Order placed a week ago (5th July). Shop app shows should have been delivered Wednesday (8th July) no updates given. No response to emails, telephone number not answered says leave a message but the v... See more
Company replied
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See what reviewers are saying
The Rounders set is of good quality and contains everything needed for quick set up and play. We used it as soon as it arrived as we were due to participate in a community game; having the set enabled... See more
We absolutely love Ubergams! Original and high quality items. Often copied but not comparable in terms of style and longevity. Sweet ft delivery too.
Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... See more
Company details
Written by the company
Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.
Contact info
1 Tannery House, Tannery Lane,, GU23 7EF, Send, United Kingdom
- 0208 123 6812
- sales@ubergames.co.uk
- ubergames.co.uk
3.6
Average
132 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Overall poor
Firstly great response from Kate Taylor to an issue
However. Package arrived damaged with parts missing. Quality of the croquet stand is poor and the photo instructions are dreadful. Too dark and indistinct. And not particularly clear. First use of one of the mallets and the head came off. Not a good start overall extremely disappointed
26 May 2015
Unprompted review
Reply from Ubergames.co.uk
Hi Ronnie. Thanks for the feedback and sorry to hear about the issues you've had with the products that you ordered. If you could email Kate at sales@ubergames.co.uk with a photo of the mallet head we'll definitely get this sorted for you ASAP. The quality of the mallets is obviously of uppermost importance to us as we sell hundreds of croquet sets and mallets ever year and ensuring this level is maintained is taken very seriously. Look forward to hearing from you and rectifying the situation ASAP. Apologies once again. Phil
Very good service
Easy ordering, clear communication on delivery date, arrived on time. Excellent service.
18 May 2015
Unprompted review
Everyone loves this game
I bought a Carrom board set for my good friend, for his birthday. He hails from Delhi and had not played since leaving India. The gift is a great success .
14 May 2015
Unprompted review
Great Price & Quick Delivery
very competetive price and delivered very quickly...BOOM!
12 May 2015
Unprompted review
The service slighty on the slow side but no complaints
The products arrived in good order well packed items as described .
Overall no compliants . staff helpful in fufilling order ,
11 May 2015
Unprompted review
Uber Pro croquet mallet
Uber were very helpful when I called, the mallet arrived next day and was great quality- v. Pleased all round
11 May 2015
Unprompted review
lawn croquet set
excellent quality croquet set, but the packaging was damaged and split open when I received it
2 May 2015
Unprompted review
Reply from Ubergames.co.uk
Hi Brian,
Thanks for dropping us a review and glad that you're really happy with the croquet set. We're very sorry that the packaging wasn't up to your expectation on delivery. Sometimes it does get damaged in transit but we always want it to meet customers expectations. If you could let me know your order number I will take it up with the courier company to ensure it doesn't happen again.
Thanks again and enjoy the summer ahead.
Uber Games Team
Excellent service
We have just purchased a set of Giant Outdoor Chess pieces. From initial telephone enquiry to order placing to delivery service was excellent and prompt.
21 April 2015
Unprompted review
Excellent products and service
I've ordered both the Giant Chess and Croquet. The quality of both products is excellent and the customer has been equally good.
I'd thoroughly recommend Uber Games.
16 March 2015
Unprompted review
Great product and great service!
This was 100‰ trouble free from the start! The ordering and subsequent delivery to Portugal was without hitch. (one tiny hiccup happened when I could´t seem to get the tracking to recognise the reference number but a fast, friendly and helpful response soon had that sorted!) The delivery was very quick and the ´Croquet Set´is perfect!
The quality for the price is really good and I am very tempted to indulge in other outdoor game goodies!
Thank you!
2 March 2015
Unprompted review
giant chess ubergames
A stimulating set to play with,good quality pieces and excellent price too.Very fast delivery.
24 February 2015
Unprompted review
Jenga
Very prompt and efficient service. The game looks very nicely finished and a nice strong bag
16 February 2015
Unprompted review
A most customer friendly company. Pleasure to business with
Great range of stock. Speedy delivery. Customer support goes out of its way to assist
12 January 2015
Unprompted review
Great service & Product
I ordered the giant outdoor dominoes as a Christmas gift for a family member. Delivery was very prompt, item was well packed & quality of product very good. Nice to have coloured spots as game will be played by my young grandson too.
Can't wait for some decent weather so can get playing!
9 January 2015
Unprompted review
Excellent service.
Fast, efficient and did exactly what was required only three days before Christmas. Happy to recommend and will use again.
9 January 2015
Unprompted review
Excellent!
Great product, very good delivery and we had a great time wth the skittles over xmas!
8 January 2015
Unprompted review
Uber Games croquet equipment
Uber Games is a reliable and efficient company. They very quickly provided an item missing from a recent order.
8 January 2015
Unprompted review
Great service
Purchased a Carrom board as a gift. Delivered safely and quickly. Much fun has been had.
8 January 2015
Unprompted review
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