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Ulla Popken Reviews 

1,991
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 861 reviews, reviewers had a great experience with this company. Dedicated customers frequently praise the exceptional quality materials, comfortable breathable natural cotton fabrics, and the wonderful wide variety of available everyday styles. Many people also mention that orders arrive very quickly and that the overall online purchasing process is wonderfully smooth, simple, and very convenient. However, some reviewers were not happy with sizing inconsistencies, noting that certain garments unexpectedly ran either way too large or completely too tight. A few other people also felt that some shipments experienced unexpected delivery delays, tracking difficulties, or missing items inside the sealed package.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality and comfortable fit of... See more

Quality

Consumers find quality to be positive, frequently praising the well-made garments, excellent sewing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping and... See more

Order

People report ambiguous experiences with order, noting that while website navigation and fast shipping... See more

Return policy

Customers had mixed experiences with the return policy. While many reviewers praised the process as simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

when a "deal" is listed on your site there is no time frame - I understand you are trying to create urgency, but sometimes I need to check my wardrobe or my checkbook before purchasing And "new" to... See more

Company replied

Rated 4 out of 5 stars

I have been shopping at UP for many years. The clothes fit me perfectly and there are so many that are exactly what I want. I’ve never had an error in my orders and they arrive faster than they us... See more

Company replied

Rated 5 out of 5 stars

When the catalog arrives , time stands still. You will find stylish tops, tunics, dresses, formal wear , trousers and unique fabrics . You can tell there are creative designers and experienced seam... See more

Company replied

Rated 5 out of 5 stars

Quality plus-size women's clothing, good discounts, fair shipping charge (unlike OneStopPlus), very fast delivery. I returned an item recently and it was easy to print a label and drop off at UPS sto... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Jeans Shop
  3. Lingerie Store
  4. Outerwear Store
  5. T-Shirt Store
  6. Women's Clothing Store

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,991)

867 reviews in the last 12 months

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Rated 1 out of 5 stars

The dress I ordered was gargantuan

The dress I ordered was gargantuan! Perhaps it was mistake in understanding the size chart. Returned it.

20 July 2026
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Reply from Ulla Popken

We are sorry the dress was much larger than expected. We understand how disappointing it is to have to return an item because of the fit. A customer service representative will be reaching out soon. Mary

Rated 4 out of 5 stars

Popken Triumphs

Although I had a nightmare with delivery because they were checking something about the package since it came from Germany. When it finally arrived, I was so relieved to see your name and the perfect summer top inside.

2 August 2026
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Reply from Ulla Popken

Thank you for your patience. We are sorry the delivery was stressful, but we are so glad your top arrived safely and that you love it. Mary

Rated 4 out of 5 stars

Quality products it’s very few misses.

I have always liked the quality of Ulla Popken clothing. The delivery was faster than anticipated.

26 July 2026
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Reply from Ulla Popken

Thank you for your kind words. We are glad you continue to enjoy the quality of our clothing and that your order arrived sooner than expected. Mary

Rated 5 out of 5 stars

Well made plus size jacket very stylish…

Well made plus size jacket very stylish very pleased. Delivery was fast

26 July 2026
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Reply from Ulla Popken

We're so pleased to hear that you are happy with your stylish, well-made jacket and that it arrived quickly. Thank you for your wonderful feedback! Mary

Rated 5 out of 5 stars

Sooooo cute!

I love the quality & style of the items I received! Delivery was fairly quick & the website was easy to navigate.

25 July 2026
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Reply from Ulla Popken

We're so happy to hear how much you love the quality and style of your items! We also appreciate your kind words about our quick delivery and easy-to-navigate website. Mary

Rated 2 out of 5 stars

I ordered a pretty blouse

I ordered a pretty blouse, which unfortunately was way too large. The directions for returning or reorder-ing said to return it and reorder online. Returning in the same bag with UPS cost me $14.65. Add to this, $7 or so for your restocking fees. Other companies make this much, much easier and less costly. I won't be ordering anymore from you.

19 July 2026
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Reply from Ulla Popken

We are sorry the blouse did not fit and that the return process was frustrating. We understand why this experience was disappointing. A customer service representative will be reaching out soon. Mary

Rated 5 out of 5 stars

The order always comes in a timely…

The order always comes in a timely fashion. I received an email after I placed my last order. I’ve been shopping with you for at least 20 years and that is the first Time I received a confirmation email.

16 July 2026
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Reply from Ulla Popken

We truly appreciate your long-standing loyalty over the past two decades and are glad to hear your orders consistently arrive promptly. Mary

Rated 3 out of 5 stars

Dress was very large for my usual size

Dress was ordered in usual size, but was extremely large. Need a better sizing guide to help people figure out the correct size to order in your product. Liked the dress, will order more if I can figure out appropriate size.

23 July 2026
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Reply from Ulla Popken

We are sorry the sizing was not what you expected. We understand how frustrating it can be when the fit is so different from your usual size. Thank you for sharing your feedback about our sizing guide. A customer service representative will be reaching out soon. Mary

Rated 5 out of 5 stars

As usual

As usual, ordering is easy, selection is excellent, and received order promptly.

22 July 2026
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Reply from Ulla Popken

We're so pleased to hear that you found our ordering process easy, our selection excellent, and that your order arrived promptly. Thank you for your positive feedback! Mary

Rated 5 out of 5 stars

I have been a customer for many years

I have been a customer for many years, and always find the products to be attractive, durable, and well made. My only suggestion is an addition to the size range...I'd like you to offer garments in size 20/22. The sizes above and below are either too small or too big. I usually order the bigger size and have it altered.

15 July 2026
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Reply from Ulla Popken

We're so happy to hear you consistently find our products attractive, durable, and well-made! We truly appreciate your loyalty and valuable feedback. We will pass this to our buying team. Mary

Rated 1 out of 5 stars

One of the shirts was not sealed in its…

One of the shirts was not sealed in its bag- it was raining heavily and I was not home to get it for an hour and a half. It was soaked.

22 July 2026
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Reply from Ulla Popken

We are sorry your shirt was not properly sealed and arrived soaked from the rain. We understand how disappointing this must have been. A customer service representative will be reaching out soon. Mary

Rated 5 out of 5 stars

I always get quality products

I always get quality products! You get what you pay for

22 July 2026
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Reply from Ulla Popken

We're so happy to hear that you consistently receive quality products from us! We truly appreciate your positive feedback and your understanding that quality is worth it. Mary

Rated 5 out of 5 stars

Love the dress

Love the dress! Perfect! Bright to take me into the fall. It’s a bit big BUT it’s a keeper! Great quality. And I love that you use UPS!!!!

19 July 2026
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Reply from Ulla Popken

We are so happy to hear that you love the dress and its quality! We appreciate your feedback and are glad it will be a perfect addition to your fall wardrobe. Mary

Rated 5 out of 5 stars
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Reply from Ulla Popken

We truly appreciate your kind words about our clothing for women! We are so pleased you enjoyed our selection. Mary

Rated 5 out of 5 stars

Great experience

Easy to choose different styles and my size was offered. Sweaters arrived quickly, good quality and size was as expected.

13 July 2026
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Reply from Ulla Popken

We appreciate your positive feedback on the quick delivery and the quality of the sweaters! Mary

Rated 3 out of 5 stars

Had to mend top before wearing

I like the top I purchased. However, after washing it before wearing it (per the enclosed instructions), I noticed that the binding at the neckline was not completely sewn. So, before even wearing the garment I had to mend it. Good thing I know how to sew and have a sewing machine.

12 July 2026
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Reply from Ulla Popken

We are sorry the neckline was not properly sewn and that you had to repair the top before wearing it. We appreciate you bringing this to our attention. A customer service representative will be reaching out soon. Mary

Rated 1 out of 5 stars

I ordered two bras advertised at 30%…

I ordered two bras advertised at 30% off, but was actually charged full price. When I called customer service to complain, I was told to request a refund after the order was delivered.

13 July 2026
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Reply from Ulla Popken

We are sorry for this, we understand how frustrating this must be, especially after contacting us for help. A customer service representative will be reaching out soon. Mary

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