The actual product is nice, good fabric, slightly casual in terms of sewing, but on the whole, good. Customer service is good but slow, probably because of the time difference between uk and china.... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Provided you get the fit right, its really good. One of the shirts I ordered fitted perfectly, really nice quality, well made, I really like it a lot. The other, did not, a beautiful colour, and it wa... See more
Company replied
The quality of the garment is lovely. The sizing is a bit off. The trousers came up big and differed slightly within those labelled the same size. If perfect sizing is not important just go for a si... See more
Company replied
Bought 3 tops from Buddhastone. They took their time getting there but all 3 were great - lovely fabrics and details. One fit perfectly, the other 2 fit but I thought they'd be a bit more loose around... See more
Company replied
3.9
Great
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had a pleasant experience
I had a pleasant experience
All issues resolved quickly
High quality clothes
Delivery can take time but it is worth the wait
27 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Impossible to return items
Impossible to return items. I have now sent 5 emails and keep getting vague answers (e.g. "perhaps we can help"). Do not order from this shop!
28 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Ordered goods that unfortunately were…
Ordered goods that unfortunately were the wrong size, my fault for not measuring them properly Tashi at Buddahstones has been very helpful in resolving the situation
22 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Expensive to return items
I needed to return an item. Very expensive to send back to China. After several emails this matter was resolved happily.
25 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for your feedback, and we sincerely apologize for the delay and frustration caused.
We understand your concerns and are very sorry that your experience did not meet expectations. Please rest assured that we have already contacted you directly and provided a further solution to help resolve your case.
We truly regret any inconvenience regarding the return process and communication. Your feedback is very important to us, and we are continuously working to improve both our service and clarity for customers.
We kindly ask you to check your inbox for our latest message, and we look forward to resolving this for you as soon as possible.
Thank you for your patience.
Kind regards,
Customer Support Team
Had a few items from buddhastoneshop…
Had a few items from buddhastoneshop everything is very well made with the best of materials from necklaces bracelets flags ect it's all packaged so beautifully well worth the money and looks absolutely beautiful on and arrives in jig time would definitely recommend buddhastoneshop.com
8 February 2026
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Beautiful Gift
Beautiful, gift, beautifully packaged. I would recommend this shop and its team. Many thanks!
16 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Overall good experience - check sizes
I ordered two items - a top and a dress. Shipping was delayed for a few weeks but the customer services team were very helpful and responsive. Both items were good quality and matched the photos online, although there are no labels to provide details of materials and care instructions. Unfortunately the dress was much too large (advertised as UK10 which is an XL so be mindful of sizes when ordering) Again, customer services have been great at responding to arrange a replacement.
18 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Fantastic Customer service!
I recieved my order without error, beautiful product, unfortunately size was not right for me.
But Tashi from the customer service team has been extremely helpful and accomodating, assisting to allow me to exchange the item without issue. Many thanks.
I await my new product.
19 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Excellent products and service
I purchased three pairs of trousers from Buddha Stones and I’m really happy with them - they look fantastic, feel very comfortable, and the is great.
I also want to mention how lovely their customer service team were. They were friendly, responsive, and incredibly helpful when I got in touch. It’s always nice when a company not only sells nice products but also genuinely cares about their customers.
Overall, a really positive experience and I’d happily order from them again!
13 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Delayed but happy with purchase
Although I waited four weeks I am delighted with my copper Pi Xiu compass bracelet. I was made aware of a delay by their customer service team and was offered a compensation gift year of the horse bracelet which I accepted. Overall very happy with purchase and correspondence from BuddhaStone
10 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I had an issue with sizing but the team…
I had an issue with sizes but the team could not have been more helpful. All resolved and I now have 3 pair of fabulous wide leg trousers. Beautifully made from soft flowing fabric. A very happy customer.
9 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Bogus company don't use
My order never arrived and customer services were full of excuses.
I believe this company are scammers and not a genuine company so please don't waste or lose your money to people that have no conscience in fleecing people
5 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.
Patience paid off as delighted!
I’m so very delighted with my purchase of fleece lined cords! The material is superb and the quality of fabrication is testament that much care was taken.
I echo other comments re; assuming the company is UK based and you will need patience as the transportation takes time but the trousers were well worth the wait!
All through the transaction over my order l have received friendly reassurance and also a payment of a discount l had failed to activate!
4 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Refunds almost impossible to arrange
I simply can’t get a straight reply to my asking where to return clothes to. I keep asking and getting nonsense replies like’try another size’ etc I would not recommend this store as it’s so hard to arrange a refund. I’ll continue to try but it’s very frustrating
2 March 2026
Unprompted review
Reply from Uk Buddhastoneshop
Sorry, we are unable to locate your order via the name.
May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly?
Looking forward to your reply.
Fleece lined harem pants
Bought a pair of fleece lined harem pants. The harem pants are great - well made, fit like a glove, good fabric. Had to wait longer than expected for delivery, and then it was confused. Ordered tweo more pairs in different colours - they sent the wrong sizes. I hae delayed following this up - their responses have been prompt.
18 December 2025
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Poor
I ordered three pairs of trousers and a pair of leggings. The leggings were ok, but all three pairs of trousers were ill fitting, uncomfortable and the trousers far too short. I was told there would be a "no hassle" return, within 30 days. The order had been very slow to arrive in the first place as it was from China. I was told that if I didn't want to swap the items for other items of the same value, which I didn't, I would have to pay both an £8 fee and also guaranteed postage for return to China. This is over £25. So much for "no hassle". I do not recommend this company to anyone.
26 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Dear customer,
Thank you for taking the time to share your experience. We’re truly sorry to hear that the trousers did not meet your expectations in terms of fit, comfort, and length, and that this caused such frustration.
We sincerely apologize if the phrase “no hassle return” led to misunderstanding. As an international brand, some of our items are shipped from overseas warehouses, and for returns that are not related to product defects, the return shipping cost is borne by the customer, which can indeed be higher for international returns. We understand how disappointing this can feel, especially after already experiencing a longer delivery time.
Your feedback regarding sizing and length is very important to us, and we are continuously working to improve our size charts and product descriptions to better suit customers in the UK and EU. We are also reviewing how our return policy is communicated to ensure it is clearer and more transparent in the future.
We truly regret that this shopping experience did not meet your expectations, and we appreciate you bringing these concerns to our attention. If you would still like us to review your case again or explore any possible resolution, our customer service team would be glad to assist you further.
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
What lovely trousers
What lovely trousers. Perfect fit, lightweight but strong colour and easy to wear material. I would definitely recommend these to anyone.
24 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Great company to work with!
Great company to work with!
Good quality product!
Fabulous communication quick to reply and resolve
queries.
17 February 2026
Unprompted review
Reply from Uk Buddhastoneshop
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
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