Original order lots of broken tiles Replacements sent next day unfortunately again lots of breakages Replacement again recieved next day no problems at all this time Very helpful and polite staf... See more
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I ordered 10 Aragon red quarry tiles with an edge. When the parcel arrived (the communication was excellent as the tiles were originally out of stock so every step along the way I was kept informed by... See more
The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded i... See more
I ordered Dorset Stone Flat Tiles on 15th July from UK Tile Sales. On 16h July a UK Tile Sales consultant AKA Euxton Tile Supps advised me by email the tiles were on back order. I am project managing... See more
Company replied
Company details
Written by the company
UK Tile Sales are a leading tiling retailer supplying a vast range of high quality wall and floor tiles at great value prices. We also stock a wide range of tile adhesives & grout products as well as tiling tools so you can complete your tiling project to perfection. At UK Tile Sales our customers are at the heart of what we do. We want you to be happy with your tiles so you can create the interior space of your dreams. If you have any queries about our products or would like some advice on which tiles are right for you, please don’t hesitate to contact our friendly team. Shop online today or order a free tile sample to help choosing your dream tiles that bit easier. We also offer a free delivery service over on orders over £300 to help you keep your tiling budget on budget.
Contact info
United Kingdom
- 03308 221 611
- sales@uktilesales.co.uk
- uktilesales.co.uk
4.0
Great
301 reviews
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Hasn’t replied to negative reviews
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All was fine
All was fine and received as expected and in a reasonable time frame. Thanks.
29 June 2021
Good supplier
Easy to order, good communication, and was able to arrange delivery date to suit me.
24 June 2021
Excellent service.
Needed the tiles to match existing ones and couldn't find them anywhere else. Arrived quickly and well packaged. Not too expensive.
18 June 2021
Great service
Great service
Half of the tiles came broken, but the customer service has sent a replacement with next day delivery ready for the installer.
Thank you so much
2 June 2021
Good supplier but frustratingly high…
Good supplier but frustratingly high charges for shipping for small quantities.
2 June 2021
Reply from UK Tile Sales
Hi Stephen,
Thank you so much for your constructive feedback.
Please accept our apologies if you feel the cost was higher than you would have liked, please be rest assured this is a direct cost as we endeavour to keep our shipping prices as low as possible.
Once again thank you for your order and your review, if you would like to discuss this further please don't hesitate to contact me sales@uktilesales.co.uk
Thanks
Great service
Great service, didnt think I would find a match but you came up trumps and fast delivery.
Many thanks.
27 May 2021
I ordered grout and silicone
I ordered grout and silicone, kept me informed at each stage, really good service
21 May 2021
Great company to deal with
Great company to deal with, products always spot on, would recommend.
13 May 2021
Excellent service thank you very much
11 May 2021
Broken metro tiles
Metro tiles arrived on a palette with multiple breakages in almost every box. The company sent out a replacement batch quickly, but not enough to replace the whole order and we had to pick through the broken boxes to make sure we could salvage enough for our job. Not really good enough.
11 May 2021
Default tile supplier.
A real find. Supplied the tiles I needed at a fifth (really!) of the price Topps Tiles were asking, charged a nominal sum for delivery and got them to me within a couple of days, securely packaged and 100% intact. Very highly recommended.
5 May 2021
Fantastic service and quality
I ordered a sample which arrived within two days, then placed actual order which also arrived within two days. Amazing service and great quality products. Communication was excellent too. I'm very impressed with this company and would highly recommend them.
25 April 2021
Unprompted review
Great product
Great product, well packed and fast delivery. Really good value too and true to website image.
14 April 2021
No Breakages
No Breakages
Arrived well packed & all intact. Carrier followed drop off instructions to the letter & stacked them perfectly. Will definitely use again on the next project.
12 April 2021
Great service
Great service ! Only problem was with carriage, where some of the tiles were broken at the corner
8 April 2021
Reply from UK Tile Sales
Hi Robert. Thank you for the 5 star review.
I'm sorry to hear you have received damages. Please email sales@uktilesales.co.uk and we can arrange replacements for the damaged tiles, free of charge.
excellent service
excellent service, delivery was prompt with no issues and enquiries were all dealt with , excellent service 100%
6 April 2021
Excellent service.
Excellent service.. Great price. Will definitely use again and would recommend to others .
29 March 2021
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