Uniform Advantage Reviews 

365
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of brands, styles, and colors, making it easy to find suitable products. Many highlight the excellent quality of the scrubs, noting their comfort, durability, and ability to withstand washes. The ordering process is often described as easy and efficient, with fast shipping and timely delivery. However, some customers noted issues with orders, such as missing or incorrect items, significant delays, and backorders. A few also found quality inconsistent, citing sizing discrepancies, fading, thin fabric, or faulty zippers. Additionally, some reviewers were not happy with the return process, mentioning hassles or unexpected exchange charges.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and variety, with many reviewers praising the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent fabric and overall high... See more

Order

People report ambiguous experiences with order, with many customers praising the easy ordering process, fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability, fair pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more

Company replied

Rated 5 out of 5 stars

UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more

Company replied

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more

Company replied

Rated 5 out of 5 stars

I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store
  3. Work Clothes Store

Written by the company

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.


Contact info

4.2

Great

TrustScore 4 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(365)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfortable and vibrant.

The scrubs are soo comfortable and the colors are vibrant. The material is excellent and last forever. My favorite shop.

10 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Jocelyn Harrod,

Thank you so much! We’re so happy you love the comfort, colors, and quality. It means a lot to be your favorite shop!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Quality products

11 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Robin Buckalew,

Thank you for your kind words! We're glad you were happy with the fast delivery and product quality. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Fantastic website.

I really like the website. It's super user friendly, easy to search for certain uniforms you want to add to your cart. Prices are reasonable as well.

23 April 2025
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Linda,

Thank you for the great feedback! We’re so glad you’re enjoying the easy search and reasonable prices. We truly appreciate your support!

Rated 5 out of 5 stars

The Instagram account is super friendly…

The Instagram account is super friendly and does a great job encouraging interaction. Scrubs were super comfy the first time I tried it on and the waste band by far is the more comfortable and flattering!

16 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Gabbriela Mir,

Thank you so much for the love! We’re glad you’re enjoying the content on Instagram and that your scrubs felt comfy right away. Hearing that the waistband is both comfortable and flattering makes our day. We truly appreciate your support!

Rated 4 out of 5 stars

True to size and great quality

2 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Tina Nichols,

Thank you for your feedback! We're thrilled to hear the fit and quality met your expectations. We appreciate your support and hope you enjoy your purchase!

Rated 3 out of 5 stars

a bad experience

There is no good communication and the information is confusing. They took a long time to send my package and to this day I haven't received anything.

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Shonka Hernandez,

We’re truly sorry for the frustration and confusion you experienced. We completely understand how disappointing it is to wait for an order and not have clear communication; that’s never the experience we want for our customers.

Your order was delayed because a few items (HE5051-WHITE-XS, CK360-WINE-M, and K721-WHITE-S_P) were unfortunately not available at the time of processing. As requested, those items were canceled so we could proceed with the rest of your order as quickly as possible.

We’re happy to let you know that your order has shipped today. You can track it using the following DHL tracking number:
2905317435

Track here:
https://www.dhl.com/cr-es/home/rastreo.html?tracking-id=2905317435&submit=1

Please note that it will take 24 hours for the tracking details to update.

As a token of good faith and appreciation for your patience, we’ve also sent you a 10% off discount code to your email that you can use on your next order. We truly value your business and hope to provide you with a much smoother experience next time.

We sincerely apologize again for the delay and the lack of clear communication. If you have any questions or need further assistance, please don’t hesitate to reach out; we’re here to help.

Thank you for your understanding.

Rated 5 out of 5 stars

Great shipping worldwide

Exellent products, availability and shiping worldwide in under 3-4 days. Game changer.

9 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Matias Sommer,

Thank you for the fantastic review! We’re so glad you’re loving the products and our fast worldwide shipping. Your support means everything to us; we look forward to serving you again soon!

Rated 5 out of 5 stars

I talked with Ms. Lydia

I talked with Ms. Lydia and she calmed me down, because I was very upset about my order!! I appreciate her great customer service!!!

13 February 2026
Unprompted review
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Reply from Uniform Advantage

Dear FeLicia McCoy,

Thank you so much for sharing your experience! We’re truly sorry to hear that you were upset about your order, but we’re so glad that Lydia was able to step in and help. Providing caring and attentive service is very important to us, and we’re thrilled to know she was able to turn things around for you.

We’ll be sure to pass along your kind words to Ms. Lydia, she’ll be so happy to hear them! Thank you again for your feedback and for giving us the opportunity to make things right.

Rated 5 out of 5 stars

Prompt shipping great product

Prompt shipping great product

1 February 2026
Unprompted review
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Reply from Uniform Advantage

Dear Danny Kerr,

Thank you for your feedback! We’re so glad you’re happy with the product and our fast shipping. We appreciate your support!

Rated 5 out of 5 stars

Frida was a great help

Frida was a great help, I did not receive a receipt and order number with my original order, however Frida was able to resolve all my issues in a timely manner.

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We’re glad to hear that Frida was able to quickly resolve the issue with your receipt and order number. Providing timely and helpful support is very important to us, and we’ll be sure to share your feedback with her. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

Best Place to Shop

Best Place to Shop! I appreciate the site's easy navigation and volume of options. The pricing is always fair, and the deals are great! I wear exclusively UA items to my job at the hospital and get so many compliments. The materials are comfy, sturdy, and last for a long time. I highly recommend UA to anyone looking for reliable scrubs for a decent price.

8 February 2026
Unprompted review
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Reply from Uniform Advantage

Dear Sara Richards,

Thank you for taking the time to share your experience! We’re proud to provide durable, comfortable scrubs at fair prices, and it’s great to hear they’re serving you well on the job. Your recommendation means a lot to us and thank you for all that you do in healthcare. We look forward to supporting you for many shifts to come!

Rated 5 out of 5 stars

Overall Review of UA

Good prices, good quality, shipping seems to be faster than any other site.

12 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Marie.

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our prices, quality, and fast shipping. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets)…

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shipping on the exchange order/ but did have to pay return shipping. Everything went smooth and within 3-5 days the new items arrived and all was perfect! Quality is above average. Value for your money is exceptional. I will definitely purchase from here again!

8 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Bridget,

Thank you so much for your review! We’re glad the exchange process was smooth and that your new set arrived quickly with the perfect fit.

It means a lot to hear you’re happy with the quality and value. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service!

Great customer service! Dealt with an issue quickly and kindly. Forever customer!

11 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Carly Hall,

Thank you for the kind words! We’re so happy we could make it right. We truly appreciate your support!

Rated 1 out of 5 stars

Worst peoducts and company ever

this is the worst products I have ever seen
cheap and poorly made, probably made by enslaved kids in africa

4 November 2025
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and that the product didn’t meet your expectations.

We want to reassure you that all of our products are responsibly sourced and manufactured in compliance with ethical and labor standards. We take these matters very seriously and do not tolerate unethical practices anywhere in our supply chain.

We’d like the opportunity to look into this and help make things right. Please share your order number and more detail about the specific issue you experienced with the product so we can assist you further.

You can also reach our customer support team directly through any of the following options:

Phone: 800.283.8708

Chat: https://www.uniformadvantage.com/contact/

Email: custserv@uniformadvantage.com

We appreciate your feedback and hope to have the opportunity to resolve this for you.

Rated 1 out of 5 stars

I cannot make a review on my purchase…

I cannot make a review on my purchase history i guess the reviews there are fake. I’m very disappointed with my order from Uniform Advantage. I received it today and the sizing is completely off — the item is way too big. The fabric is also very thin, and the top part of the pants is a different shade of blue, which makes the uniform look mismatched and unprofessional.

For the price, I expected much better quality and consistency. Unfortunately, this was not a good experience.

2 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Jessica,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how disappointing it is when an order doesn’t meet expectations.

For the best possible fit, we always recommend reviewing the size chart on the product page, which includes detailed measurements to help customers choose the most accurate size. You may learn more about our size charts here:

https://www.uniformadvantage.com/sizing-information.html

To ensure color consistency for uniform sets, we also suggest using our “Finish Your Look” tool located below the item you’re viewing. This feature shows coordinating pieces from the same brand and collection, helping customers achieve a perfectly matched set.

We would really appreciate the opportunity to review your order to better understand what may have happened and to help find a solution for you. Please reach out to our support team so we can look into this further and assist you directly. You may call our customer service team at 800.283.8708, send us an email to custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/contact/

Your feedback is important to us, and we value the chance to make this right.

Best regards,

Rated 5 out of 5 stars

I received the wrong order and after I…

I received the wrong order and after I brought it to the attention of the customer relations they were very helpful and send me on my correct order straight away so I will definitely be shopping with them again

22 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Michael Donegan,

Thank you so much for your kind review! We’re sorry for the initial mix-up, but we’re really glad our customer service team was able to resolve it quickly for you. We truly appreciate your understanding and look forward to shopping with you again!

Rated 1 out of 5 stars

They do not refund your money if you return thier products

I ordered 2 lab coats, didn't like thier quality and so returned them .. the website says 45 days window to return items . I returned my items in 4 days of receiving it . They didn't refund me my money ... they are fraud people ..it has been over a month now of returning thier products ... even at paypal they lie and won the case which is well against return policy.. never buying from them again

25 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Priyanka,

Thank you so much for sharing your experience with us. We are truly sorry for the frustration and disappointment this situation caused, and we completely understand how upsetting it is to wait for a refund longer than expected.

We sincerely apologize for this experience. We did receive your return on January 12th, and the delay in issuing your refund was entirely our responsibility. This does not reflect the level of service or care we strive to provide.

We have now processed a full refund of CA$164.85 for your order. While we do not normally refund duties and taxes, your experience matters to us, and we want to make this right. For that reason, we issued a full refund in this case to ensure you are fully taken care of. You may see this refund reflected in the next 5 to 10 business days.

We genuinely appreciate your patience and the time you took to bring this to our attention. Your feedback helps us do better, and we truly hope we have the chance to provide you with a much better experience in the future.

Best regards,

Rated 5 out of 5 stars

STAFF is always helpful & kind

STAFF is always helpful & kind. I love Healing Hand brand! Cute design and affordable. I always get compliments on my scrub set since they’ve never seen the ones I wear.

19 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Maria Mejia,

Thank you so much! We’re happy to hear our staff made a great impression and that you love your scrub set. Getting compliments is always a win! We truly appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service! I noticed a tear in my scrub pants the very first time I wore them. Contacted the company and they replaced them right away. Very quick to reply to my concerns. Couldn't ask for better service!

18 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear C. Johnson,

Thank you so much for your kind words! We’re really sorry about the issue with your scrub pants, but we’re glad we were able to make it right quickly. Providing fast, reliable customer service is very important to us, and we truly appreciate you taking the time to share your experience. Thanks again for choosing us; we’re always here if you need anything

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