Product was a good price and appears to be good quality, but have not had an opportunity to use it. But, based on a previous A/C equipment purchase, which performed well, I'm giving the current rating... See more
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Review summary
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Reviews shaping this summary
Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... See more
Prompt Delivery. Well packaged, although perhaps they could use an alternative to polystyrene. Detailed instructions provided and very easy to install. Easy online e-Warranty registration process,... See more
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
4.4
Excellent
1K reviews
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Quality exceeds price point
Used Vevor for a few different items. Always rapid delivery. Items excellent quality for price point. Reliable products from reputable company.
3 June 2025
I had already used Vevor for self…
I had already used Vevor for self adhesive carpet tiles last year and was thrilled with the quality, price and customer service.
It was a no brainer to use them again for a bigger project and they didn't disappoint.
Highly recommend them.
3 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Worst service ever
Worst service ever. Dropped my courier at wrong place. Customer service not responsive at all no phone number to call. Only chat available. Spent nearly 8hours to rectify still not resolved.
Worst never ever will order from these guys. Stay away.
After waiting for long and plenty email communication received the refunds.
If there is a customer service number where we can speak would have resolved this lot easier.
12 May 2025
Unprompted review
Reply from uk.vevor.com
Hi, customer,
Thanks for contacting Vevor.
We sincerely apologize for any inconvenience caused. We fully understand your feelings, and please rest assured that we will thoroughly investigate the matter and provide you with a satisfactory response.
To save your time and avoid further losses, we will send you a form, please fill it out as much as possible, and we will use this as important evidence for filing a claim to the carrier.
Then we will proceed to the next step to issue a refund to you. Thanks for understanding and cooperation.
Please feel free to contact us if you have any further questions!
Best regards.
Vevor
Update:
Dear customer,
Thank you for your understanding and cooperation.
We have received the proof of non-receipt you provided, and we will provide it to our logistics colleagues for investigation.
We have already refunded 148.95GBP to your original payment account, please wait patiently for 3 to 15 working days.
The specific time depends on the local bank, there may be delays.
We apologize again for any inconvenience caused.
If you have no additional inquiries, we will consider your ticket resolved. We would greatly appreciate it if you could take a moment to evaluate the service I have provided.
If you have any issues, please feel free to contact us.
Have a good day!
Best wishes,
1st class and 1st class delivery
1st class and 1st class delivery, would definitely use again also very good price.
30 May 2025
Prompt Delivery and Easy Install. Functions well.
Prompt Delivery. Well packaged, although perhaps they could use an alternative to polystyrene.
Detailed instructions provided and very easy to install.
Easy online e-Warranty registration process, but ideally should generate a PDF instead of the email as the formatting is not great for saving.
The hose itself, functions well and is easy to pull out and retract.
30 May 2025
Excellent garden edging product at a…
Excellent garden edging product at a good price. arrived on time and well packed. A good buy.
30 May 2025
Draw sliders
Was good easy to find what wanted on web site and easy order and very good price
30 May 2025
Great Value for Money well worth it
30 May 2025
It has always been a good place for me
It has always been a good place for me. Quality things. Thank you.
27 May 2025
Unprompted review
I’ve been trying to resolve a delivery…
I’ve been trying to resolve a delivery issue with the seller since April 2nd, but unfortunately, the problem is still not resolved. The parcel was clearly left by the delivery company in an unsafe location—on the street, right next to a school and a pub. This is clearly the fault of the delivery company, yet the seller has not taken proper action to help resolve the situation. It’s been a really long time, and I’m still waiting. Very disappointing experience so far. Let’s see what happens next.
2 April 2025
Unprompted review
Reply from uk.vevor.com
Hello customer.
Thank you for purchasing our product.
We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly. We are already working on your situation, it may take a little more time and we will speed up the process.
Thank you for your understanding.
Best regards,
Vevor
A delivery was very prompt
A delivery was very prompt. Quality of the product is very good. Iam glad with shipping.
16 May 2025
Motor bike scissor lift.
Very fast delivery. Easy ordering process and excellent quality product.
14 May 2025
Great prices, products and delivery
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime.
STILL received a couple of days earlier than anticipated. Evri and RM delivered as informed (same day DPD should have originally).
Will definitely use again
16 May 2025
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