ULO Reviews 67

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in addressing hair loss, noting significant improvements in hair thickness, regrowth, and overall health. Many people appreciate the personalized approach to treatment and the high quality of the products. The customer service is frequently highlighted as exceptional, with reviewers commending the helpfulness, responsiveness, and care demonstrated by the staff. The delivery service is also often described as quick and efficient, contributing to a smooth overall experience. However, some customers also noted issues with shipping, particularly regarding unexpected charges for international deliveries and delays in receiving initial packages. A few people expressed dissatisfaction with customer service, citing slow responses, conflicting information, and difficulties in resolving issues, especially concerning prescription refills and address changes.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the products,... See more

Quality

Users describe positive interactions with quality. Many customers are impressed with the personalized hair... See more

Customer service

People report positive experiences with customer service. Many customers praise the superb and helpful... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the fast... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team for their attentive care, knowledge,... See more

Based on these reviews

Rated 5 out of 5 stars

ULO.co has honestly been the first hair-loss product that didn’t feel like throwing money away. The routine fits easily into my day, and after consistent use I’m finally seeing real improvement — thic... See more

Rated 5 out of 5 stars

I’ve tried all the popular hair loss brands and can confidently say Ulo has been the best. Not just their products but the customer service, shipping times, and overall experience. Everything is hyper... See more

Rated 5 out of 5 stars

Within the first 6–8 weeks, I started noticing new baby hairs along my hairline and overall better density. The formula absorbs quickly, doesn’t leave residue, and feels gentle on my scalp — no irrita... See more

Rated 5 out of 5 stars

I love this product! This product brought my confidence back I had severe diffuse thinning all around my scalp and it wrecked havoc on my confidence. Nothing at all worked until I saw a YouTube... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My name is Carlos Gonzalez

I love this product!

This product brought my confidence back
I had severe diffuse thinning all around my scalp and it wrecked havoc on my confidence. Nothing at all worked until I saw a YouTube video about how low dose oral minoxidil and low dose topical finasteride were both great options with low reports of side effects. I’ve been on both for a little over 3 months and I’ve gained substantial ground. While I still don’t have 100% of my hair back with a little bit of hair fibers no one can tell I was even thinning. I’ve received many compliments from friends.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Only company without propylene glycol in topicals..

Every company I came across selling topical dutasteride had propylene glycol which irritates my scalp like crazy. Ulo markets the fact they use zero PG and to my pleasant surprise their base has caused no irritation whatsoever and I’ve been using it for over 6 weeks now.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

New wave of hair growth products

There’s many tele-health providers that sell generic finasteride marked up 500%. Ulo is different. Their topicals have tons of enhancers proven to regrow hair. While finasteride is doing most of the work in their topical… the extra enhancers like caffeine and cetirizine seem to be playing a role in speeding up regrowth.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Never give up

I won’t mention what Norwood I was… yes, it was really that bad. I got a small hair transplant and have been using Ulo’s oral dutasteride and minoxidil and no one can even tell I’ve suffered from hair loss. I look 10 years younger.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product / great care

From the start, I’ve had a really solid experience with Ulo. The treatment does exactly what it’s supposed to do and my hair loss has halted. Their team is always there anytime I need something.

Pausing or adjusting refills is super easy. I moved recently and I forgot to update my address and the meds went to the wrong address. They immediately fixed it and shipped it to my correct address at no cost. This crew really cares about you!!

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Transparency is key

Thorough and transparent. Went over possible side effects and what we can do in the event I experience one of them. Their derms looked at my full medical history in detail to prescribe medication as safely as possible.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Best hair loss brand

I’ve tried all the popular hair loss brands and can confidently say Ulo has been the best. Not just their products but the customer service, shipping times, and overall experience. Everything is hyper personalized unlike other cookie cutter hair loss treatments. This is coming from someone that unfortunately has tried all the “cookie cutter” solutions. Ulo’s team actually cares about their customers. I cannot vouch enough for them.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

So many compliments

My homies might be threatened by my new hair (0.5mg dutasteride for the win). They joke that I’m wearing a wig lol. I’m very happy to say the least.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer support even on Christmas!

First off I love their hair loss products. Second, I needed to postpone my shipment 2 weeks as I was out of town so it didn’t sit in the heat outside and their team responded within minutes and took care of it. Taylor from their support is so sweet.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

slow but steady

I think I’ve seen slow but noticeable hair regrowth, but what I can confidently say is there’s a LOT LESS shedding in the shower.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Products have changed my life

Ulo’s topical finasteride has changed my life. I was growing increasingly frustrated about losing hair at an early age and had side effects with oral finasteride (despite it being very effective). Ulo’s topical finasteride has worked just as well and I’m seeing a lot of regrowth. Their entire team is incredible.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Ulo’s natural hair serum has made my…

Ulo’s natural hair serum has made my hair so silky and soft. I just ordered another bottle for my mom. Hands down the best hair serum I’ve ever used and this is coming from someone who’s bought over 15 over the last 3 years. Do yourself a favor and buy this gem now.

18 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look