Good experience setting up my account online to receive card payments. Account was quickly and easliy set up, but its annoying that you don't get a user name and password to start using it a little q... See more
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JATTY THANDI WAS VERY HELPFUL AND PATIENT AND EXPLAINED EVERY STEP GUIDING ME THROUGH THE CARD PAYMENT PROCESS STEP BY STEP OVER THE PHONE MADE IT VERY EASY, EXCELLENT SERVICE

Reply from Tyl by NatWest
Umar what a star,couldnt say enough about a man that done so much more than i expected.From being so helpful to getting thinks sorted so easily and efficiently.
Thank You So Much Umar!!!!

Reply from Tyl by NatWest
Raj was great from start to finish, made the process extremely easy, knew the product inside it and his communication was top notch. Seamless process, would highly recommend.

Reply from Tyl by NatWest
Umar was fantastic from start to finish. He was extremely knowledgeable and had a really friendly but professional approach. We got the application done in just a few minutes and everything was made clear and easy to understand. Thanks Umar Ashraf !

Reply from Tyl by NatWest
Spoke to Jay Alom who was excellent and very knowledgeable and professional and took time to ensure that I understood the process fully.

Reply from Tyl by NatWest
Zain was absolutely fantastic from start to finish, right from the first call to get more information all the way through to signing up. He was extremely knowledgeable and had a really friendly but professional way about him. It made the process a pleasure, easy, and swift!

Reply from Tyl by NatWest
Raj was extremely helpful and patient. He managed to translate banking into a language I could understand. That's no mean feat.

Reply from Tyl by NatWest
Raj have help support me very Fast & given excellent service really appreciated 🙏

Reply from Tyl by NatWest
Our company have recently signed up for two Tyl card machines. As well as securing excellent rates the whole experience has been very smooth and well implemented. Kevin has been extremely helpful in supporting us through the process, answering our questions and getting us set up with our account and card machines.

Reply from Tyl by NatWest
Changed over from another payment provider and saving money on payments instantly, Pritpal was great and helped with setup , Well recommended

Reply from Tyl by NatWest
Was considering joining but the sales staff and customer support where unwilling to share details on how much cancellation fees would be. Seems very shady to me! Make sure you understand what you are signing before agreeing.
Edit to your reply - judging by your reply, you still miss the point I’m making. I wanted to join your services but wanted to understand my termination fees, should I need to cancel my contract early. Yet you were unable to provide that information and still playing ignorant to it. AVOID AVOID AVOID!

Reply from Tyl by NatWest
great service to get us operational with Tyl. kevin was excellent

Reply from Tyl by NatWest
Great helpful customer service from Zain, helped me set up Tap to Pay and fixed technical issues for me very efficiently

Reply from Tyl by NatWest
ZAIN WAS MOST HELPFUL AND WOULD HIGHLY RECOMMEND HIM

Reply from Tyl by NatWest
Excellent friendly and helpful, would highly recommend

Reply from Tyl by NatWest
I spoke to Zain Awais in regards to TYI and he gave me all the information that was required. He was polite and took me through all the rates and was a great advisor. He took me through all application and helped till the application was signed and successful. Thanks a lot Zain. Wish you well for the future.

Reply from Tyl by NatWest
We needed to set up Tyl by Nat West fairly urgently.
Joseph Hood quickly arranged a call from Tyl within 48 hours and Kashif Saeed called us.
He was very pleasant to deal with and explained everything clearly. Would recommend!

Reply from Tyl by NatWest
Pritpal was very helpful! He was excellent at explaining the process and was on hand to help if got stuck! Thanks for a good service!

Reply from Tyl by NatWest
Shakil was a very good knowledgeable person who helped get our organisation natwest tap to pay. We need more people like Shakil who can help you throughout and also give you that confidence that everything will work out. Thanks a million

Reply from Tyl by NatWest
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