service. Quick to sort any repairs. Friendly, helpful staff.
15 November 2017
Unprompted review
Reply from Unihousing
This is fantastic to hear Marie. It's good to hear that we were able to provide you with a welcoming and friendly experience, both inside and outside the office. We wish you the best of luck in the future and thank you for taking the time to leave such positive feedback.
Great Service!
All questions or concerns raised via email are answered promptly in a point-by-point manner which is really helpful.
A great experience over-all. Thank you!
13 October 2017
Unprompted review
Reply from Unihousing
Thank you, Abigail, for your review of Unihousing. It's great to see that our team were able to provide this high level of service while you were with us. We wish you the best for the future.
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