ULO.co has honestly been the first hair-loss product that didn’t feel like throwing money away. The routine fits easily into my day, and after consistent use I’m finally seeing real improvement — thic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ulo shower products
I’ve been using the thickening shampoo and conditioner for a little over a month now. I honestly didn’t know what to expect, but my hair definitely looks and feels fuller. My girlfriend even said she was noticing it and loves the smell!
dutasteride/minoxidil FTW
Mid 30s, Mexican descent. Been using Ulo’s dutasteride & minoxidil topical for about 6 months now and I’m very impressed with how good it’s working. My crown was thinning and now it’s actually filling in. Got a bunch of new baby hairs showing up that weren’t there before.
No systemic side effects, drops in libido, nothing. Just steady progress as long as I stay consistant.
Big thanks to Taylor in CS. He always replies fast and kept me posted on my shipment. Delivery came way quicker than I thought too.
Really solid product and service. If you keep at it, it pays off. Thanks ULO
first time with minoxidil
Within the first 6–8 weeks, I started noticing new baby hairs along my hairline and overall better density. The formula absorbs quickly, doesn’t leave residue, and feels gentle on my scalp — no irritation at all. Easy and quick shipping as well
Amazing products and customer service
I’ve been dealing with hair loss since I was 22 (I’m 38) now. Didn’t know if I had any real hope left. I filled out the survey on Ulo’s website and went with their recommended products (topical dutasteride with enhancers) and it’s only been a couple months and I’ve seen noticeable regrowth. My girlfriend even commented on my “bald spot filling in”
I’m very happy and anytime I need to pause a shipment due to travel customer service takes care of it for me immediately.
dutasteride is my savior
Initially I was prescribed finasteride did not stop my hair loss. Their physicians recommended dutasteride to me and within 3 weeks I have absolutely no more shedding. Hoping to see regrowth soon.
Customer circus
Do not reply to any emails. They’re all fake. They will charge you every month no matter what happens. Nobody knows what’s going on. I’ve already read another review stating the exact same thing that I’ve been going through. I was able to speak with somebody who was from the states I believe and it sounds like they were embarrassed with how things are handled. I just don’t know if that’s a sincere response or just part of the runaround I’m about two seconds away from asking for a refund for the second time. My medication takes forever and I had to stop cold turkey and go through withdrawals. It’s been months since I’ve come off of it and have to start all over again. I’m just not sure. I wanna do it with ULO.
RUN, don't walk, from this organization. Beware.
This has been the worst experience I've had with a service provider of any kind in years, maybe decades. Worse than Comcast. Worse than Verizon! The support email is 100% AI generated, with no access to any kind of data that would help -- you are instead directed to call the support line for everything. And you will be calling them a lot, because the website is dysfunctional. My Orders screen *has never worked*. The entire website is nothing more than a document repository, built on a Stripe website! The only thing that works is the billing, unfortunately.
I am nearly out of my medication and there is no refill request form online, despite what the AI support says. So I've called the support line, but they couldn't help me either -- it had to be "escalated" to the refill people. Those people were apparently too busy and were supposed to call me back shortly... "Within the next 30 minutes, I would think," said the heavily accented man (100% I'm talking to someone in India or Bangladesh, it is never a native English speaker and there is serious latency). It's now been hours and I have gotten no call.
I don't know what to do at this point; they have forced me to look elsewhere. You can't just stop TRT on a lark, my body has stopped making T on its own. I've had a really good interaction with Male Excel so far, and hopefully they can fit me in before I'm left in a rut by Ulo.
This is not how HRT should feel. I'm 51% sure this is either a scam, or else some pimply exec's idea to make a bundle off TRT by selling overpriced T on shoestring support. Do yourself a favor, learn from my mistake and go literally anywhere else.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








