TW Suspension TechReviews 

272
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and high-quality products, often noting significant improvements in their bike's performance after the work was completed. Many highlight the staff's professionalism, helpfulness, and extensive technical knowledge, which contributes to a first-class experience. The communication is frequently commended, with people appreciating being kept informed throughout the process, from initial consultation to delivery. Reviewers also frequently mention the fast turnaround times and prompt delivery of parts and serviced items, even for complex repairs or custom orders. The company's ability to cater to specific needs, including older motorcycle models and custom setups, is also highly valued by customers.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting helpful, honest advice and... See more

Product

Customers consistently note positive experiences with the product, with many reviewers highlighting the... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and swift delivery... See more

Quality

Reviewers highlight positive aspects of quality, noting that their bikes feel significantly better to ride... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The new rear shock from tractive has addressed the failings of the standard Honda suspension.uprated spring to suit my requirements ,effective rebound damping, easy to adjust spring preload with remo... See more

Rated 5 out of 5 stars

I was looking for help regarding the rear suspension on my Scout Bobber. After doing some research I found TW Tech Suspension. I bought a pair of second hand Ohlins and took them to Teut at TWTS an... See more

Rated 5 out of 5 stars

TW Suspension Tech is simply the best Motorcycle Suspension Dealer and Technicians in hte UK. Unsurpassed knowledge and also great advice. Teut rebuilt my front forks with upgraded internals a... See more

Rated 5 out of 5 stars

Great service from a suspension magician. Teut set and adjusts my brothers R1 race bike. This weekend at Donnington Park he worked his magic on my road Ducati X-Diavel. What a difference! From a soggy... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

TW Suspension Tech specialise in all elements of motorcycle suspension sales, servicing, tuning and set up. We are premier dealers and service center for K-Tech, Bitubo, Nitron, YSS, Andreani, Race Tech, Dal Soggio and Tractive. With over 12 thousand products available to order online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication

Great communication, the owner rang me on his day off to sort out my order which I got wrong, super fast next day delivery, cheaper than anyone else on line, highly recommended.

10 June 2024
Rated 5 out of 5 stars

Excellent advice and service for a newcomer

I received excellent advice and service. As a newcomer to track day riding, I was initially unsure about my exact needs and preferences. Teut took the time to patiently explain all the different options available, including their benefits, drawbacks, and associated costs. The work delivered was precisely as promised, meeting the agreed cost, timelines, and quality standards. Teut has certainly earned my trust, and I look forward to returning for his services annually.

30 March 2024
Unprompted review
TW Suspension Tech logo

Reply from TW Suspension Tech

Hi Richard, Many thanks for your positive feedback, It is really appreciated and makes all the hard work worth while. I am pleased that you are happy with the new set up and trust you will enjoy may more track days to come. Safe and enjoyable riding !! Regards Teut

Rated 5 out of 5 stars

TW Suspension brilliant

Teut was excellent with communication, advice & service. Brilliant company that's represented by Teut and one I continue to happily recommend at any point I discuss suspension on my travels

16 February 2024
Rated 5 out of 5 stars

Teut is just fantastic

Teut is just fantastic. Excellent service and professionalism. Yz125 1979 rear shock was rebuilt and it has transformed the bike. Will definitely use him again for my other bikes. Top drawer.

10 April 2024
Unprompted review

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