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uMeds Reviews 

45
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that orders often arrive within a few hours or under two days. People also appreciate the seamless online ordering system, professional medical consultations, and convenient click and collect options available at local pharmacies. Consumers feel supported by attentive staff who make the entire process smooth, secure, and remarkably efficient from start to finish. Some reviewers were not happy with occasional instances of delayed deliveries or slow medication dispensing times at the chemist. A few consumers noted that prescriptions lacked proper urgency, resulting in frustrating waits and communication difficulties with couriers.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the incredible speed and the... See more

Service

Consumers find service to be exceptionally positive, praising the secure delivery and fast service alongside... See more

Order

Users describe positive interactions with order, highlighting the fast shipping and easy ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow!!! I'm so impressed by uMeds Same Day Delivery. I placed my order just before 2pm and couldn't believe it was delivered within a few hours. Impressive stuff uMeds, you've definitely set the sta... See more

Rated 5 out of 5 stars

I loved everything about the experience - From the Customer Portal ordering experience to the speedy delivery. The products are high quality with all the information I need. Thank you uMeds!

Company replied

Rated 5 out of 5 stars

Received a complimentary consult, got a new script, and my order was at my door in under two days from doctor to delivery. Great service, and the postie was lovely too! :)

Company replied

Rated 5 out of 5 stars

From making my first appointment to product at my door was 3 days. That is amazing as I live on a farm in a rural area. Staff and Doctors very helpful and informative. I can not believe the speed of... See more

Company replied


Company details

Written by the company

We deliver alternative medications across Australia Your treatment is handled with care, 
so you’re always in good hands.


Contact info

4.0

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(45)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

uMeds Delivery

Wow!!! I'm so impressed by uMeds Same Day Delivery.
I placed my order just before 2pm and couldn't believe it was delivered within a few hours. Impressive stuff uMeds, you've definitely set the standard.🏆
Thankyou for your OUTSTANDING service.

19 December 2025
Rated 5 out of 5 stars

I loved everything about the experience…

I loved everything about the experience - From the Customer Portal ordering experience to the speedy delivery. The products are high quality with all the information I need. Thank you uMeds!

4 November 2025
Unprompted review
uMeds logo

Reply from uMeds

Hi ShanShan Yoga, thank you so much for your lovely review! We’re really glad to hear you had a great experience using the customer portal and that your delivery arrived quickly. It’s wonderful to know you found everything clear and easy to navigate. We appreciate your support.

Rated 5 out of 5 stars

Easy and speedy

Received a complimentary consult, got a new script, and my order was at my door in under two days from doctor to delivery. Great service, and the postie was lovely too! :)

25 November 2025
Unprompted review
uMeds logo

Reply from uMeds

Hi there, thank you so much for sharing your experience! We’re really glad to hear everything went smoothly for you. It’s wonderful to know your delivery arrived quickly too. We appreciate your kind words and are always here if you need anything. 😊

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