Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more
Company replied
We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more
Company replied
I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more
Company replied
Company details
Written by the company
Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology
Contact info
40 Regent Road, LE1 6YJ, Leicester, United Kingdom
- 0116 326 0188
- info@ucrconsultants.co.uk
- ucrconsultants.co.uk
4.7
Excellent
417 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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The whole process of renewing my…
The whole process of renewing my electrical contract was easy and straightforward. The information recieved was easy to understand. I felt confident that my best interests were being looked after.
5 December 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
I absolutely hate cold callers
I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different.
Honest prices, and no hard sale. No lengthy phone calls as theyve do e the legwork and researched prices before they call you, just email it over, so you can see it in black and white.
we've had no problems
We've never
5 December 2025
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Fabulous Consultant
What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great.
What an absolute breath of fresh air and am very pleased with not only the way this went, but with the contract signed.
27 November 2025
Unprompted review
Reply from UCR Consultants
Thank you for your kind words, we will share your your feedback with the team.
Best wishes from the UCR team!
Very helpful and efficient!
13 November 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thanks for leaving us a review. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Informative discussions with Danyal…
Informative discussions with Danyal about the right electricity contract in the context of our needs and changing energy marketplace
Efficient administration regarding contract
Helpful and approachable
13 November 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Danyal has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Great experience always very efficient…
Great experience always very efficient and proactive
6 November 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
40% of my bill is commission.
40% of my bill is commission.
20% is VAT
11% is policy cost - eg climate levy
Brokers, without exception take the largest slice of the cake.
Shop around people
7 November 2025
Unprompted review
Reply from UCR Consultants
Thank you for bringing this to our attention, As a reputable brand in the broker market we have many smaller brokers who call pretending to be UCR. I think this has been the case as we can't find anything under your name, number or business on our database. We have also raised a query on this review with Trustpilot, As the reviewer is not responding and the review does not seem to be from a genuine source or customer.
Best wishes from the UCR team!
Very pleased with attention to detail …
Very pleased with attention to detail Maya was very patient with us.
4 November 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with Maya.
Best wishes from the UCR team!
very persistent which is annoying
very persistent which is annoying. SIgn up to get rid of them
6 November 2025
Reply from UCR Consultants
Very sorry to hear this, This is not how we do business and we would not want you to sign under pressure, that is a choice you should make.
Best wishes from the UCR team!
Keeps calling me pretending to be my…
Keeps calling me pretending to be my energy service - some how know my full name and won't remove me from there calling list when asked. - Since I have put a review on here the calls seem to have stopped even though they say it wasn't them I will change my review to 3 stars for now.
6 November 2025
Unprompted review
Reply from UCR Consultants
Thank you for bringing this to our attention, As a reputable brand in the broker market we have many smaller brokers who call pretending to be UCR. I think this has been the case as we can't find anything under your name, number or business on our database.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Well prepared for a change in contracts
UCR were well prepared regarding the best current deals on offer and the whole deal was dealt with smoothly.
20 October 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
I always have great service and pravina…
I always have great service and pravina who looks after my account is brilliant always on the ball with everything she's just great at what she does.
20 October 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Pravina has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
UCR have guided me through three rounds…
UCR have guided me through three rounds of electricity contract negotiations, and I have always been very satisfied with the prices achieved.
20 October 2025
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Reply from UCR Consultants
Thank you for your 5 star review, we will share your your feedback with the team.
Best wishes from the UCR team!
Thank you Amie and UCR
Amie marchington at UCR has helped us get great energy deals for our workshop over the years . She is always helpful and understanding .
20 October 2025
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Amie has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Thank you to Mr Sanj Singh
Really good experience with this company, particularly Mr Sanj Singh! His patience, expertise, excellent customer service and shining wit, made the process both effortless & enjoyable. He is truly a credit to the company!
23 October 2025
Unprompted review
Reply from UCR Consultants
Thanks for leaving us a five star review and pleased that Sanj has helped you. As a privately owned business, we really appreciate the positive feedback!
Best wishes from the UCR team
Reply from UCR Consultants
Thanks for your review!
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