Extremely quick delivery, lawnmower very easy to put together,,very light and easy to use. Other buyers comment about poor/disappointing battery life but it does my 30x30 mitre garden on one charge.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently added a reciprocating saw to my growing collection of tools. As usual it works well but I added a set of blades as in comes with only one. The tools I have so far are great for my amateur a... See more
Been buying Ryobi tools and appluanced for over two years. Quality is excellent and the battery system.is excellent. The large 9 A/Hr a d 12 A/Hr batteries are particularly great for using the lawnmow... See more
It was simple to order on line, the product came earlier than anticipated. Also it was redirected to a neighbour which is what I wanted. Most importantly, the lawnmower was easy to setup and once the... See more
Company details
About Ryobi Tools UK
Written by the company
About Ryobi
Ryobi® is one of the largest and most innovative power tool manufacturers in the world. Dedicated to delivering outstanding performance and reliability within the DIY market, we’ve built an enviable reputation by developing a real knowledge of exactly what people need from their power tools so that they can work more precisely, efficiently and safely. Through developing such a diverse range of tools, we’ve become a complete solutions provider for the home and garden - there’s a Ryobi® for every task and everyone!
Currently you can view Ryobi® tools with leading partners such as Amazon, Argos, B&Q, CBS Power Tools, Halfords and Very.co.uk as well as directly through the RyobiTools.co.uk website.
Our mission
Is to continue to drive cordless innovation through sustainable development. The environment is everyone's concern, and we are no exception. Our commitment is expressed through our cordless programs such as the 18V ONE+™ and the 36V MAX POWER battery systems, which reduce the number of unnecessary batteries and chargers required for each tool (Ryobi® batteries interchange between tools), have significantly less noise and zero harmful emissions especially versus petrol powered equivalents. Beyond strict compliance with current anti-pollution standards in the design of its products, the RYOBI® brand plays a part in respect of the environment by meeting European safety standards, considered as being amongst the strictest in the world, including the WEEE and RoHS directives.
Contact info
Suite A, Second Floor, Marlow International, Parkway, SL7 1YL, Marlow, United Kingdom
- 0333 006 9474
- UK_RYOBI_B2C@tti-emea.com
- uk.ryobitools.eu
4.6
Excellent
74K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered the 40cm lawnmower with a free…
Ordered the 40cm lawnmower with a free strimmer both have exceeded my expectations the battery is excellent last long enough for a large garden
2 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Paid for next day delivery and it took…
Paid for next day delivery and it took a week. Sent two emails requesting refund of delivery cost, both ignored
7 May 2026
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are sorry that you are unhappy with the experience you have had with us.
One of our agents has reached out to you regarding this matter.
We hope that you will allow us the opportunity to restore your faith in us.
Kind Regards,
The Ryobi UK Team
Ronseal / Ryobi
Ronseal....Ryobi do what they say they will do.
Excellent tools, great battery interchangeability an wonderful 3 year warranty.
7 May 2026
Great overall experience
Well designed website, clear, intuitive to use. Competitive prices, cheaper than local dealer, prompt delivery. Purchased tool works well.
7 May 2026
im very pleased with my Ryobi tools a bag
4 April 2026
Patio cleaner with wire brush
I bought the patio cleaner with wire brush. Brilliant bit of kit, or so I thought.
I came to replace the wire brush followed the instructions locked the wire brush head in place turned star screw head backwards to normal as stated in the instructions and it wouldn’t budge. In the end the star screw head rounded off and I can’t get the screw out.
So that £100 down the drain, what turned out to be a great bit of kit turns out to be a rip off.
14 May 2026
Unprompted review
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We are sorry that you are unhappy with the experience you have had with us.
To allow us to look into this for you, please can you contact us on 0333 006 9474, option 1, so that we can assist further.
We hope that you will allow us the opportunity to restore your faith in us.
Kind Regards,
The Ryobi UK Team
A Great Product
The Delivery was on time. The product does exactly as the details say. I am very Happy with the product.
7 May 2026
The lawn mower up to now seems really…
The lawn mower up to now seems really good bought it for my husband as a present but the grass trimmer is not that good as the cord keeps breaking so not impressed with that
6 May 2026
Reply from Ryobi Tools UK
Hello,
Thank you for taking the time to write your review.
We appreciate your honest feedback, and we hope that we can surpass your expectations in the future.
Kind Regards,
The Ryobi UK Team
It does what it says it will do
3 May 2026
excellent perfect for what i wanted
4 April 2026
RYOBI multitool
Purchased the RYOBI multitool, what a fantastic piece of kit great to handle I love it
7 May 2026
Nice easy and straight forward
6 May 2026
From tv advert and the brochure that you send to us
We have purchased from Ryobi before
Even though we were a little Disappointed in 2 of the items damaged But when I phone them they were very nice no questions asked just happy to replace damaged items THANK-YOU RYOBI VERY GOOD CUSTOMER SERVICE
7 May 2026
I have bought a few tools from ryobi…
I have bought a few tools from ryobi and find them very good quality will be buying more as and when needed
7 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.