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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, noting that skips arrive on time, often with a courtesy call from the driver beforehand. Many people highlight the helpful and friendly staff, from the sales team who explain placement options to the drivers who are willing to assist. The overall service is frequently described as excellent, with consumers appreciating the smooth process from booking to collection. However, some people experienced issues with delivery schedules, such as a lorry breakdown causing delays. Additionally, a few customers mentioned that a skip driver was reluctant to place the skip in the desired location due to concerns about vehicle damage.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the timely arrival of... See more

Staff

Consumers consistently express satisfaction with the staff. Reviewers frequently highlight the helpfulness,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TWBCO ,sales team were very helpful ,they took time to explain if and where i could place the skip ,and made sure the skip driver contacted me 1 hour before delivery as requested, i would recommend T... See more

Company replied

Rated 5 out of 5 stars

Great friendly office staff taking the bookings, very helpful and accommodating. Easy to get through to them on the phone for bookings and ammendments. Very friendly drivers willing to help in any... See more

Rated 5 out of 5 stars

The team were responsive and helpful, giving advice and guidance when we’ve not had a skip before. The skip arrived in the time slot and delivery was neat, tidy and swift. Collection is booked and w... See more

Rated 5 out of 5 stars

I ordered over the telephone. I had a bit of a wait for someone to answer as I was first in the queue. Aside from that, the service was first rate. Very professional, polite and informative. The skip... See more


Company details

  1. Waste Management Service

Written by the company

At TWBC, we are dedicated to providing the most reliable waste management services nationwide. Our commitment to quality waste management is based on years of experience in the waste collection and disposal industry. We also hire out skips all across the country, for commercial as well as domestic purposes. We offer a range of skip sizes for all kinds of needs, so you can count on us to get exactly the skip you need when you need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

First time ordering a skip from this…

First time ordering a skip from this company. Delivery was on time with the skip and when I phoned staff were very polite and explained anything that was asked. I would definitely use this company again and very good prices too.

3 March 2025
TWBCO logo

Reply from TWBCO

Thank you very much for your review, we are so pleased you are happy with the service you have received . Please do get in touch if we can help you again :)

Rated 5 out of 5 stars

Don't go anywhere else.

Great communication from the office team and really considerate, friendly guys who came to remove the waste. I would definitely recommend TWBCO and I will be using their services again!

12 February 2025
Rated 5 out of 5 stars

Quick and easy…

Quick and easy to arrange both delivery and collection, driver rang when delivering to advise he was on way would recommend and definitely use again

4 February 2025

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