UIN Footwear Reviews 283

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and unique artistic designs of the shoes, often receiving compliments when wearing them. Several people find the shoes suitable for travel and daily wear, praising their lightweight nature and good arch support. However, some people were dissatisfied with the product's quality, noting issues like soles separating and materials degrading after a relatively short period. There is also significant dissatisfaction regarding the price, with many finding the shoes expensive, especially given the perceived durability issues. The return policy is a major point of contention, as customers report difficulties with the return process, including having to pay for return shipping, and express dissatisfaction with the available refund and exchange options.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the shoes for their comfort, unique... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the comfort, durability, and... See more

Price

Customers express disappointment with the price of the products. Many reviewers feel the shoes are expensive... See more

Return policy

Reviewers express strong dissatisfaction with the return policy. Customers report difficulties with returns,... See more

Based on these reviews

Rated 5 out of 5 stars

I have at least 10 pairs. I did have to make some returns, and I did have a problem with one pair. All were dealt with really well. The shoes have actually been transformative for my walking. I find... See more

Rated 5 out of 5 stars

I love these shoes. They are comfortable and perfect for travel. I receive so many compliments when I wear them.

Rated 5 out of 5 stars

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about... See more

Rated 5 out of 5 stars

I am on my third pair of these shoes. They are incredibly comfortable, and they pack so easily in my carry-on.


Company details

  1. Shoe Store

Written by the company

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.


Contact info

3.2

Average

TrustScore 3 out of 5

283 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappointing Durability for the Price

Disappointing Durability for the Price

I purchased these shoes 13 months ago and expected them to last much longer based on the price and the way they were marketed. Unfortunately, they began falling apart just over a year of normal use.

The sole started separating from the upper, and the materials have noticeably degraded. These shoes were not worn daily or used for heavy labor—just regular, 156 days out of 365 days work wear. For footwear advertised as well-made and durable, this level of breakdown in such a short time is unacceptable.

At this price point, I would expect shoes to hold up for several years, not barely make it past a year. I’m disappointed in the quality and would not purchase this brand again unless durability significantly improves.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

2nd pair

2nd pair (1st one took me to the cobblestone street of Europe with ZERO foot issues)
I cat say enough about the comfort this shoe provides.

12 January 2026
Rated 1 out of 5 stars

The shoes were way too big even though I asked for the same size that fit me in their shoes previously.

When I received the shoes, they were way too big, even though I asked for the exact same size I had before. This is what they told me……
“ Dear customer,
Sorry to hear that the shoes do not fit you well.
As the return shipping fee you need to pay from Australia to China(the nearest warehouse located) may be high and the shipping time is long.
Could you give this pair of shoes to your friend as a gift.
Then pay half of the shoes price again, and we resend you replacement shoes directly.”
Total ripoff. The shoes are expensive!!

13 January 2026
Rated 5 out of 5 stars

Excellent and Uniquely Stylish Walking Shoe

Uin Mermaid Shoes drew compliments every time I wear them. -and they are SO comfortable! I have a difficult time finding casual shoes with good arch support, and these shoes are outstanding. They were immediately comfortable right out of the box. I walk a lot (2-5 miles in my city) and reach my destination in comfort. They sre very lightweight, sturdy, and the price quite reasonable for a shoe I rely on all the time! Many cute patterns to select from.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Burdensome Return Policy

Onerous return policy requiring many awkward and time-consuming steps including emailing them to request a return, the requirement of sending them pictures and tracking number of return shipment on shipping. Clearly intended to discourage returns even when shoes don't fit.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad bad experience with UIN shoes

Purchased a pair of Passport Bartello II Women - Size 8 they were tight. Paid $9.95 for shipping to exchanged for the Grass Green Toledo VI Women 8.5. Even worse! Wore them one day and got black and blue on my toenails. Please do not buy these shoes they are of cheap quality and very high price. I tried exchanging but not worth it, I purchased 3 different shoes online and it was a nightmare. I gave up not ever buying UIN shoes.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware !

Never again will I buy a pair of shoes from this company, which is very unfortunate because I really like the ones I have, and I have about 4 pair, with 3, I am unable to return. I have tried on multiple occasions to contact them and request a return, but never hear back from them.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I just love the shoes

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about as well. I get more compliments on them. They are my second pair.

11 October 2025
Rated 1 out of 5 stars

Every day mail for special offers etc

Every day mail for special offers etc. Unsubscribed and contacted the customerservice. Answer: sorry for the inconvenience etc. We've taken you of our mailinglist. But the mails are still coming. Very annoying. This is ging on for about 3 months

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I have at least 10 pairs

I have at least 10 pairs. I did have to make some returns, and I did have a problem with one pair. All were dealt with really well. The shoes have actually been transformative for my walking.
I find them quite expensive but also I love the quirky artwork!

27 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered boots last August 2 but I…

I ordered boots last August 2 but I didn’t receive my order. The name of the online store is De uin footwear. I tried to send them emails but no reply yet. I have a feeling it’s a scam site but still waiting for response.

14 August 2025
Unprompted review

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