UK Meds Reviews 

I have asked for 10 Miligram Ramipril numerous times and they keep saying "out of stock and keep sending me 1.25mg only ! Surely by now after nearly two months they should have 10 Miligram back in stock !

I placed the order on Wednesday 27th May after 2pm, I paid for the next day delivery, I did not expect the delivery till Friday due to ordering time on Wednesday, but delivery delivery didn't arrive till Saturday, just mentioning this because if like me & going away for the weekend on Friday night, please don't rely on their next day delivery, you may end up going with out your prescription until you return.

Sending an inhaler I didn’t order, I like to order when needed.

I'm a little disappointed in UK meds. I was quite excited and happy that there was a straightforward and easy way to order my medication. I ordered two weeks ago and it still hasn't been dispensed. I even paid for 48 hour postage in the hope that it would arrive in the upcoming days. It hasn't even been handed over to the delivery company yet. I understand that there can be a lot of orders and delays to these things. But I emailed a while ago asking if they could give me an expected delivery time and how long delivery might take in the future. No one replied. So I emailed again yesterday explaining I'm getting quite concerned, especially as this was my first time using this website. And still no one has said anything. I feel very left in the dark and I'm beginning to feel rather impatient. At this rate if they do eventually send the medication, I'll have to order now for when the lot of medication that hasn't even arrived, finishes. If someone had at least replied to me with an answer, I would've felt a lot happier and at ease. Obviously recieving the medication would be best but just knowing would be enough. I am sad to say that I am very much not pleased because I was so hopeful. I wish someone would tell me something.

Edit: is now the 1st of June and still nothing. Order dispensing, no replies to my emails. Don’t even trust their customer support to cancel the order so will need to get the bank to do a chargeback.

Been ordering from here for a few years and have had nothing but good experiences, which is why they’re getting 3 stars instead of 1.

Ordered on the 17th, paid for next day delivery. Order approved that day. Now it’s been stuck on dispensing for over a week. Emailed yesterday, Wednesday the 27th of May, and I got an email back saying they’re shut for the bank holiday and will be back on Tuesday the 26th. Ok? So you should be well back in office now? It’s now two days after they’re supposed to be back and I’ve still not had a reply and the order is still at dispensing.

UKmeds are usually so good but the delay and complete lack of communication is frustrating

Yet again, another excellent experience with UK Meds. The Friday before the bank holiday, they were able to carry out a consultation and I had my order on the Saturday - great service!

Delivery.
I paid Thursday 21st ...it is now Tuesday 26th and yes it’s been a bank holiday weekend but that is your concern. I'm not happy and have had no response from UK Meds...other than it’s dispatched. Not good enough. Assuming it arrives tomorrow?? it will have been almost a week for a over £150.
I expect a response customer service here is not good enough.

UK meds kept my money and haven't dealt with the complaint i have made... I had a good experience with them a couple of years ago, but this time I ordered and paid for 3 inhalers and only received only 1.......i contacted them straight away and sent the requested information, including a picture of the inhaler packaging with the dispenser's initials who in retrospect needs to be more careful when dispensing medication .. I have emailed them around 6 times.... . Still, no response or resolution for the 2 missing inhalers.they are just ignoring me .. please be careful if ordering from them... Uk. Meds please why can't you Just send a quick response to me offering a refund or delivery of the 2 missing inhalers how hard is it????? (Update) I eventually had the 2 missing inhalers posted out to me... I suggest keep complaining untill the issue is sorted... The reply below is the one i should of received in the first place it explains everything thankyou

I ordered three items and paid for the fast delivery (next day). It took a week to be dispatched and they only sent one of the 3. Now they are ignoring my emails as I try to chase for resolution. Radio silence! I will continue to fight to get my money back - AVOID THIS COMPANY

Order delivered in a few days. Have used uk meds for a few months now and really pleased with order. Product ordered really worked for me and results as expected. Will definitely use company again.

Used for a few years. Was OK. Now customer service is now terrible. Not Recommended!

Didn't receive the delivery. Apparently delivered to the wrong address, I reported this to the company and 3 days later they have not responded.

Their subscription service is not fit for purpose. Dispatched my cardiac drug the day I was due to run out but sent it to a completely wrong address. No phone. No live chat. Eventually reissued a new supply but then took five days to arrive. Left me a week with no cardiac drugs - no response to complaints. Used to be a good company but has completely fallen flat now. Avoid!!

The service and support is very easy to use. It is so convenient to get my prescriptions also sent home 002566488. Excellent service

Impossible to get a hold of, im trying to cancel a subscription and it's showing paused, and I can't touch it. Yet ive been charged and they are sending out more meds I DO NOT NEED ATM. I should be able to cancel this.

Ordering and delivery timely and hassle free. Competitive pricing. Now my go to supplier.

Order number #002564756
I ordered from UK MEDS for next day delivery with DPD and I am still waiting 5 days later. DPD saying they missed me on two occasions. Have email UK MEDS about this and was told to keep looking at my tracking now to see its going back to UK MEDS emailed them aging but no reply

Excellent, speedy and professional, as always. UKMEDS inspires justifiable confidence in its products and services.

Product sent to wrong address. Wrong town !!

Quick and easy to order. A great self assessment process to identify need and suitability. Order approved and delivered really quickly. Such a useful service for people like me who work away and can’t get to local doctors. Perfect!