Tysew Reviews 468

Gurpreet was excellent showing me things around and very helpful. Amazing experience.
Thank you

Gurpreet, was so great during this visit. I called the shop few times since last week about buying a Juki sewing machine. I remembered the name company from 2019 when I first had my industrial machine shipped to the Republic of Ireland the service was good. Today, meeting Gurpreet was excellent he walked through all my requests and advised me the best machine to suit my needs. I surely recommend him and the crew. I am coming back very soon for my industrial overlocking machine. They also reassured to fix my old machines. So, hurry here and visit the shop in person. Hanette

I have made multiple purchases from Tysew and always had top customer service. I have always dealt with Raj and her customer service is amazing. I highly recommend Tysew

Excellent service with a very personable and helpful team. We had a great deal. Would highly recommend Tysew.

The company is excellent ...customer service exceptional . I was unsure what sewing machine I needed but the Paul was so helpful and knowledgeable and pointed me in the right direction . Joe was so helpful in showing me the workings of the machine ie ..tensions , threading , needle sizes threads etc ...all in all fabulous service. All accessories reasonably price too ...would certainly recommend

Fantastic service and very knowledgeable. Paul was excellent and great customer service. Helped us buy an industrial machine for curtain making. Wonderful process and highly recommend.

The process of ordering was simple on the Website, and comparing machines to agree on the selection was also helpful. Order placed, great! Next day I had a call from Raj who was extremely apologetic and advised the machine I ordered was no longer available, however she was prepared to deliver the next model up which was more expensive but advised was prepared to discounted the price. I paid the extra over the phone and next day the sewing machine arrived. It came as advertised with loads of extras, and a few things were missing, when I advised Tysew of the missing items, Raj responded almost immediately, apologising for the inconvenience and to advise the missing items were being shipped first class post. Not everything goes to plan and mistakes can be made. It happens! where Tysew score most highly, especially Raj is through the professional, helpful and understanding service, taking great effort to make correct and ensure customer satisfaction. Totally recommend Tysew and very happy I purchased through them, and would again without hesitation.

Very lovely shop
People are so helpful
DEFINITELY 100%

Great service and product needed replacement mode. As my old clutch motor had died after many years of service. I was a bit happrehensive about the modern replacement that received it this morning. but simple to install, even set up. Thanks again for helping.

Really excellent advice and support when looking to buy a machine.
Really kind, patient and helpful staff (Raj) who gave me a brilliant demonstration to make sure I was making the right purchase for my needs.
Would highly recommend!!!

I brought my Janomi sewing machine + the original hard plastic cover to Tysew in Iver for a service. The owner Mr Paul served me when I came to pick them up. No cover. He went to look for it, but couldn't find it. The employee who served when I brought it in, had put in the shop's Notebook that the cover wasn't brougt in... Called a few times, cover not found. Sent an email. After 4 weeks still no reply. ADVICE: 1. Take photographs of every item you leave behind at Tysew. 2. Check what they write in the Notebook. 3. Be on the alert when you call them!

I can’t recommend this company highly enough. From start to finish, the customer service has been outstanding. They truly went above and beyond, making sure I felt completely confident using the machine by providing setup videos and promptly answering all of my questions. I’ve since recommended both the company and the machine to a friend, who is just as delighted. A definite 10/10 experience!

GUrpreet gave an excellent demo on how to use the machine I was interested in and even found me some advice on the right machine.

GURPREET GAVE GOOD SERVICE and was very helpful

Big shout out to the Tysew guys who repaired my machines right away. I live in Scotland and the barrell on my Tysew machine was damaged after a broken needle - I had to drive down and they repaired it and my old back up domestic machines right away. Thank you for your amazing service! Now for the drive back up north!

Gurpreet was very helpful today

A superb experience from first contact to collection. Initial questions answered promptly by Alexander. Gurpreet in the showroom listened to our needs, was informative and accommodating to trials of several machines. Raj was supportive during payment and explaining the after sales support which is always there if needed. We shall return to this little gem of a company for our sundries when required.

Gurpreet has been very helpful and the shop is amazing with new machines . Will be back . Fran

Gurpreet thank you. You are amazing

I am very happy with gurprit he created very family atmosphere with us and guided amazing without him I am not able to get very good machine I am feel great to having him