I’m very happy with the service I received. The person who assisted me was extremely kind, respectful, and understanding. The response was incredibly fast, which I really appreciated. I’m genuinely ha... See more
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Review summary
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I would like to truly thank Doni from the support team for the outstanding service! Doni was extremely polite, helpful, and answered all my questions with great accuracy and patience. Top-tier custome... See more
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Refreshing to deal with a live chat and be able to speak today reguarding 2 seperate issues and the customer response experience was really good, fast responses and able to solve my problem quickly th... See more
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Amazing work . Was skeptical at first ,Now im a believer . Best experience ive had with doing this . They gave me a time when id be able to access want i purchases and made it happen sooner. Will be... See more
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Company details
About U7BUY
Written by the company
U7BUY — A Global Marketplace for Gaming & Digital Products
U7BUY is a global marketplace where players can buy and sell gaming and digital products. We have served over 5 million users and completed more than 12 million orders across 200+ supported games.
Our catalog covers FC 27 Coins, Roblox game items, game top-ups, digital subscriptions, in-game currencies, and more. Sellers can also list their products on U7BUY and earn from every completed sale.
Why Players Choose U7BUY
ONE-STOP SELECTION
200+ games and a wide range of digital services in a single marketplace.
SECURE CHECKOUT, GLOBAL PAYMENTS
Encrypted checkout with a broad range of payment methods supported across regions.
QUALITY SELLERS
Sellers are reviewed before listing, and their delivery performance is monitored on an ongoing basis.
FAST DELIVERY FOCUS
We prioritize reliable, high-performing sellers to keep delivery times short across every category.
BUYER PROTECTION & REFUNDS
Eligible orders are covered by U7BUY Buyer Protection. If an order cannot be delivered or meets our refund conditions, our team will process your refund.
24/7 HUMAN SUPPORT
Real support agents, not bots, are available around the clock.
Need Help With an Order?
If your order is delayed, incomplete, incorrect, or not as described, visit our Help Center. Start a live chat with a support agent 24/7, or submit a ticket for case-by-case follow-up. Sharing your order number and relevant screenshots helps us resolve issues faster.
Contact info
United Kingdom
- vipcustomer@u7buy.com
- u7buy.com
4.7
Excellent
48K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Dodgy owners / blackmail / scam
I bought 1.5 million FC27 coins and a few days after delivery, one of their “trusted” third party sellers logged into my account and wiped all of the coins I had on my account (around 3.5 million total).
I got in contact with their help team quite easily and they were able to verify that my account did indeed get hacked and that they would be happy to give compensation. I was pretty shocked when all they offered me was 300 thousand coins in compensation. I said this wasn’t good enough and my case got escalated to the “VIP customer” support email. I went back and forth with them for a few emails and long story short they still only offered me 300 thousand coins. At this point I decided to dispute the £200 payment with my bank. A day later I received an email from a different lady on the VIP customer support email saying that they would blacklist my account unless this dispute was closed. I responded that they should go ahead and blacklist me and that I would not be ordering from their website again anyway. To this, I got a response saying that they’d be happy to give me 1.5 million coins (which I was happier to accept) on the grounds that I cancel the dispute with my bank. I said to them I will happily cancel the dispute but they kept on insisting I have to cancel it before they compensate me (I would be unable to bring the dispute back up with my bank if they were to not follow through on this promise).
At that point, they essentially blackmailed me into trying to get me to cancel my dispute. They are obviously aware that they’d be able to fight my dispute if they were to provide evidence to my bank of compensation. I obviously refused this and have kept the dispute open with my bank.
Not only did one of their third party suppliers scam me, but also, they tried the same exact thing with me!
People I dealt with directly:
Doni
Jess
Grace
Lychee
They will probably respond to this offering false help but I’ve been blacklisted and I have already followed every method of support that they offer.
29 September 2026
Unprompted review
Reply from U7BUY
Hello
We are truely sorry to hear that the service was not up to your expectaions. This is a very serious issue, absolutely not what we expected to happen to our customer. we have run this business for 10 years ,there is no need for us to do that ,you have too many orders on our website ,everytime we complete your orders .we don't know who hack your account ,consider your are customer on our website we could offer 1500k compensation
Since you have already contacted the bank to initiate a dispute and the money are currently in "pending" status, please cancel the dispute so that we can immediately transfer the coins .
Email: vipcustomer@u7buy.com
Jessica
Reply from U7BUY
Appreciate your order and trust in our service—enjoy your purchase!
Jessica
Excellent assistance!
29 September 2026
Reply from U7BUY
Hello ,
We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.
Jessica
Very quick reply
29 September 2026
Reply from U7BUY
Appreciate your order and trust in our service—enjoy your purchase!
Jessica
devy good job
29 September 2026
Reply from U7BUY
Hello ,
We are glad that you have a good experience on our website, it means everything to us, you're very welcome back here any time, have a lovely lovely day.
Jessica
it was easy and fast
29 August 2026
Unprompted review
Reply from U7BUY
Appreciate your order and trust in our service—enjoy your purchase!
Jessica
Reply from U7BUY
Your trust in our brand is deeply appreciated, and we will continue to strive for excellence in every interaction. We look forward to serving you again in the future.
Jessica
Reply from U7BUY
Hello there!
We’re absolutely thrilled to hear you had a wonderful time on our website. Your satisfaction is what drives us, and we can’t wait to welcome you back soon. Wishing you a fantastic day ahead!
Jessica
Very quick and no issues :)
24 September 2026
Reply from U7BUY
Hi!
Thank you so much for your kind feedback. It warms our hearts to know we met your expectations. Serving you has been a true delight, and we’re already looking forward to your next visit. Have an amazing day!
Jessica
Why does he wanne scam me
The seller said I wanna scam him so he went in my account and band it
15 September 2026
Unprompted review
Reply from U7BUY
Dear customer,
Thank you for taking the time to share your feedback and bring this issue to our attention. However, with the information currently provided, we are unable to locate the specific problem order you mentioned.
In order to investigate further and resolve the matter as quickly as possible, could you please provide additional details such as the order number? Therefore, please reach out to us via email while you're online, and we will verify the details promptly to ensure a satisfactory resolution for you.
Email address: dispute-service@u7buy.com
Best regards,
Echo
This u7buy website has so many…
This u7buy website has so many scammers. I bought 5 subscriptions, but only got two. Another subscription didn’t meet the requirements because it was supposed to be a private account, but it was actually being shared and used by someone else.
When I requested a refund, both the company and the seller denied it, and the company automatically sided with the seller. You will never get your refund back here. I strongly do not recommend this platform. Their policies protect the sellers, not the consumers.
28 September 2026
Unprompted review
Reply from U7BUY
Dear customer,
Thank you for reaching out and letting us know about this issue. We truly appreciate you bringing it to our attention.
At this moment, based on the details you've shared, we're unable to identify the specific order you're referring to. To help us look into this further and get it resolved for you as quickly as possible, could you please provide some additional information, such as the order number?
Once you're available, please contact us via email so we can verify the details without delay and work toward a resolution that meets your expectations.
Email address: dispute-service@u7buy.com
Best regards,
Echo
Very Good attention and fast
Very Good attention and fast, the best help i ever had in a live chat from a web site, Thank u Deby!!!!
29 September 2026
Reply from U7BUY
Hello!
We’re over the moon that you enjoyed our service. Your trust means the world to us, and we’ll keep working hard to make every experience with us even better. Come back anytime—we’ll be here! Have a lovely day.
Jessica
Reply from U7BUY
Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica
Reply from U7BUY
Hello!
We can’t thank you enough for your kind message. Knowing you had a positive experience makes all our hard work worthwhile. We’re already eager to serve you again soon. Have a fantastic day!
Jessica
I made a purchase and had a question
I made a purchase and had a question, so I reached out to your customer service team. They responded very quickly and helped me with my question. It really makes a difference when they respond so quickly.
28 September 2026
Reply from U7BUY
Hi!
Your sweet note made our whole day! We’re so glad you loved our service, and we promise to keep delivering the same level of excellence every time. Don’t be a stranger—come back whenever you need us. Have a lovely day!
Jessica
Reply from U7BUY
Hello there!
Thank you for taking the time to share your positive experience. It means everything to us that you trust us with your needs. We’ll continue to strive for perfection just for you. Wishing you an incredible day ahead!
Jessica
Reply from U7BUY
Hi!
We’re absolutely delighted to hear you had a great time on our website. Your satisfaction is our top priority, and we’ll keep working tirelessly to ensure every visit is a great one. Come back soon—we miss you already! Have a wonderful day.
Jessica
brilliant customer service very useful
28 September 2026
Reply from U7BUY
Hello!
We’re thrilled to know you enjoyed our service. Your support is the fuel that keeps us going, and we’ll keep working hard to make you proud. Come back anytime—we’re always here for you. Have a fantastic day!
Jessica
amazing!!!
28 September 2026
Reply from U7BUY
Hi there!
Thanks a million for your wonderful words. It’s our pleasure to go above and beyond for customers like you. With your support, we’re confident we can keep growing and improving. Wishing you a day as amazing as you are!
Jessica
Reply from U7BUY
Your trust in our brand is deeply appreciated, and we will continue to strive for excellence in every interaction. We look forward to serving you again in the future.
Jessica
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