Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the descrip... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I... See more
Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... See more
Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough.... See more
Company details
Written by the company
UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.
Contact info
3 Lansdowne Road, NR6 6NF, Norwich, United Kingdom
- 01603 336056
- support@ukmedi.co.uk
- ukmedi.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap and quickly delivered
Cheap and quickly delivered. People here are complaining about paying pennies for sterilised needles 🤣, any cheaper and it would be free
Expensive postage costs for what was…
Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the description came up as they should be in individually wrapped and in a box! Avoid.
Fast delivery to Ireland
Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I begged some from my vet to keep me going, but now I can use my own. Thank you so much, I’ll definitely be back.
2 months waiting on delivery
Ordered my product mid October and never arrived, contacted them 4 weeks later and they sent out product again which also still hasn't arrived and no satisfaction from them other than " its moving through the system". Have ordered off them before but never again.
Extortionate prices on needles
I do not recommend this company, try their competitors, as their prices are a rip off! Completely disappointed!
First time ordering
First time ordering, able to order small quantities of needles for practice training. Excellent price and really quick delivery.
The item arrived promptly and was…
The item arrived promptly and was securely packaged. The item was as described. I was pleased overall with the company
End to end ordering to delivery
Website and online ordering procedure easy to use, competitive product cost and delivery charge, quick to door delivery, product quality perfect every time, thoroughly recommended.
Very easy to order and quick delivery…
Very easy to order and quick delivery very happy with my experience and will order again
Poor quality
Ordered 10 pack syringe with needle. Extremely poor quality needle bent whilst drawing up medication
Great service great delivery but the only…
Great service great delivery the only issue is the Gehwol Callus softener should come with a foamer bottle as per Gehwol’s own website as you can’t apply it unless you have this bottle as it needs to be foamed. . I inquired but was told they don’t do this with the softener so you can use it.
Great service and received my goods in…
Great service and received my goods in good time . Excellent 👍
2 different kinds of needles :(
I seem to have got boxes of needles that differ slightly. I have been sent one box of BD Plus and 5 boxes of BD Ultra. It looks like BD Plus are better, tho to be honest I'm not sure which I ordered. I didn't even realise there are 2 kinds, as BD's packaging could be clearer.
Prompt delivery
Product arrived earlier than had been stated when ordering and was exactly what had been ordered.
Did not have to buy 100 of the items as is required on many sites, just the 10 that were required.
A company I would recommend
I was delighted to find the oral syringes I needed on your extensive website. My order was dealt with promptly and the syringes arrived ahead of scheduled time. I would certainly recommend this company.
Very disappointing service
The items I ordered were sent in a thin cardboard box with no packing. Unsurprisingly, the box split open in transit. Some of the contents could easily have fallen out or be damaged. The i-gels that were sent were the basic i-gel and not the i-gel Resus pack which was illustrated on their website and was what I wanted. I understand that since complaining, the Resus pack photo has been removed from the website. Finally, I ordered two 20G cannulae and was sent three.
Apple Pay made it on its way to my old…
Apple Pay made it on its way to my old address. I contacted UKMEDI and it was rectified immediately. First class service, thank you.
Order received pretty quickly and well…
Order received pretty quickly and well packaged, however it was short of a couple of items.
Great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








