Tianyu Gems Reviews 92

I just received my first jewelry item from Maggie, a gorgeous diamond tennis bracelet with the most sparkly and bright diamonds. Maggie exceeded my expectations! First and foremost, she is extremely k... See more

Maggie was absolutely amazing. I brought a challenging job for her with our engagement ring. It required a lot of communication and tons of CADs to make sure everything was right. Given it was oversea... See more

I worked with Maggie to customize a ring, and the entire process was so seamless. She was always very prompt with her communication and answered all questions thoroughly. Production and shipping were... See more

Working with Maggie was the absolute best! She made sure that I was satisfied every step of the way and helped me create some absolutely beautiful rings. I had so much fun working with her and I’m so... See more

I truly don’t even know where to begin with this post. This has been an absolute NIGHTMARE experience dealing with this company overseas. I’ve taken to now posting our experience p... See more

Maggie helped me through the process of making a really wonderful ring. She is kind and knowledgeable and reacts fast. She helped getting the ring done fast I time for the birthday of my wife. T... See more

At first glance, I felt nervous trying out an online Jewelry store let alone a non-local. I stumbled upon Tianyu Gems and did some research. Everywhere and everyone rave about how wonderful they a... See more

I worked with Trinity on a custom lab diamond ring and the process was very smooth from beginning to end. She was very responsive and was able to make my custom ring come true! The service at tygems i... See more

Absolutely in love with my custom jewellery made by Tianyu! Super quick to respond to all my messages, detailed CAD within only a few days, and then fast turnaround of my order. Beautiful work,... See more

Maggie at Tianyu is amazing. She brought my vision of what I wanted for a custom diamond pendant in platinum bezel to life. The prices, craftsmanship, and customer service at Tianyu were the best I ha... See more

Maggie helped me in my process of creating a custom ring. She took time to understand my wants and needs and the constraints of the ring and made sure to account for every detail along with meeting my... See more

Maggie from TianYu Gems was fantastic! She speedily responded to all my questions, and was incredibly accommodating to all the design requests and concerns we had. We ordered an engagement band and a... See more

I discovered Tianyu Gems on Reddit. I gave them a try because of the good reviews and affordable prices. I was not disappointed. I bought a 3.59 lab grown E VVSI round brilliant ideal cut hearts and... See more

It was my first time purchasing from Tianyu Gems. My custom lab grown diamond half eternity ring is so gorgeous. I really love it! The experience of working with Maggie on creating the custom ring was... See more

My experience with Tianyu Gems was nothing but amazing. The only thing that would have made it better is if I were physically in China to experience the great customer service and see the diamonds in... See more

Maggie is AMAZING!! I am so so happy with my jewelry piece. They worked so fast, made it exactly as I asked, beautifully and with such thoughtful detail and craftsmanship. Maggie was so patient and sh... See more

I worked with Maggie from Tianyu to create my ring. The experience was really great, she was very helpful and always replied to my messages quickly. She found me a lab diamond with the specs I was... See more

I worked with Maggie and am very happy with the process and resulting pair of gorgeous custom earrings. Maggie was extremely helpful, patient, and responded quickly, wonderful customer service. T... See more

Maggie was very helpful with the whole process! She explained everything to me and was patient in helping choose the gems. We worked together in customizing it exactly how I wanted it and she kept me... See more

I worked with Maggie and I am so happy with my overall experience! I came to Maggie and Tianyu because I lost my ring and decided to replace my stone with a lab diamond instead. From there Maggie assu... See more

The whole experience was great! I worked with Trinity and she helped me design the perfect ring! From initial contact to receiving the ring I think it took like 3 weeks? Lovely experience and would de... See more

Working with Maggie was a true pleasure! She was professional, patient, and incredibly helpful throughout the entire process. She took the time to answer all my questions and made sure I was completel... See more

Maggie was able to custom make a pair of tiny earrings for me - from start to finish the whole process was a breeze and she is so lovely to deal with and very responsive. She has my business for all f... See more

My experience with Tianyu Gems was exceptional from start to finish. The custom design process was seamless, with the seller staying in close contact and sharing video updates at every stage. Each pay... See more

Tianyu is a great company. I had my ring XRF tested upon arrival and it is a perfect 10k gold. The craftsmanship of the ring is also beautiful. They clearly pay excellent attention to detail. I couldn... See more

My first experience designing a ring with Maggie and it definitely won’t be the last! Maggie was concise in her communication clarifying exactly what I wanted and responded to all of the questions tha... See more

Maggie was OUTSTANDING!!! Listen, this is NOT a scam, I am NOT paid for this review. I’m an actual paying client, a real human being that had a phenomenal experience! If you’re like me, which you prob... See more

Exceptional job by Maggie, she was very thoughtful and conversational and helped me a lot with many of my doubts! I will work with her in the future just because of how great she is

Maggie was amazing in helping me design my dream engagement ring. This company works very hard and the quality is unmatched. Highly recommend for all.

Maggie helped bring my vision to life! We took pictures and measurements of my existing rings and made a ring that fit perfectly between them!

It was so easy to work over email and chat with Maggie and I got the dream upgrade ring I’ve always wanted. For what I got, there is no way a local jeweler could match on price or quality. From start... See more

Maggie was wonderful! She was communicative and gave lots of great advice. I would definitely work with her again. She’s very friendly too.

The workmanship was phenomenal. I will definitely make more jewelry with Tianyu! It took about 1.5 months from contacting Maggie to getting my ring, she was helpful and very professional.

Fast responses and they stuck to outlined time frames. Very patient with me during the design phase and im very happy with the end result. A beautiful ring. Can’t complain mate . I also delt with magg... See more

Maggie did an amazing job on my platinum earrings! They are beautiful and I appreciate that she responded quickly and helped me with questions so easily. I would definitely recommend Tianyu Gems Jewel... See more

Sophia helped me make a custom wedding band and it was perfect. Great price and quality. Would recommend.

Maggie was fantastic to work with!! She was always quick to respond where she would reply in less than a day despite the huge time zone difference. I was also very picky and wishy washy at t... See more

I worked with Linda from Tianyu to design my gf’s engagement ring set. It turned out amazingly well. Highly recommend!

A woman named Linda Qin has been helping me and she is fantastic! She is very responsive and wants to make sure everything is perfect! I went with a 2ct lab diamond with a custom setting and everythin... See more

Awesome people they helped with an issue I had with a ring and got it settled immediately

Easy to work with , affordable and incredible work!

Excellent response times and communication with Sue. She designed a custom hexagonal diamond engagement ring for me that turned out lovely. Design and manufacturing times were all within initial estim... See more