Ultradecking Reviews 

399
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

As a composite Garden room builder we needed a reliable trade partner that would supply us with quality products with a good range of styles and colours. Lee and The guys at Ultra are always on han... See more

Rated 5 out of 5 stars

I wasn't sure if the product would do what I was looking for, because the project was to build five flower beds on a new patio and the Ultradecking looked like an easy product to work with and one w... See more

Rated 5 out of 5 stars

Since my initial introduction to these guys, I won’t use anyone else. Product always spot on. Staff are more than helpful. This is invaluable, when sending customers in to look at products and sample... See more

Rated 5 out of 5 stars

Absolutely top company ! Highly recommended We didn't had any problems at all. Very good quality of the composite cladding and fencing. We completely transformed our house. Delivery was... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

399 reviews

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4.6

All reviews

(399)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Really impressed with Ultradecking

Really impressed with Ultradecking. Service was great, answered all our questions (of which there were many) with patience and honesty.
We live in the Channel Islands, so getting companies who understand delivering to the shipping company is really important. Not only did they understand, or decking was ordered and shipped to us within a week.
We are really pleased with the result, very good quality and our builder was impressed with the ease of fitting.
Would not hesitate to recommend them.

2 August 2022
Unprompted review
Rated 1 out of 5 stars

Ordered decking in early may

Ordered decking in early may, was told six weeks wait. Phoned after six weeks was told there was a delay and said they did email with this. Which we did not receive and told it would now be the 14th July. Phoned on the 13tj July to be told not till the 29th, so I asked to cancel. Ordered else where and delivered in 3 days

3 August 2022
Unprompted review
Rated 5 out of 5 stars

High quality product, amazing service

We wanted a high quality composite deck in anthracite grey to match our recently built ‘working from home’ cabin’s windows. After receiving samples from a number of suppliers, the only one that accurately matched was Ultradecking Signature dual anthracite/silver.

The Decking itself is superb quality at a very affordable price, but it is the customer service that is also outstanding. The whole Customer journey has been a breeze, right from initial purchase, delivery and brilliant advice during the build. Always friendly and accommodating, and nothing too much trouble, even though they are busy.

Particular thanks to Dan, Lee and Jenny. A friendly family run business that deserves a five star rating.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Great product and helpful service

We are very pleased with the Signature two tone deck we chose, it looks fantastic and great quality. Admittedly, the website could perhaps be improved to make it easier for non profis to ensure you order the right fixings, facia boards etc with it, but Lee was very helpful when we phoned and explained what else we would need and recommended extras etc. Can't fault the device or the product. Thanks guys

22 July 2022
Unprompted review
Rated 3 out of 5 stars

HUGE delivery fees

HUGE delivery fees. When ordering make sure you order everything in one go including clips; trims etc (accessories) the website doesn’t remind you or suggest it like most do. They don’t mention what you need as well as the actual deck boards. If you are a professional ‘decker’ you’ll know but I didn’t. I phoned and ordered forgotten fixings - another huge delivery fee. They then had an opportunity to ask if I needed edging but they didn’t. So once again a separate late order for that too - £59.00 delivery! I actually got similar elsewhere. Equally nice. Way cheaper delivery.

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Service is impeccable!

Service is impeccable!
Very fast efficient communication!
Great decking!
Would definitely be my first choice to recommend to others and use in the future!
Thank you all at Ultra decking 💯🙏🏼

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Great product, great service.

Great product, builder impressed with the quality and hidden clip system.

Delivery was spot on, one missing part due to supply issues which was delivered later with some additional deck boards due to miscalculation.

Just hope it lasts now.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars

Ultradecking were a pleasure to deal with. Despite there being a UK wide delay in obtaining decking boards, they kept me updated and delivered them on time and in perfect condition.

We are delighted with the quality of the boards and edges. Now all we need is a few nice days to enjoy the new decking!

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Quality, value and service, all good

Ordering was easy and the team very helpful when I needed to ask a question. Delivery was quick and the driver also very helpful. The decking is now laid and looks great, very impressed and would definitely recommend

25 February 2022
Unprompted review

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