Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... See more
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Review summary
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Reviews shaping this summary
Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, an... See more
Company replied
Great price, easy to schedule with known labs. Quick results and they show up online I got comprehensive titer test and was able to schedule at Quest, cheaper than it would cost me if I go directly wi... See more
Excellent experience from start to finish! The website was easy to navigate, including setting up a date for the test. I went to have my blood drawn and received my lab results the very next day! I wo... See more
Company replied
Company details
Written by the company
Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals
Contact info
9237 E Via de Ventura Suite 220, 85258, Phoenix, United States
- 800-714-0424
- contactus@ultalabtests.com
- ultalabtests.com
4.5
Excellent
143 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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I had a great experience with Quest…
I had a great experience with Quest labs, made my appointment online and was seen the same day, when I arrived the self-checkin machine didn't work properly but a tech got me in before my appointment time and was able to draw blood on the first try, I can sometimes be a hard stick, all in all everything went great, if I ever have to use them for a lab test that my doctor refuses to or doesn't think I need I will definitely go to them again.
23 March 2026
Unprompted review
Ulta Labs is amazing..
Ulta Labs is amazing. They offer the same exact tests you can buy from Quest for a much cheaper price. You can order single tests or entire panels for very fair prices. Their customer service is quick, helpful and very good at solving issues if and when they occur though very rare. Overall very happy with them. Thank you Ulta for what you do.
10 March 2026
Unprompted review
UltaLabs = good. Quest Diagnostics = appalling.
The UltaLabs customer experience was great. That said, their lab partner Quest is absolutely appalling. Three failed draws and the novice techs never could get it right. I called UltaLabs and they refunded me. Good on you, UltaLabs. Shame on you, Quest.
10 March 2026
Unprompted review
Visited Ulta Lab Test to View Blood-Sugar-Monitoring Tests
I visited Ulta Lab Test's website to view blood-sugar-monitoring tests and used the chat to ask a few questions. The feedback was quick, clear, and satisfactory. A few minutes later, after leaving their website and visiting the website of the nearest test lab, I had another question for Ulta Lab Tests: would I have to pay a blood-drawing fee at the lab (as shown on the local lab's website) or would that fee be included with the two tests I was thinking of buying from Ulta Lab Tests? The chat monitor assured me it was included in Ulta Lab Test's price. I bought the tests, went to the lab, and had the tests performed. The chat monitor was right--I didn't have to pay at the lab.
4 March 2026
Unprompted review
Convenient service
Convenient service, low prices, completely satisfied with everything.
6 March 2026
Unprompted review
Amazing service & prices...unbelievable really!
Amazing customer service via Chat feature. Website is easy to use and understand. Prices are amazing and going to Quest was easy and affordable. I am not sure why EVERYONE doesn't use this service! I got $1800 worth of labs for $130...What am I missing?
25 February 2026
Unprompted review
I was blown away by how efficient…
I was blown away by how efficient everything was! Booked online in seconds, they called right on time, and I was in and out in five minutes after having three vials drawn. Honestly, best experience ever!
9 December 2025
Unprompted review
Reply from Ulta Lab Tests
Hi Caitlyn,
We’re thrilled to hear that the entire process, from booking online to your quick in-and-out lab visit, exceeded your expectations. Efficiency and convenience are exactly what we strive for, so it means a lot to know we delivered a great experience for you.
We look forward to serving you again in the future :)
I will definitely recommend
I will definitely recommend. Easy to use. Results are super fast.
23 February 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Nicolas,
Thank you so much for the recommendation. That truly means a lot to us.
We’re glad you found the process easy to use and that your results came back quickly. Providing a simple experience with fast turnaround times is exactly what we aim for. We appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Extremely helpful to people especially…
Extremely helpful to people especially like me. I went years without blood work and my medicine and being able to get back on track because of Ulta labs is a life saver.
10 February 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Charles,
Thank you for taking the time to share your experience.
Hearing that our service helped you get caught up on important blood work and back on your medication is incredibly meaningful. Access to testing shouldn’t be a barrier to staying healthy, and we’re glad we could play a role in helping you move forward with confidence.
We appreciate your feedback and are here whenever you need us again.
Quick results were needed for a lipid…
Quick results were needed for a lipid panel test, and ultalab came through. Appreciated the thorough and rapid test results!
5 February 2026
Unprompted review
Reply from Ulta Lab Tests
Thank you so much for the 5-star review!
We’re thrilled to hear that we could deliver the quick turnaround you needed for your lipid panel. Providing fast, accurate, and thorough results is exactly what we strive for, and it means a lot to know we met your expectations.
We truly appreciate you choosing Ulta Lab Tests and look forward to supporting your health testing needs in the future!
— The Ulta Lab Tests Team
Perfect price
Collection was simple quick and painless. Price was fantastic! Complete results with helpful information within 16 hours and visible and able to share easily for over a year! This is my second experience being even more highly pleased!I strongly recommend this service to anyone over any competitor!
9 February 2026
Unprompted review
Reply from Ulta Lab Tests
Thank you so much for your incredible review and for choosing us again.
We’re thrilled to hear that your experience was simple, quick, and painless, and that you found the pricing to be a great value. Providing fast turnaround times with clear, complete results that are easy to access and share anytime is exactly what we aim to deliver.
It truly means a lot that this was your second great experience and that you would recommend us over any competitor. That’s the highest compliment we can receive.
We appreciate your continued trust in Ulta Lab Tests and look forward to being here whenever you need us.
— The Ulta Lab Tests Team
Easy in and out with an appointment
Easy in and out with an appointment. My first blood draw (of many, many) with absolutely no bruising! Results within 2 days!
14 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Ron,
Thank you for taking the time to share your experience.
We’re so glad to hear your appointment was quick and efficient, and that your blood draw went smoothly with no bruising. That is always great to hear, especially if you have had many in the past.
We’re also happy your results were delivered promptly. Providing a convenient experience with reliable turnaround times is very important to us.
We appreciate you choosing Ulta Lab Tests and hope to continue earning your trust in the future.
— The Ulta Lab Tests Team
Great experience, quick results
Website was easy to use. Results cane quicker than expected. Customer service was fast and helpful when I needed it. Will definitely use again!
15 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Rachel,
Thank you for the 5-star review.
We’re so glad to hear that you found the website easy to use and that your results arrived even faster than expected. It’s also great to know our customer service team was able to assist you quickly and effectively when you needed help.
We truly appreciate your trust in Ulta Lab Tests and look forward to serving you again in the future.
— The Ulta Lab Tests Team
service is very fast and results are…
service is very fast and results are accurate.
16 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Satish!
Thank you for your 5-star review.
We’re glad to hear that you experienced fast service and accurate results. Providing reliable testing with quick turnaround times is a top priority for us, and it’s great to know we delivered for you.
We appreciate you choosing Ulta Lab Tests and look forward to supporting your future lab testing needs.
— The Ulta Lab Tests Team
Reply from Ulta Lab Tests
Hello Epiphany,
Thank you for your 5-star review.
We’re glad to hear that you found the process easy to use and that your results were delivered quickly. Making lab testing simple and efficient is exactly what we aim to do.
We appreciate you choosing Ulta Lab Tests and look forward to serving you again.
— The Ulta Lab Tests Team
I have used Ulta Labs for years and…
I have used Ulta Labs for years and have had a perfect experience every time. I appreciate so much being able to order my own tests in between Dr's visits.
15 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hi Eva!
Thank you for your continued trust and for being a long-time customer.
We truly appreciate you sharing your experience. It means a great deal to hear that you have consistently had a positive experience with us over the years. Providing a reliable and convenient way for individuals to order their own lab tests between doctor visits is an important part of our mission.
Thank you for choosing Ulta Lab Tests. We look forward to continuing to support your health and wellness needs.
— The Ulta Lab Tests Team
Worst Lab Experience Ever – Avoid at All Costs
This is by far one of the worst laboratory experiences I have ever had. I visited ULTA Lab on December 18 for two critical tests. I was clearly informed that one report would be available within 2–3 days and the other within 5 days.
Surprisingly, one report was generated the same day, but for the second test, after more than a week, I was informed that my sample had been misplaced. I was then asked to provide another blood sample, which I did at Exceptional Lab on December 22. Unfortunately, even after this, I did not receive the report, and once again I was told that the sample had been misplaced.
Now, for the third time, I am being asked to give my blood sample again. This level of negligence is completely unacceptable. The entire experience has been extremely frustrating, mentally exhausting, and distressing, especially given the critical nature of the tests.
I am deeply disappointed with the poor management, lack of accountability, and unprofessional service provided. I strongly advise others to avoid ULTA Lab, as it results in a complete waste of time, money, and peace of mind.
7 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hello Dushyant,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with the third-party phlebotomist.
What you described is absolutely not the level of service we aim to provide, especially when it involves critical testing. Having to redraw your sample multiple times is understandably frustrating and distressing. We sincerely apologize for the inconvenience and anxiety this situation has caused.
Thank you for working with us to get you into a better lab location. We hope you'll give us the opportunity to earn your trust back in the future.
Sincerely,
Ulta Lab Tests
Freedom in healthcare
Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, and got my results 2 days later. Ulta is one of the few companies in the healthcare space that empowers people to take control of their health.
2 January 2026
Unprompted review
Reply from Ulta Lab Tests
Hi TK,
Thank you so much for the thoughtful review! We love hearing that Ulta Lab Tests helped you access the exact testing you needed without delays, restrictions, or unnecessary barriers. Our goal is to make lab testing simple, affordable, and available when you need it. We truly appreciate your support, and we’re honored to be part of your health journey.
Reliable and prompt results.
30 December 2025
Unprompted review
Reply from Ulta Lab Tests
Hi Jose,
Thank you for the 5 stars! We’re so glad you had a reliable experience and received your results quickly. We know how important turnaround time is, and we appreciate you taking a moment to share your feedback.
Great service
Great service, I've been using them for years. Really saves you on cost, especially if you dont have insurance.
9 December 2025
Unprompted review
Reply from Ulta Lab Tests
Hi Joe,
Thank you for being a longtime customer and for sharing your experience! We’re proud to offer a convenient and cost-effective option especially for individuals without insurance or those looking for more affordable lab testing. We truly appreciate your continued trust over the years.
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