UIN Footwear Reviews 286

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and unique designs of the shoes, often receiving compliments when wearing them. They find the footwear suitable for travel and daily wear, with some noting good arch support and overall durability. However, some people were dissatisfied with the product quality and return policy. Several customers reported issues with shoes falling apart prematurely, not fitting correctly, or never receiving their orders. There are also concerns about the high price point and the difficulty of returning items, with some reviewers mentioning complicated exchange processes and unexpected shipping costs for returns.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the shoes for their comfort, unique artwork,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the comfort, style, and good arch support,... See more

Price

Reviewers mention negative feedback about price. Many customers find the shoes expensive, with some stating... See more

Return policy

Reviewers highlight negative aspects of the return policy. Customers express significant frustration, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd pair (1st one took me to the cobblestone street of Europe with ZERO foot issues) I cat say enough about the comfort this shoe provides.

Rated 5 out of 5 stars

I love these shoes. They are comfortable and perfect for travel. I receive so many compliments when I wear them.

Rated 5 out of 5 stars

I am on my third pair of these shoes. They are incredibly comfortable, and they pack so easily in my carry-on.

Rated 5 out of 5 stars

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about... See more


Company details

  1. Shoe Store

Written by the company

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

286 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

They are great

Omg, I thought of buying them for a long time and finally I made the choice of buying them. Is the best decision ever. They feel so great to walk on them. Thank you 😊.

5 November 2023
Rated 4 out of 5 stars

Loved the shoe but am waiting on…

Loved the shoe but am waiting on exchange. This style is sized much smaller than previous style I purchased from Uin ( that style was sized bigger than my usual size). So sizing inconsistencies is an issue. Response on my exchange has been very prompt

11 October 2023
Rated 5 out of 5 stars

I just love these mules

I just love these mules. So different, fun and artsy! This was my 2nd pair. I get so many compliments every time I wear them and they are so darn comfortable that I had to have another pair.

11 October 2023
Rated 5 out of 5 stars

Sheer Perfection!

This is my third pair of UIN shoes and I fall in love more each time. I have small feet, and a permanent foot injury, and can't find anything, other children's shoes, to wear in my town. Having so many choices is mind-boggling! They're so comfortable and unique. I get tons of compliments wherever I go!

11 October 2023
Rated 1 out of 5 stars

No way to return faulty goods

I have bought several pairs of shoes and always been very happy. However this time my usual size came up much too small. I have emailed them now four times requesting a return address with no response. I have messaged them in there site with no response. These boots were £200 and it seem they intend to just ignore me. There is simply no way of contacting this company other than there email which they simply ignore and it’s very frustrating. I will never be using them again.
Update it’s now Oct. 31 and still they have not sent me a return address

8 October 2023
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

Dear Laura Leigh,
We apologize for any inconvenience you have experienced with your recent purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 1 out of 5 stars

THIS IS SCAM!!!! 100% CHINA

1) LOCATION is SCAM!!!!! THEY ARE BASED IN CHINA AND YOU WILL NEED TO PAY 70 EURO FOR ONE PAIR THE CUSTOMS AT THE POST OFFICE!

2) VERY BAD CUSTOMER SERVICE, THEY ANSWER AFTER WEEKS FOR ANY COMPLAINT

3) SCAM ALERT FOR THE DELIVERY:
We ordered 2 pairs at the same time, of the same model, one for me and one for my guy, but only ONE PAIR ever arrived, after more than 40 days, and we had to go to the post office to take them and we had to pay 70 euro for customs although the shop pretended to be in the Netherlands (we were in the Netherlands too).

4) SCAM!!!! THE SECOND PAIR NEVER ARRIVED!

BE CAREFUL!!! We had this experience in the Spring of 2021

13 October 2022
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

Dear Adina Hutanu,
We apologize for any inconvenience you have experienced with your recent purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 4 out of 5 stars

The experience was good

The experience was good. The shoes look super cute. We love them. They aren't the most comfortable and lack cushion inside.

10 September 2023
Rated 5 out of 5 stars

Honestly very good product I have…

Honestly very good product I have purchase 2 pairs very please with them, had an issue with pain in my left foot can say was this shoe but the pain is gone an I’ve been wearing these often!
Definitely will buy more !

11 September 2023
Rated 5 out of 5 stars

I love love love UNIFootwear

I love love love UNIFootwear! Honestly they are the most comfortable shoes I've worn in a long time. That alone would keep me coming back... But I absolutely love the designs and that one shoe is different from the other . I'm proud to show them off and people look to see which ones I have on now!
Thank you UNI❤️❤️❤️‼️

10 September 2023
Rated 5 out of 5 stars

comfortable and cute

Even though I do not like most of the patterns I found a solid color bootie. It is very comforable even for walking up and down hills -just as comfortable as my running shoes. And it is so much more fun to wear than a running shoe! Please make more solid colors and monochromatic patterns!

11 September 2023
Rated 1 out of 5 stars

I tried to contact company twice to…

I tried to contact company 4 times to exchange shoes for a half size bigger but haven't gotten any response

10 August 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Carolyn,
We apologize for the inconvenience and frustration you have experienced with your recent purchase and the subsequent communication with our customer service team. We understand your disappointment and regret that we have not met your expectations.
We assure you that we take your concerns seriously and are committed to rectifying the situation.
If you have any further questions or concerns, please do not hesitate to contact our customer support team at info@uinfootwear.com. We are here to assist you and will do everything in our power to make things right.
Best regards,
uin

Rated 5 out of 5 stars

I have very picky feet

I have very picky feet. These shoes are so comfy! I had to go up a little in size but I absolutely love the shoes! I wish you had women sizes in 12 and 13 but I was able to find unisex styles in the men’s section. High quality and absolutely comfortable! Love the design choices too!

11 August 2023

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