Product was a good price and appears to be good quality, but have not had an opportunity to use it. But, based on a previous A/C equipment purchase, which performed well, I'm giving the current rating... See more
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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
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Very good price and free delivery.
Value items and fast delivery
Got a shower wall niche in stainless steel , easy and quick to fix, job done , saves tiling job, will get more for my clients,
Quality Tile cutter
Bought one of their large tile cutters and I am very impressed with the build quality and cutting accuracy of the item at a very reasonable cost.
May use AI-assist with repliesRead more
Ordered a net that had lacking instructions re how to adjust height, but Vevor sorted it in the end
Ordered a net that was described as suitable for pickleball as meant to be height adjustable. Net arrived and clearly states it is a badminton net - nowhere in the instructions did it say it is height adjustable and you cannot play pickeball over a 5-6ft high net! I raised a support request and after 12 days they confirmed exactly how to set the height and included a video - just a shame it took so long to get there. Hopefully they will update the instructions as well and then no one else will be confused (as I was).

Reply from uk.vevor.com
Good products, Bad comms
Twice I've tried to order the same product using Klarna then PayPal (pay in three) and both are ordered, cancelled then refunded.
This is without any information any back story, any apology or explanation. All they said to me was that karna isn't accepted anymore. Why is it on the website. And why isn't PayPal working either? I tried using the customer service chat but it is all cut and paste answers in the main with very little explanation.
I have ordered something with them before and I was very pleased with it and I thought oh this is a good company to work with but if something goes wrong you don't know why and you certainly find they're not going out of their way to fix it.
I wonder if there's been a change of management or some streamlining or such but things are not feeling like they were the year ago when purchasing.

Reply from uk.vevor.com
Not sure how legit this company is
Not sure how legit this company is. Bought a product, received follow up that is was being packaged and sent. Next day email to say they were cancelling my order with no reason other than "logistics issues" and not to order again! Product still available to purchase so they probably just didn't want to pay shipping. Shocking service, avoid!
EDIT: I've had a response and it seems they won't deliver or pay costs to Ireland/Northern Ireland. It would have been easier if they just put that on the website.

Reply from uk.vevor.com
AVOID AT ALL COSTS
AVOID AT ALL COSTS!
Ordered a tow along grass collector at over £200. It’s been with the unknown ‘carrier’ for 4 days now and nothings changed as to its status. Just says they have it. Tried to contact them but the chat function doesn’t work & no other way of getting in touch, what a surprise.
Contacted Vevor and just get the runaround saying they’ll get the courier to update the status but again, nothing changes. Will be contacting our credit card company for a refund.
EDIT.
The so called reply from Vevor is the same copy & paste response given on the complaint ticket. This company is not to be trusted.

Reply from uk.vevor.com
This is not a review about the company
This is not a review about the company, I have used them a number of times, and they despatch on time, however I will say to return an item is a nightmare, and very complicated.
This is about one of their products, VEVOR Spare Tire Carrier for a trailer, you have to have what they call a pocket on the 'A' frame of the trailer, which is basically a 'U' shaped metal piece that is welded onto the drawbar or where ever you want to fit it, it then slides into this pocket, and a piece of metal is provided to bolt to the bottom, if you don't have this 'pocket' then either you have to get one made and welded, or start drilling holes in the bracket, and where ever you want to fit this thing, my advice stay away from it, unless you have the correct fitting for it, having said that, it's a well made item.
I did contact them and told them my plight, and they did give a non return refund.

Reply from uk.vevor.com
Excellent service
First time using the site
First time using the site, was impressed with price and shipped fairly quickly
Fast efficient effective delivery
Fast efficient effective delivery
Great product we had a 4m bell tent amazing thank you will definitely be revising for more stuff 👍🏼
The only thing I would suggest is to do some kind of loyalty discount
Item arrived as stated on time
Item arrived as stated on time, well packaged . product appears well made ,as I haven't actually used the rope yet I can't comment on it , but it seems to be more than adequate.
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