Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more
Company replied
Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more
Company replied
I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁
Company replied
Company details
Written by the company
Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com
Contact info
United States
- unicoeye.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and gets back to…
Great customer service and gets back to you quickly over issues.
26 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Gabriella,
Your satisfaction is our top priority. Thanks for your appreciation of UNICOEYE!!
Solving your problems is my greatest achievement~💕
We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕
Great customer service
Helped me while my contacts went to a house that wasn’t mine
24 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Jenna,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Phenomenal Customer Service
I had the pleasure of speaking with Kazuki from customer service and I am extremely pleased my dissatisfaction was seamlessly resolved.
I was able to voice my concerns properly and was given such a professional solution. I truly recommend Unicoeye, not only for its products, but its customer service as well. Thank you Kazuki!!!
24 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Heyleyl,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Communicated Well
I’ve done promotional content with this brand in the past, have had multiple orders with them. This past order there was some complications however Kazuki on their team has been trying an excellent amount of times to help resolve my issue. I look forward to getting my previous order fixed. Very hands on team and communicative.
20 November 2025
Reply from Unicoeye
Hi dear Melissa,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Amazing customer service
18 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Elizabeth,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
This is my second time purchasing…
This is my second time purchasing contacts from Unicoeye after a year of wearing my yearly lenses. My first year set were a beautiful grey and green pair. I truly loved how they looked over my brown eyes. I'm anxiously waiting for my second yearly order.
17 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Esbeydi,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Easy site
Easy site. Easy ordering. Easy tracking. Came in on time and fit perfectly
1 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Callie,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Nervous No More
I ordered 3 contact lens on a whim, while all the colors were beautiful, a few didn’t work for my dark eyes, BUT Kazuki in Customer service didn’t let me suffer and rescued me. They were swift and SO KIND in finding a solution. I’m so happy and can’t wait to order more from them. You will not be disappointed.
14 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Ultimate,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Best colored contact lens provider I've…
Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're basically black, and their contact lenses cover them fully and beautifully while looking natural and very light, instead of muddy-dark like other stores I've bought from. They are comfortable too. I own three pairs of contacts from this store so far and will continue to shop with them.
14 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Goomba,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Very fast costumer service and…
Very fast costumer service and delivery! Loved the contacts, very nice quality and didn’t dry out my eyes! Gave them a good pop 🌸☺️
10 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Farrah,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
I love unicoeye I always order colored…
I love unicoeye I always order colored contacts from them!
7 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Serena,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Great customer service
What I love the most about this app is how understanding the customer service is. Kazuki specifically always helps me no matter what and is very understanding.
7 November 2025
Unprompted review
Reply from Unicoeye
Hi dear,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Honestly amazing experience they were…
Honestly amazing experience they were very communicative after an error with the first order and offered me a replacement order they shipped it and it arrived within 10 days. They replied to my emails promptly and we very generous and understanding I love it!
6 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Miele,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Fantastico Unicoeye ;)
From beginning to end I absolutely LOVE these contacts and services from Unicoeye..I've been shopping their contacts for a few years now and will continue..the colors are true and contacts fit comfortable..the shipping time is reasonable and the deals are fantastic..never disappointed..
5 November 2025
Unprompted review
Reply from Unicoeye
Hi dear Maelo,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
My order got mixed up somewhere but…
My order got mixed up somewhere but there are going to fix it
27 October 2025
Unprompted review
Reply from Unicoeye
Hi dear Latoya,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
They are so helpful
They are so helpful, we received all the package and enjoy them
29 October 2025
Unprompted review
Reply from Unicoeye
Hi dear Gladium,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Good service
The person i talked to helped me in listening to my complaints and was very patient. Thank you.
31 October 2025
Unprompted review
Reply from Unicoeye
Hi dear Ali,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Reply from Unicoeye
Hi dear Remy,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
The kind customer service &…
The kind customer service & understanding.
28 October 2025
Unprompted review
Reply from Unicoeye
Hi dear,
Thanks for your appreciation of UNICOEYE!!
Your satisfaction is our top priority. We are committed to providing excellent service!! Ensuring every customer at UNICOEYE has a satisfying shopping experience is our highest priority.
Sincerely,
UNICOEYE💕💕
Horrible Customer Service!!!
Absolutely horrendous customer service. I ordered contacts that were in stock 3 weeks before Halloween. They never shipped. When I called a week before Halloween they told me that those contacts were now on backorder. They never sent me an email. I demanded that they resend me the email that they claim that they sent letting me know that they were on backorder. They never produced that email I called back multiple times over several days and since several emails stating that I needed to contact before Halloween. It is now Tuesday Halloween is Friday. I finally got somebody to call me back and they’re telling me that they cannot ship any pair at all to me to compensate for their horrendous customer service and their inaccurate advertisement of having the contacts I ordered in stock. This is the second time in 5 years they’ve screwed me up on Halloween, I will NEVER order from them again. Steer clear!!!
28 October 2025
Unprompted review
Reply from Unicoeye
Hi dear Delilah,
We sincerely apologize for the difficulty you encountered in contacting us. We understand your frustration at this moment.
After you called us, we sent an email informing you of the stock shortage and suggesting an alternative. However, we did not receive any reply from you, and we successfully connected with you on both of your calls to discuss the situation.
We have been responding consistently and have not been indifferent. Furthermore, to prevent further difficulties in contacting you, we have contacted you using two different email addresses.
We value every customer—we sincerely apologize if you have encountered difficulties contacting us and are working hard to improve our communication channels.
We value you as our customer and hope to resolve your issue as soon as possible. Please check your email and confirm your shipping information so we can send you your contact details promptly.
If you need urgent assistance, please contact us directly at service@unicoeye.com, and we will ensure your issue is addressed promptly.
Sincerely, The UNICOEYE Team
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