The shipping cost was high, however, the delivery time was just a week from USA to KSA. I'm very pleased. I tried to order from antoehr website and it kept cancelling the order automatically since US... See more
Company replied
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See what reviewers are saying
I really like the quality and,The Compression Vest is comfortable, unlike cheap one. I compared it to weak Compression Vest in terms of shape and concealing breast protrusion, and this Compression Ves... See more
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They could established some reputation over the years they been at the market. The range of products is impressive, I managed to try peculiar brands that I never hear about before. The most important... See more
Company replied
It's awesome such convenient companies exist, I mean for shopping. Not only there is a delivery to any country in the world, literally, there is also a kind of protection in the form of 100% money ba... See more
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Company details
Written by the company
Ubuy is Saudi Arabia's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Saudi Arabia. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, HOng Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in KSA. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Saudi Arabia
Contact info
Damman Business Park, Novotel, Al Khobar-Dammam Highway, P.O.Box 9222, Dammam, 31413, 31413, Dammam, Saudi Arabia
- +966 920033092
- ubuy.com.sa
4.2
Great
323 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ubuy Saudi
Hello Syed Aleemuddin Ahmed,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I ordered for fast delivery and buy for…
I ordered for fast delivery and buy for it but not fast at all
7 May 2023
Reply from Ubuy Saudi
Hello,
We are really sorry to hear this. Please accept our sincere apologies for the inconvenience caused to you. Please be informed that one order shipment is out for delivery and will deliver to your place as soon as possible.
The other shipment is in transit and would take couple of days more to deliver. We are putting our best efforts to deliver your order as soon as possible.
In addition, we will process the delay compensation also once both shipments deliver to your place.
Once again, we are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
this comp Ubuy doing very good very…
this comp Ubuy doing very good very badly likes this comp ihope u passing all live thanks
12 May 2023
Reply from Ubuy Saudi
Hello Assker Rabee,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
I already purchased 2 times and found…
I already purchased 2 times and found out that the shipping are very fast, the price are reasonable at the same time its a legitimate product. Keep it up.. cheers
27 April 2023
Unprompted review
Reply from Ubuy Saudi
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
very good with all my experience
30 April 2023
Reply from Ubuy Saudi
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Quick Checkout, Fast Delivery and Genuine item
Quick Checkout, Fast Delivery and Genuine item.
Shipped through UPS and DHL, both professional courier services with easy tracking rather than cheap, slow and unreliable delivery services.
4 April 2023
Reply from Ubuy Saudi
Hello Faisal Khan,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
EXCELLENT SERVICE SHIPMENT ON TIME
1 April 2023
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello Magid Ahmed Alhindi,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
BEST SERVICE
Variety of products from different brands under one roof, user friendly, cost-effective & best service.
3 April 2023
Reply from Ubuy Saudi
Hello Shanawaz Sayyad,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I received rado Florence watch today…
I received rado Florence watch today and not work
I will change battery and then I will call you
1st impressions bad
7 February 2023
Reply from Ubuy Saudi
Hello,
We are really sorry to hear this. We are waiting for your update. Please escalate the issue at info@ubuy.com if you face the same issue with the product after changing the batteries.
Once again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello, we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback
Provide useful constructive feedback
14 December 2022
Reply from Ubuy Saudi
Hello, Thank you so much for your five star rating. We really appreciate it.
Quick delivery and perfect product
Few days from order to delivery. Product perfect and as expected
9 December 2022
Reply from Ubuy Saudi
Hello Waleed Radwan,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Not easy to order
No enough description of the product such as the production and expiry date
8 December 2022
Reply from Ubuy Saudi
Hello Abdullah Almarshad,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
It’s a good experience but the auto…
It’s a good experience but the auto confirm email was late so I had to consult the customer support but they were helpful.
30 November 2022
Reply from Ubuy Saudi
Hello Ibtisam Albuhaisi,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
My orders were cancelled twice
7 November 2022
Reply from Ubuy Saudi
Hello TRAN TRONG KIM,
We are really sorry to hear that. We always strive to deliver the best service, please accept our sincere apologies for the inconvenience caused by your order. As we have checked, the item that you ordered is not fulfilled by Ubuy and we have tried to arrange it from the third-party seller. We regret to inform you that the seller is unable to fulfil the delivery and we have successfully refunded the complete amount for your order.
Thank you for sharing your valuable feedback. We have shared the feedback with our team, and we will improve on the same.
Best Regards,
Team Ubuy
It’s the worst company ever !!!
18 October 2022
Reply from Ubuy Saudi
Hello,
Please accept our sincere apologies for the inconvenience caused to you. As per our records, your order was delivered to your place on Oct 26th.
If you have any order-related concerns, please share with us at info@ubuy.com, and our concerned team will assist you in the best possible way. Thank you so much for your valuable feedback & rating.
Best Regards,
Team Ubuy
Non assured delivery times
In my case I paid for express delivery, the order was late to be delivered, when requested cancellation and refund, they deducted a fee for my order cancellation request despite the fact that it was their fault in the first place!
13 October 2022
Unprompted review
Reply from Ubuy Saudi
Hello khalid,
Thank you so much for taking time to share your feedback. We're truly sorry to hear about your experience. We have shared your feedback with our quality team to take the necessary action to avoid such incidents and improve our customer experience.
Your insights are valuable to us and we are committed to making things right for our customers. Thank you once again for bringing this to our attention. We really value your business and hope to have the opportunity to regain your trust.
Thanks & Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
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