Tysew Reviews 

470
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Battistella Vaporino Maxi. I make a lot of my own clothes, and this was my reason for buying. I love the level of precision possible when using steam with this iron and the fact that it doesn’... See more

Rated 5 out of 5 stars

Gurpreet, was so great during this visit. I called the shop few times since last week about buying a Juki sewing machine. I remembered the name company from 2019 when I first had my industrial machine... See more

Rated 5 out of 5 stars

The company is excellent ...customer service exceptional . I was unsure what sewing machine I needed but the Paul was so helpful and knowledgeable and pointed me in the right direction . Joe was so he... See more

Rated 4 out of 5 stars

James the delivery driver was an absolute gem. Very friendly, helpful and went above and beyond to ensure everything was great, even help carry the machine upstairs and installing. He insist on stayi... See more

4.7

Excellent

TrustScore 4.5 out of 5

470 reviews

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No recent history of asking for reviews

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4.7

All reviews

(470)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing after sales service

I was looking for a Which Best Buy sewing machine at a good price. To my delight I found one - a Janome 2200XT - at Tysew for only 2/3 of the full price as it was an ex demo model. I snapped it up and paid for express delivery. It arrived the next day (a Saturday) and I was so excited. But when I set it up, the feed dogs were stuck down and I couldn't figure out how to lift them. I called Tysew, not expecting anyone to answer as it was Saturday. But the sales team answered and immediately gave me the direct number for Don, their technical specialist. He also answered the phone, used my phone camera to figure out what had happened and explained how to fix it. It was fixed in 5 minutes - I just hadn't figured out which way to flick the switch! - and I have been happily sewing ever since. I couldn't be more delighted with the service or thrilled with my bargain. Full marks, Tysew!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I've been super impressed with Tysew. They have offered great customer service and speedy delivery. James the delivery driver was fantastic, really helpful getting it into the house.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Same day delivery

Same day delivery
Good quality machine
Good service
Highly recommend 👌
James driver is very friendly and they did help to move machine
Many thanks 🙏🏼

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Guprpreet was the person who helped me…

Guprpreet was the person who helped me choose and give me details about the machine I was after. He was a very gentle and warm person who made my 2 hour ride from my home worth it. I now have my machine in the boot and will be driving home happy. Thank you

30 April 2024
Unprompted review
Rated 1 out of 5 stars

I ordered an extra large hoop from…

I ordered an extra large hoop from Tysew. It was sent by Royal Mail 48. I have never received this item and have been waiting 10 days so obviously lost or was never posted out. I have emailed three times but never get anywhere. Disappointed with the customer service

17 April 2024
Unprompted review

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