UK Vein Clinic Reviews 

754
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and welcoming, making them feel at ease throughout their visits. The service is frequently described as excellent, with many appreciating the thorough explanations of procedures and aftercare. People are very happy with the treatment outcomes, noting minimal discomfort and quick, positive results that boost their confidence. However, some customers also noted issues with delays in the waiting room without communication, and one reviewer mentioned a staff member not following standard procedure during injections. A few other people also felt that the results of their treatment were disappointing, with some experiencing unsightly bruising that lingered longer than expected or a lack of improvement for spider veins. There were also mentions of complications after procedures and a perceived lack of support in addressing these concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and caring,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, friendliness, and... See more

User experience

Users describe positive interactions with user experience, often highlighting how well-informed and at ease... See more

Customer service

People report positive experiences with customer service, highlighting the amazing and attentive support... See more

Product

Customers consistently note positive experiences with the product, with many expressing happiness about how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly and professional staff, procedure went well, only one time did it start to get painful but didn’t arrive at any significant level and quickly went away. Rest was pain free. After 4... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly atmosphere since the moment you walk in. You feel that you are being taken care of by true professionals. Everything is explained in detail and all questions are answered i... See more

Company replied

Rated 5 out of 5 stars

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were... See more

Company replied

Rated 5 out of 5 stars

Timekeeping was excellent. Very thorough scan and consultation. Sonographer spent time explaining what he was going to do and explained what I was seeing on the scan screen. The consultant went i... See more


Company details

  1. Medical Clinic
  2. Vascular Surgeon

Written by the company

UK Vein Clinic is a team of leading vascular surgeons and specialist practitioners. We believe healthcare is at its best when it's designed for the benefit of patients. We keep things simple, to provide you with the very best varicose vein treatment in the UK at a fair price. We only use clinicians with specific experience in treating varicose veins, and do so as part of their NHS practice. Our clinicians have been trained at the very best training hospitals across the UK. We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Choose world-class treatment at a price that works * Walk in and walk out the same day * No general anaesthetic needed * Less post-op pain, less risk of infection, little or no scarring * No hidden charges or unnecessary costs UK Vein Clinic, the smart choice for healthy veins.

UK Vein Clinic

Written by the company

The smart choice for healthy veins
We focus only on procedures and technology that are clinically proven to have the best outcomes for our patients. Driven by this evidence, our service is designed to give you the best results as efficiently as possible. Your feedback provides further evidence that the service we provide delivers the results you expect.

Treatment guarantee

We will only ever charge you a single fee – and it includes our guarantee that the varicose veins we've treated will be closed successfully

UK Vein Clinic charges a single fee for a procedure so you know exactly what your costs will be at the outset. When treating the saphenous veins with endovenous radio-frequency ablation, we guarantee that the vein we treat will remain closed. In the unlikely event that this doesn't occur, we will re-treat the vein at no cost to yourself.

Contact info

4.8

Excellent

TrustScore 5 out of 5

754 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(754)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went to check my varicose veins

Went to check my varicose veins, had ultrasound, they did explained everything, recommended a treatment.

21 May 2026
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Reply from UK Vein Clinic

We’re pleased to hear that everything was clearly explained during your appointment and that you felt well informed following your diagnostic assessment. We look forward to welcoming you back to our clinic for your treatment and thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. Excellent and thorough service throughout the entire process. Highly recommended! A particular mention to the nursing assistants during both procedures, Dr Alina Roser and Prof Stephen Black.

13 June 2025
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Reply from UK Vein Clinic

Thank you for your wonderful feedback Alkesh!
We’re delighted to hear that you found our team professional, friendly, and thorough throughout your treatment journey. Providing this level of care and support is exactly what we strive for. We will be sure to pass on your kind words to our nursing team, as well as to Dr Roser and Professor Stephen Black. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

My incompetent veins were treated…

My incompetent veins were treated successfully and my years of suffering due to the NHS not recognising this condition were ended at a cost which although I should not have had to pay, was reasonable.

18 May 2026
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Reply from UK Vein Clinic

Thank you for sharing your experience Anthony. We’re delighted to hear that your treatment was successful and that you have found relief from symptoms that affected you for many years. Helping patients improve their quality of life is exactly why we do what we do, so it’s wonderful to know the treatment has made such a positive difference for you.

Rated 5 out of 5 stars

Thank you to all of the Team that…

Thank you to all of the Team that supported me i have been treated with dignity and trust and very satisfied with my treatment

23 February 2026
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Reply from UK Vein Clinic

We’re delighted to hear that you felt supported throughout your treatment and were treated with dignity and trust. Providing compassionate, patient-centred care is exactly what we aim for, so it’s wonderful to know this was reflected in your experience.

We’re pleased you are satisfied with your treatment Megan and thank you for taking the time to leave us this review!

Rated 4 out of 5 stars

Service was fast & efficient staff…

Service was fast & efficient staff friendly but too early to comment on the end results

5 May 2026
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Reply from UK Vein Clinic

Thanks so much for taking the time to leave us a review - so pleased to hear you've had such a lovely experience with us! Looking forward to hearing more once you have your end results.

Rated 5 out of 5 stars

Staff were lovely

Staff were lovely, so professional, efficient and kind.All done in under an hour.

27 April 2026
Unprompted review
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Reply from UK Vein Clinic

Brilliant to hear, thanks so much for sharing your experience! Proud to have been part of your journey.

Rated 5 out of 5 stars

I was very happy with the procedure…

I was very happy with the procedure staff were very professional and kept me at ease and very helpful a lot quicker than expected and walked away with no pain would recommend this company to anyone who as the same problem Thank you

1 May 2026
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Reply from UK Vein Clinic

This is wonderful to hear Michael. Thanks so much for sharing your experience, our team do their very best to make sure patients feel at ease and comfortable throughout their journey.

Rated 5 out of 5 stars

Friendly and professional.

The procedure was explained well beforehand by the staff. The friendliness and professionalism of the doctor and two nurses put me at my ease and I felt well supported and cared for throughout.
I particularly appreciated the phonecall and emails I received before the procedure and the follow up emails afterwards.

1 May 2026
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Reply from UK Vein Clinic

Thanks so much for your wonderful review Lynn! Both our clinical team and office team do their very best to make sure you feel at ease at all stages of your journey, and we know just how important clear information can be. Really great to hear you had such a great experience with us.

Rated 5 out of 5 stars

A great experience with UK Vein Clinic

From the beginning the staff were very helpful, supportive and friendly both administratively and clinically. The environment was professional, modern, clean and it was very calm. Appointments were always on time and the procedure went ahead with ease. Although slightly painful it was worth it as the results are great. I had to have one further treatment and again it went very smoothly and I am really pleased with the results and can now wear shorts without shame. I would recommend the UK Vein Clinic.

20 April 2026
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Reply from UK Vein Clinic

Thanks so much for taking the time to leave such a thoughtful review Vicky - this is super helpful for others thinking about embarking on this journey. We're really pleased to hear that our entire team was able to make you feel supported and comfortable and we hope you enjoy wearing shorts this summer with more freedom!

Rated 5 out of 5 stars

Very professional

Very professional, calming and full information of the procedure with a touch of humour.
A fantastic team and great music choices.
Thank you and highly recommended.

24 April 2026
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Reply from UK Vein Clinic

Thanks so much for sharing your wonderful review Jill. Our team are truly the best of the best, and not just for their music choices! We're really glad we could be a part of your journey!

Rated 5 out of 5 stars

Consultation was very professional and informative

Consultation was very professional and informative. The staff were very friendly and put me at ease.

20 April 2026
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Reply from UK Vein Clinic

We’re so pleased to hear you found your consultation professional and informative, and that our team helped you feel at ease.Thank you for taking the time to leave us this review!

Rated 5 out of 5 stars

The staff were so friendly and helpful

The staff were so friendly and helpful
The surgeon was perfect and the treatment was very quick and no pain whatsoever
Fantastic place and as for the nurses
Absolutely amazing.
Well done to everyone involved 🥰

20 April 2026
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Reply from UK Vein Clinic

Thank you for your wonderful feedback, Lee! We’re delighted to hear that you found our team so friendly and helpful, and that your treatment was quick and completely comfortable. It’s especially lovely to know our team made such a positive impression.

Rated 5 out of 5 stars

Absolutely lovley and friendly people…

Absolutely lovley and friendly people really professionals. And the most important thing is no pain during surgery absolutely no pain!

17 April 2026
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Reply from UK Vein Clinic

We’re delighted to hear you found our team friendly and professional, and that your treatment was completely pain-free. Ensuring our patients feel comfortable and well cared for is always our priority, so it’s wonderful to know this was reflected in your visit. Your kind words are truly appreciated Erik!

Rated 5 out of 5 stars

Recommended

Very friendly and efficient staff. Fair pricing. Informative brochure.

16 April 2026
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Reply from UK Vein Clinic

We’re delighted to hear you found our team friendly and efficient, and that the information provided was helpful. We really appreciate your comments.

Rated 5 out of 5 stars

Very pleased with the consultation I…

Very pleased with the consultation I will be booking to have the procedure done after the summer thank you for your help

15 April 2026
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Reply from UK Vein Clinic

Thank you for your review Diane! We’re so pleased to hear you were happy with your consultation. We look forward to welcoming you back after the summer and supporting you through the rest of your treatment journey.

Rated 5 out of 5 stars

Informative & professional with a…

Informative & professional with a friendly approach too.

15 April 2026
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Reply from UK Vein Clinic

We’re so pleased to hear you found the experience informative, professional, and friendly. Thank you for taking the time to leave us this review Joanne!

Rated 5 out of 5 stars

Plenty of information pre procedure via…

Plenty of information pre procedure via email and a telephone call
Procedure went wrll and the staff were very professional and attentive and took time to explain what was happening.
Good information after the procedure via emails and a you tube video explaining aftercare which is re assuring.
Minimal discomfort and some bruising
Still have more injection treatment and will also get a follow up call next week so feel well looked after

1 April 2026
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Reply from UK Vein Clinic

Thank you for taking the time to leave your review Jane!

We are pleased to hear that you felt well informed throughout your journey, and that our team provided professional, attentive care throughout. This level of communication and support is exactly what we aim to deliver for every patient.

It is also great to know that your treatment was comfortable, with minimal discomfort, and that you found the aftercare information helpful and reassuring. We look forward to supporting you through your remaining treatment and we wish you all the best with your continued recovery.

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