I’m really impressed with Turkey Flowers Shop! 🌹 The delivery was super fast and the flowers were fresh, beautiful, and exactly as shown on the website. It was a gift for my girlfriend and she loved... See more
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Review summary
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Reviews shaping this summary
This makes my third (3rd) year using their services (Tutkey Flower Shop), and they have never disappointed me. Always on time with the freshest selection of flowers & desserts.
I ordered some tulips to be delivered to a person dear to me, in holiday. I ordered them from England, the website translated to English. I received constant updates via email.
Amazing service can't thank these enough. I made a error on the address which was miles away i contacted them and my gift was delivered the next day. Thank you for understanding and being so kind.
Company details
Written by the company
Send flowers to Turkey (Turkey Florist), Fresh Flowers, Cake, chocolate, Gifts, 24/7. Order online. All kinds of payments. 100% quality guarantee, with free
Contact info
polat sk 1/c, 34160, istanbul, Turkey
- +902126420988
- turkeyflowers@gmail.com
- turkeyflowersshop.com
4.3
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Turkeyflowersshop
Hi dear Gertha Alimahdi
We apologize for delivering your order earlier than the scheduled time and any inconvenience this may have caused. Our intention was to ensure your order arrived on time, but we understand that early delivery may have disrupted your plans.
At Turkeyflowersshop, we strive to meet our customers’ specified delivery times. We are reviewing our delivery procedures to prevent early deliveries in the future.
To make amends, we would like to offer you [specific compensation, e.g., a discount on your next purchase]. Please contact our customer service team at [contact information] to arrange this.
We value your feedback and appreciate your understanding. We hope to serve you better in the future.
Sincerely,
Turkeyflowersshop team
Reply from Turkeyflowersshop
Hi Dear Darius
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Thank you so much for bringing joy to…
Thank you so much for bringing joy to someone I love.
8 November 2024
Reply from Turkeyflowersshop
Hi Dear Samuel
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Completely unprofessional - Delivered Hours Early
I find the service completely unacceptable and unprofessional. I ordered a bouquet for a special event, expecting it to be delivered at the appropriate time, but did not. The flowers were delivered 5 hours ahead of the event. This ruined the timing and the surprise. A delivery service should be able to respect the agreed-upon timing, especially for important occasions. I will not be using this service again, and I strongly suggest they improve their reliability and professionalism in the future.
13 November 2024
Unprompted review
Beautiful Flowers - Excellent
Easy online ordering. Excellent customer service and delivered the bext day as advised. Flowers were beautiful.
5 November 2024
Reply from Turkeyflowersshop
Hi Dear Kelly
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear Veronica
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear Customer
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
It was a wounderful experience this is amazing also I'm completely satisfied
It was a wounderful experience this is my second order and your company did the best effort thank you
31 October 2024
Reply from Turkeyflowersshop
Hi Dear Shereen
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Excellent product promptly delivered
Order was easy to make. Web shop was pretty extensive with pictures for all you buy. I was able to quickly select, pay for AND put in recipient address with absolutely no problem.
Would use them again definitely.
11 October 2024
Reply from Turkeyflowersshop
Hi Dear Gary
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Every thing good but i don't like…
Every thing good but i don't like massage card Sometimes the message is delivered incompletely and We need a special and new packaging for the roses.
9 October 2024
Reply from Turkeyflowersshop
Hi Dear Alanood
Thank you so much for your 4-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Simple to do
10 October 2024
Reply from Turkeyflowersshop
Hi Dear Bexcy
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
The company was in time but
The company was in time
But
I ordered 15 Peonies and they delivered 12 Peonies and 5 roses.
She doesn’t like roses.
Why you change the order without asking the customer?
10 October 2024
Thanks for Turkey flower shop
Thanks for Turkey flower shop , they delivered on time and they were very supportive as well as answering all inquiries. It was my first experience dealing with them but it won’t be the last of course.
16 October 2024
Reply from Turkeyflowersshop
Hi Dear Customer
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Reply from Turkeyflowersshop
Hi Dear Laerke
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
Flowers as illustrated on the site
Flowers as illustrated on the site. Delivered on time and loved by the wife. Thank you
4 October 2024
Reply from Turkeyflowersshop
Hi Dear Fitz
Thank you so much for your 5-star review! We are thrilled to hear that you had an amazing experience with us. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
Turkeyflowersshop Team
The delivery person took lot of pains…
The delivery person took lot of pains to deliver the cake to my daughter.
5 September 2024
Great but would have been good to receive a picture
Great and fast but would have been nice to receive a picture of the flowers ordered
31 August 2024
She loved it and married me
8 September 2024
Reply from Turkeyflowersshop
Thank you for sharing this news with us, we were honored to be the intermediary in this beautiful offer, congratulations. We wish you a lifetime of happiness.
The professionalism and how it was…
The professionalism and how it was delivered as I expected! The hand written note and the ribbon were right on!
4 September 2024
Reply from Turkeyflowersshop
Thank you, We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Excellent Service
I've ordered multiple times internationally and they have always been reliable and take care.
28 August 2024
Reply from Turkeyflowersshop
Thank you, We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
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