LUX SKIN Reviews 

6,212
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,107 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers find the product selection and results highly satisfactory, noting positive changes in their skin and enjoying the great prices and free gift options. Reviewers consistently praise the straightforward and simple ordering process, alongside a very user-friendly and easy-to-navigate website. However, some people mentioned specific issues, such as receiving incomplete orders or receiving the wrong items, and there are concerns regarding unlisted ingredients matching product descriptions. A few others stated that they had reactions to products, and some shoppers encountered difficulties with the website's organization or product information clarity.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, affordability,... See more

Website

Reviewers mention positive feedback about the website, consistently highlighting its user-friendly interface... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and hassle-free shopping... See more

Order

Customers had positive experiences with order, highlighting the straightforward and smooth checkout process... See more

Price

Consumers find price to be remarkably affordable, reasonable, and competitive. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my third order from LUX SKIN. I found their website to be user friendly and it clearly details every product. Choosing a package is simple and I opted for their most popular choice... See more

Rated 5 out of 5 stars

My third purchase of micro needle anti aging product. It’s easy to use gives good results and saves a fortune at the saloon! Delivery is quick following ordering and you get discounts as a returni... See more

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

This website must be one of the easiest to navigate. As an OAP I'm not very au fait with using a computer, but this was so simple. I very quickly found what I wanted and when I looked for advice on... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,212)

3,269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Free gift felt like Christmas

The website is really easy to use, I love the product descriptions as it gives you a really clear understanding of how to use them. When placing my order I received a free gift that I was actually going to purchase so that was a big win for me!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Smooth checkout process

I am so excited to receive my orders I have ordered twice in the last 2 week's. The site is very easy to navigate the process and checkout could not be easier I love lux and will definitely be back for more.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Lux Skin Kit

Very well description of the product. Easy to read and comprehend what the Lux skin product is all about. The ordering process was easy and efficient. I'm excited to receive my kit¡

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Website was very easy to navigate and…

Website was very easy to navigate and products clearly described. Any offers that were on at the time were clear and discounts added automatically rather than having to find, remover and enter a code. Fab 👍💚

12 August 2026
Unprompted review
Rated 1 out of 5 stars

The IPL I ordered does not work

The IPL I ordered does not work, the fan/motor inside doesnt start when I press the green button. And after pressing it multiple times, it worked and then i pressed once on the laser button and it shut off. I'll be asking for replacement.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I had a really positive experience using the website. It was easy to navigate, and I found what I was looking for without any difficulty. The ordering process was straightforward and quick, with no problems completing my purchase. I was also happy with the price and the discounts available, which made the purchase feel like good value. Overall, a simple and hassle-free shopping experience.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Was extremely happy with the…

Was extremely happy with the availability of the product and the chance to purchase at a discounted price. I believe the product will be very beneficial to my needs and wants as a customer. The website was easy to use and my order was placed immediately.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. I haven’t received it yet but have faith from reviews that the micro needling is very good in comparison to more expensive products. I have had lux product before and was pleased with results

11 August 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

Lots of information as to which package to purchase. Website was easy to navigate, and purchase easy to complete. Very competitive pricing and seems to be fast delivery. Very impressed and look forward to trying the product!

12 August 2026
Unprompted review

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