UK Vein Clinic Reviews 

759
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel at ease throughout their visits. Many people appreciate the detailed explanations provided, ensuring they are well-informed about procedures and aftercare. The service is frequently described as excellent, with many reporting smooth, efficient treatments that yield positive results and minimal discomfort. However, some customers also noted that treatments occasionally led to unexpected complications, lingering issues like bumps or unsightly bruising, or simply did not provide the desired visual improvement. A few other people also felt that communication regarding delays was sometimes lacking, experienced issues with appointment management, or desired more comprehensive post-treatment follow-ups.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and caring,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, friendliness, and... See more

User experience

Users describe positive interactions with user experience, often highlighting how well-informed and at ease... See more

Customer service

People report positive experiences with customer service, highlighting the amazing and attentive support... See more

Product

Customers consistently note positive experiences with the product, with many expressing happiness about how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more

Company replied

Rated 5 out of 5 stars

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were... See more

Company replied

Rated 5 out of 5 stars

Timekeeping was excellent. Very thorough scan and consultation. Sonographer spent time explaining what he was going to do and explained what I was seeing on the scan screen. The consultant went i... See more


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

4.8

Excellent

TrustScore 5 out of 5

759 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(759)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Very friendly and efficient staff. Fair pricing. Informative brochure.

16 April 2026
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Reply from UK Vein Clinic

We’re delighted to hear you found our team friendly and efficient, and that the information provided was helpful. We really appreciate your comments.

Rated 5 out of 5 stars

Very pleased with the consultation I…

Very pleased with the consultation I will be booking to have the procedure done after the summer thank you for your help

15 April 2026
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Reply from UK Vein Clinic

Thank you for your review Diane! We’re so pleased to hear you were happy with your consultation. We look forward to welcoming you back after the summer and supporting you through the rest of your treatment journey.

Rated 5 out of 5 stars

Informative & professional with a…

Informative & professional with a friendly approach too.

15 April 2026
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Reply from UK Vein Clinic

We’re so pleased to hear you found the experience informative, professional, and friendly. Thank you for taking the time to leave us this review Joanne!

Rated 5 out of 5 stars

Plenty of information pre procedure via…

Plenty of information pre procedure via email and a telephone call
Procedure went wrll and the staff were very professional and attentive and took time to explain what was happening.
Good information after the procedure via emails and a you tube video explaining aftercare which is re assuring.
Minimal discomfort and some bruising
Still have more injection treatment and will also get a follow up call next week so feel well looked after

1 April 2026
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Reply from UK Vein Clinic

Thank you for taking the time to leave your review Jane!

We are pleased to hear that you felt well informed throughout your journey, and that our team provided professional, attentive care throughout. This level of communication and support is exactly what we aim to deliver for every patient.

It is also great to know that your treatment was comfortable, with minimal discomfort, and that you found the aftercare information helpful and reassuring. We look forward to supporting you through your remaining treatment and we wish you all the best with your continued recovery.

Rated 5 out of 5 stars

Great experience

Great experience. Friendly staff. Clear explanations

27 March 2026
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Reply from UK Vein Clinic

Caroline, thank you for taking the time to share your experience with us. We’re so pleased to hear that you had a great visit and found our team friendly and informative.

It’s wonderful to know that everything was clearly explained. This is exactly the level of care we strive to provide.

Rated 5 out of 5 stars

Excellent care

This company are highly professional. Everything went like clockwork. I highly recommend

23 March 2026
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Reply from UK Vein Clinic

We’re delighted to hear that everything ran smoothly and that you found our service highly professional.

Your recommendation means a great deal to us, thank you for your kind words!

Rated 5 out of 5 stars

Good experience

Information regarding the operation was comprehensive.
Staff at clinic friendly but professional

23 March 2026
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Reply from UK Vein Clinic

Thank you Shirley for this review. We’re so pleased to hear that you found the information provided clear and comprehensive, and that our team were both friendly and professional.

Providing informative and supportive care is very important to us, so your feedback is greatly appreciated.

Rated 5 out of 5 stars

Overall a wonderful relaxed experience

Overall a wonderful relaxed experience. Procedure was done in a professional and tension free environment. Great TLC throughout. Thorough explanation was given on the procedure and after care treatment.

20 March 2026
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Reply from UK Vein Clinic

Thank you for taking the time to share your experience with us. We’re delighted to hear that you had such a relaxed and positive visit, and that you felt comfortable throughout your treatment.

It’s wonderful to know that everything was clearly explained and that you felt well looked after from start to finish. Providing a professional, reassuring environment is exactly what we aim for!

Rated 5 out of 5 stars

Dorothy Luke

From the moment I was signed in at the Reception I was made to feel at ease. I was treated extremely well by everyone, and found my experience very reassuring and professional, which has helped me not to be nervous about my follow up treatments.

17 March 2026
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Reply from UK Vein Clinic

Thank you Dorothy, for this review! We’re so pleased to hear that you felt at ease from the moment you arrived and that our team made you feel well cared for throughout.

It’s wonderful to know that your experience was reassuring and professional, and that this has helped ease any nerves about your follow-up treatments. We look forward to continuing to support you on your journey with us.

Rated 5 out of 5 stars

I am so very happy with how my veins…

I am so very happy with how my veins look now.
I have experienced no pain at all.
Went back to see Dr Hughes and his lovely nurse
today. UK Vein Clinic are a very professional clinic
and I felt completely in safe hands with them.
Thank you so much ❤️ Will be back next year
with my left leg.

18 March 2026
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Reply from UK Vein Clinic

Maureen, thank you for this review. We’re absolutely delighted to hear how happy you are with your results and that your treatment was completely pain-free.

It’s wonderful to know that you felt safe and well cared for by the team. Providing a professional and reassuring experience is exactly what we strive for.

We truly appreciate your kind words and we look forward to welcoming you back next year.

Rated 2 out of 5 stars

Disappointed

The service I received was fine but I'm afraid the results of the procedure were disappointing. Almost one year on and my legs don't look any better...

15 May 2025
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Reply from UK Vein Clinic

Thank you for your feedback. We’re pleased to hear that you were happy with the service you received, but we’re very sorry to learn that you’re disappointed with the results of your treatment.

Outcomes can vary from person to person, and in some cases multiple sessions or follow-up treatments may be needed to achieve the desired improvement. However, we completely understand how frustrating it must feel to see little change after this length of time.

We are looking forward to seeing you back in clinic soon to review your case and discuss what options may be available to you.

Rated 5 out of 5 stars

Professional friendly

Professional friendly

16 March 2026
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Reply from UK Vein Clinic

Thank you for taking the time to leave us this review! We are pleased to hear that you found our team professional and friendly. Providing this standard of care is really important to us.

Rated 5 out of 5 stars

I have been attending the UK Vein…

I have been attending the UK Vein clinic since last year to treat my varicose veins with foam scleratherapy initially. Followed by regular scleratherapy sessions to tackle the thread veins that had formed all around them. My experience at this clinic has been wonderful. The procedure is surprisingly bearable, it does not hurt as much as I had imagined it would. I have actually returned to work on the same day after some of my morning appointments and found the whole thing extremely convenient in that regard. I have been very pleased with my results so far and I am so thankful to have found a solution to tackle their rather unattractive appearance. I have been covering up my legs for the majority of my life due to my veins (unfortunately an hereditary condition) and it has really affected my self esteem. Having had such a good result from the treatments I am more confident about their appearance especially on holiday. Its so nice to not feel embarrassed about the way they look any more. I would 100% recommend this clinic to anyone considering a treatment themselves. The care and attention I have been offered has been very good indeed. My only regret has been that I wish I had done this years ago. I could have enjoyed my holidays more without an awful feeling of embarrassment when wearing a bathing suit.

16 March 2026
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Reply from UK Vein Clinic

Thank you for sharing such a thoughtful and detailed review of your experience with us. We’re truly delighted to hear how positive your journey has been.

It’s wonderful to know that you found the treatment manageable and convenient, and that you’ve been so pleased with your results so far. Hearing how this has helped improve your confidence, especially on holiday, means a great deal to us! This is exactly the kind of impact we hope to make for our patients.

We’re so pleased that you felt well cared for by our team throughout, and we sincerely appreciate your recommendation. Thank you again for your kind words!

Rated 5 out of 5 stars

All staff was friendly and experienced

All staff was friendly and experienced.
It was short and almost unpainfful treatment.
Will wait for a full recovery

16 March 2026
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Reply from UK Vein Clinic

Thank you for this review, Raya. We’re so pleased to hear that you found our team friendly and experienced, and that your treatment was quick and comfortable.

We appreciate you placing your trust in us and we look forward to supporting you throughout your recovery.

Rated 5 out of 5 stars

Great service from beginning to end

Great team and service.

All emails and telephone calls were prompt and efficient. Staff very friendly and welcoming. I could not fault anything.

Pleased with how quickly an appointment could be made. During treatment I was made very comfortable and reassured how easy it would be. I felt at ease throughout,

After care information emailed almost immediately so was there to view when back home.

16 March 2026
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Reply from UK Vein Clinic

Thank you for sharing your experience with us, Christina. We’re delighted to hear that you found our team friendly, welcoming, and efficient, and that your emails and phone calls were handled promptly.

It’s wonderful to know you felt comfortable and at ease during your treatment, and that the aftercare information was sent through quickly for you to review at home. Your kind words mean a great deal to us.

Rated 5 out of 5 stars

Excellent experience

Lovely staff so kind and helpful Felt very comfortable

16 March 2026
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Reply from UK Vein Clinic

Thank you for this review Lorraine. We’re so pleased to hear that you found our team kind and helpful, and that you felt comfortable throughout your visit. Providing a welcoming and supportive environment is very important to us, so it’s wonderful to know we achieved this for you.

Rated 5 out of 5 stars

From start to finish all staff were so…

From start to finish all staff were so helpful and informative of the process. Will be recommending to friends and family!

16 March 2026
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Reply from UK Vein Clinic

Megan, thank you for taking the time to leave us this lovely review. We’re so pleased to hear that you found our team helpful and informative throughout your journey with us. It’s wonderful to know that you felt well supported from start to finish, and we truly appreciate your recommendation to friends and family, this means a great deal to us!

Rated 5 out of 5 stars

Very efficient and professional in all aspects

Very efficient booking service, great to have the flexibility of the pre-procedure in Edinburgh. The team in Glasgow for the actual treatment were incredibly professional and efficient

16 March 2026
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Reply from UK Vein Clinic

Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our booking process efficient and appreciated the flexibility of having your diagnostic assessment in Edinburgh. It’s also wonderful to know that our Glasgow team made such a positive impression with their professionalism and efficiency during your treatment. We’re so pleased we could provide a smooth and convenient experience for you from start to finish.

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