Eufy Reviews 

Good product at a decent price

Good service, good price, and quick delivery. No fuss.

Straight forward to set up and get going. Haven’t had a problem to date.

The floor cleaner does not leave a sticky residue. Arrived quickly

The online ordering process was straightforward. However, selecting the appropriate product for my needs required some time. The item arrived ahead of schedule, and the installation instructions were exceptionally clear. This is an excellent product, entirely free of issues.

They were easy to install and we like AI recognition so it does not keep alerting us when it spots family members. It is good the floodlights are not activated by the pets or other animals, only humans. The floodlights work really well.
We added a new hard disk which we bought from a separate supplier. This was easy to insert into the homebase too.

Fast delivery and great product, this saves us so much time and every Morning the house is clean. Great product so far.

Excellent solar camera, quick delivery, thank you.

Very fast delivery and everything was packaged really nicely! I bought a kit with replacement parts for my Eufy robot. It was cheaper to buy directly from Eufy than anywhere else. It was so easy to swap brushes and other parts that were used up. The only wish is that I could create my own box with parts that I need as I really didn't need all of it. I also feel like some parts like brushes will naturally used up faster than others.

We purchased this doorbell eufy 340 with Chime on 6 Nov 25. There were a few issues initially regarding the fitting and also the 15° Bracket which was sorted.

However since about 2 weeks ago we started experience issue with the Door Bell where there was no video recordings or live stream lag, failure to detect or record motion.

I have been liaising with the front staff who have escalated the matter and on 22 August 26 Serena responded stating that she will
"if they (technical Team) confirm it is a hardware sensor failure or something that requires a prolonged investigation, we will not keep you waiting—we will immediately initiate the warranty process for you."
On 24 Aug Serena responded stating that To help address the detection issue, our engineers have pushed a specific firmware update (version 3.2.7.2) directly to your doorbell. Could you please open the eufy app, update your device to this new version, and observe how the motion detection performs for a little while?Also asking for a great deal of further information if it's missing the events.
In fact there was no specific firmware update (version 3.2.7.2) pushed directly to my our doorbell as you state is not showing on my app at all. I also sent her the the screenshots with the details of what I have on my App.

Its is Tuesday, 25 August 2026 and there is no communication from Serena.

I sent Serena an e-mail on 24 August at 23:16 asking her to immediately initiate the warranty process for me by either refunding the amount paid and sending a NEW Door Bell which is the latest model which should be wired.

As I write there is no response from SERENA as yet.

Tina, TicketANKER-TNM4951784686 eufy Customer Support responded
"Thank you for your patience.
We have already contacted our engineering team regarding the firmware update/push issue and are currently following up with them"

I really fail to comprehend the how the Support Team work!! Really very very poor Service!!!!!!!

Great product

Love this product, we have an X10 Pro, it does an awesome job of mopping and hovering and is very efficient

I have several products for Eufy and they are all amazing.
The doorbell gives a clear picture and is great for proving that the delivery drives haven’t delivered your parcel !!
The S4 camera is fantastic, the picture quality it great and the way it tracks things is very impressive, would highly recommend!
The bat cam is the cutest idea and another wonderful camera with crystal clear pictures and the ability to track as well !!
One of my cameras was missing from my delivery and Eufy were fantastic at sending out a replacement camera which arrived safely 2 days later .
Customer services couldn’t have been more helpful.
100% recommend this company and their products.

Being old it has helped tremendously in keeping the house clean

I have to say, I’ve been genuinely impressed with the eufy Omni C20 Robot Vacuum from the moment I took it out of the box.

The RoboVac immediately got to work, locating itself and mapping out the house to create a plan of the rooms. Once the map was complete, I was able to set up individual floor zones, boundaries and cleaning schedules, as well as choose whether each area should be vacuumed, mopped, or both.

I then let it loose on the whole house and the results were excellent. It completed a thorough clean to a very high standard, leaving the floors looking and feeling impressively clean. The combination of vacuuming and mopping is particularly useful and being able to customise how and when different areas are cleaned makes it very easy to fit around everyday life.

The setup was straightforward, the app is easy to use, and once everything is configured, the C20 pretty much takes care of itself.

My only remaining challenge is figuring out how to teach it to vacuum the stairs and dust the furniture! If eufy can solve those two problems, I may never need to do any housework again!

Overall, an excellent robot vacuum that has exceeded my expectations. Highly recommended.

Good product, prompt delivery, easy to install

First off,I love my robovac. He does really well and especially in this heat. I also like the app as it tells you when to replace a part. I just ordered some dust bags,which came very quick. Very,very pleased with my robovac and service.

I have brought a few of Eufy’s products now and each one has been easy to set up and easy to use. The app is responsive and user-friendly. Although sometimes it can be slow when connecting to something live on a camera. My last buy came within a few days and the quality as usual was very good, from the packaging to the product itself. Overall I would recommend Eufy.

The online retailer has a variety of products. The tech they use is really interesting and intuitive. I bought the Eufy S4 max NVR with the monitor. I also bought an indoor monitor and homebase 3. I've had a very smooth journey from start to finish. Reasonable prices especially discounted and fast delivery. I highly recommended shopping here and getting subscription free service!

Quite easy to set up but had few issues connecting when out and need to soeak via the bell