All good Cleaning product is a bit difficult No instruction about which toothpaste to use.?
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I bought the udentalpro online and my bank account was deducted for $59 on Thursday 25 JAN 24 1826HR. Since then I have not heard at all from the company. At least there should be an acknowledgemen... See more
Company replied
Dont waste ur money on this u might as well put some toothpaste in your mouth swish it about and spit it out trust me a wastevof £50 oh and once u av tried and u realise it does nothing they will not... See more
Ordering was easy, the item arrived very quickly and was well packaged. Unfortunately the instructions were rather sketchy and I needed to request further details. However my email request was answer... See more
Company details
Written by the company
UDental Pro is a company specialising in the design and sale of products for oral and dental health. We offer innovative and effective products to improve our customers' daily lives.
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United Kingdom
- udentalpro.com
3.5
Average
318 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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U-dental pro
Delivery was quick and item well packed.
Disappointed, though, as I later saw the same thing much cheaper elsewhere.
The u-dental pro is nicely made and massages the gums well but does not clean in between the teeth so the usual brushing has to be done. It's too early to say whether my teeth will be whiter for using this tooth cleaner.
24 October 2023
Unprompted review
Reply from UDental Pro® | Official
Thank you for your feedback; we appreciate your positive comments about the quick delivery and well-packed item. We're pleased to hear that you found the Udental Pro to be nicely made and effective in massaging the gums.
We understand your disappointment regarding the price difference you've observed . We continuously review our pricing to ensure that we offer competitive rates, and your feedback is important to us in this process.
It's important to note that the Udental Pro is primarily designed as a gum massager and may not replace traditional interdental cleaning methods for spaces between the teeth. We recommend using it in conjunction with your regular brushing and flossing routine.
As for teeth whitening, it can take some time to see noticeable results. We encourage you to continue using the product as directed, and we hope you'll see the desired results in due course.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We value your feedback and are here to help ensure your satisfaction with our products. Thank you for choosing Udental Pro
Am trying to get a refund
27 October 2023
Unprompted review
Reply from UDental Pro® | Official
Hello Graham,
We have received your refund request that was submitted this morning at 1:00 AM. Thank you for letting us know about your request.
Our team will process your request as quickly as possible, and you will receive a confirmation of the refund once the procedure is complete. We aim to satisfy our customers promptly and efficiently.
If you have any further questions or concerns, please feel free to contact us. We are here to assist you.
Thank you for your understanding and trust.
Best regards,
Alexander
Customer Service
It runs for 30 sec with a blue light…
It runs for 30 sec with a blue light on, but I don't see any other effect on this
13 October 2023
Unprompted review
Reply from UDental Pro® | Official
We're sorry to hear that you're experiencing an issue with our product. The blue light typically indicates that the device is functioning, but it seems like you're not seeing the desired effect.
To assist you further, could you please provide more details to the customer service about the product you're referring to and the specific issue you're encountering? This will help us better understand the situation and provide you with the appropriate guidance or support.
Our goal is to ensure that our customers have a positive experience with our products, and we're here to help resolve any issues you may be facing. Please don't hesitate to reach out with more information, and we'll do our best to assist you.
We appreciate your feedback, and we're committed to ensuring that you have a positive experience with our product. Please contact our customer service by email and our team will provide you with a full guide and instructions on how to use our product. We're here to assist you with any questions or concerns you may have.
Thank you for choosing our product, and we look forward to helping you make the most of it.
Arrived promptly
When I saw the ad for this product, I half expected it not to turn up or at least take ages. But it did arrive very quickly, nicely presented and quality seems good.
I have just had a painful tooth extraction so have not tried this product yet, so can not comment about it's performance.
21 October 2023
Unprompted review
Reply from UDental Pro® | Official
Dear Paul,
We're delighted to hear that your order arrived promptly and that you found the presentation satisfactory.
We hope that the product meets your expectations in terms of quality. We understand that you haven't been able to try it yet due to your recent tooth extraction.
We wish you a speedy recovery and hope that our product will provide much-needed relief when you're ready to give it a try. Please feel free to share your experience with us once you've had the chance to use it.
Your satisfaction is our priority, and we're here to assist you with any questions or concerns you may have
It is cleaning up my teeth even the…
It is cleaning up my teeth even the ones that got a little bit black, specially on lower teeths back where I just cant remove the color...
One problem is I live in holland and cant order mouthpiece of 9 bucks, now I have to pay the 59 euro device everytime my mouthpiece is outdated.. so removed 1 star from the 5 stars...
20 October 2023
Unprompted review
Reply from UDental Pro® | Official
Dear Abu,
We're thrilled to hear that our product is making a positive difference in the cleanliness of your teeth, even in those hard-to-reach areas. We greatly appreciate your feedback and the 4-star rating.
We understand that the cost of replacing the mouthpiece is a concern for you, especially given your location in Holland. We're continuously working to improve our product and make it more accessible to customers worldwide. Your feedback is valuable to us, and we'll take your comments into consideration as we continue to refine our offerings.
If you have any further suggestions or questions, please don't hesitate to reach out to us. We're here to assist you and ensure you have the best experience possible with our product. Thank you for choosing our dental care solution.
Great little item
Great little item. Gives your teeth that extra little clean.
1 September 2023
Unprompted review
Reply from UDental Pro® | Official
Thank you so much for your kind words! We're delighted to hear that you're enjoying our Udental Pro and that it's giving your teeth that extra little clean. Your satisfaction is our top priority, and we're here to make sure you continue to have a fantastic experience with our product. If you have any questions or need further assistance, please don't hesitate to reach out. Happy smiling! 😁🦷 #UdentalPro
Really gives me a Hollywood smile!
16 September 2023
Unprompted review
Reply from UDental Pro® | Official
We're thrilled to hear that our Udental Pro is giving you that Hollywood smile you've always wanted! 😁✨ Your satisfaction is our ultimate goal, and we're here to help you maintain that dazzling smile. If you ever have any questions or need any dental care tips, feel free to reach out. Keep flashing that Hollywood smile, and thank you for choosing Udental Pro! 🌟🦷
I refuse to give a feedback
I refuse to give a feedback, but your constant reminders make me give you one
15 September 2023
Unprompted review
Reply from UDental Pro® | Official
We're genuinely sorry to hear that you've been receiving constant reminders from us, and we understand your frustration. Your feedback is important to us, and we value your experience as a customer. We apologize for any inconvenience these reminders may have caused you.
If there's anything specific you'd like us to address or improve upon, please let us know. Your input helps us enhance our services and provide a better experience for all our customers. If you have any concerns or suggestions, we're here to listen and make things right. Thank you for your patience, and we appreciate your willingness to share your thoughts.
Seems to work in respect of teeth…
Seems to work in respect of teeth whitening. I do not know whether other claims are accurate. It would be useful to be able replace silicone brush head, but no indication of whether this is possible.
13 September 2023
Unprompted review
Reply from UDental Pro® | Official
Thank you for your feedback, and we're glad to hear that our product appears to be effective for teeth whitening. We appreciate your honesty about the other claims, and we aim to provide accurate information about our product's capabilities.
Regarding the silicone brush head replacement, we understand your concern. We'll take your feedback into account for future product development and make it a point to provide clearer information on whether and how the brush head can be replaced. If you have any further questions or need assistance with your Udental Pro, please don't hesitate to reach out. Your input is valuable to us, and we're here to ensure you have the best experience possible with our product.
Clean Teeth with a difference
It appears to do a good job but I will not be able to confirm this until after me next check up. I do like the unit and I think it cleans well. I do do a quick brush with tooth paste with no rinse before I use the device and I give it three 30 second blasts.
13 September 2023
Unprompted review
Reply from UDental Pro® | Official
Thank you for sharing your feedback with us! We're delighted to hear that you like the Udental Pro and find it effective in cleaning. Your routine of using a quick brush with toothpaste before the device sounds like a great addition to your oral hygiene routine. We appreciate your input and look forward to hearing how it performs for you after your next check-up. If you have any more questions or feedback in the future, please don't hesitate to reach out. Your satisfaction is important to us!
The product was delivered in a timely…
The product was delivered in a timely manner, and has been easy to use with good outcomes. In fact at a recent visit to the dentist he commented favourably on the quality of my oral hygiene.
13 September 2023
Unprompted review
Reply from UDental Pro® | Official
We're thrilled to hear about your positive experience with our product and the praise from your dentist on the quality of your oral hygiene – that's fantastic news! 😁 Thank you for sharing your feedback, and we're delighted that our product has been easy to use and has delivered good outcomes for you.
If you ever have any questions, need tips, or want to share more about your experience, please feel free to reach out. Your success with our Udental Pro is important to us, and we're here to support your oral health journey. Keep up the great work, and thank you for choosing us! 🦷👏
Works well and I'm happy with it
The Udental Pro arrived on time and is both easy to use and cleans well.
My mouth tastes somehow fresher, which probably means I wasn't using my electric toothbrush properly🤣
Seriously though, it works well and I'm happy with it .
12 September 2023
Unprompted review
Reply from UDental Pro® | Official
We're happy to hear that your Udental Pro arrived on time and that you find it easy to use and effective in cleaning. 😁🦷 The fresher taste in your mouth is a great sign of improved oral hygiene! Sometimes, a new and efficient tool can make a noticeable difference.
Thank you for sharing your positive experience, and we're delighted to have contributed to your improved oral care routine. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help you maintain that fresh, healthy smile!
Works well. I would recommend the UDental Pro for fresh feeling mouth and clean teeth.
Fast delivery and works a treat. Hopefully long term and continuous use will show a difference.
12 September 2023
Unprompted review
I was sceptical at first but it total…
I was sceptical at first but it total proved me wrong
18 May 2023
Unprompted review
Instructions of how to get the best please.
Instructions of how to get the best results appear a bit vague, whether to use all 3 functions each brush for example. The device has been used for several months now but my teeth seem little, if any whiter.
11 September 2023
Unprompted review
It’s an marvellous experience
It’s an marvellous experience. I have used hand toothbrush since. Am not a person that easily trust in technology. But I think this product is recommendable.
11 September 2023
Unprompted review
Prompt delivery great item
10 September 2023
Unprompted review
Not as good as thought it was thanks
Not as good as thought it was but t
5 September 2023
Unprompted review
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