Turcamart Reviews 

367
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast international shipping and the careful, protective packaging that ensures items arrive fresh and intact. People also genuinely appreciate the wonderful selection of foreign snacks and specialty products that are difficult to locate elsewhere. Shoppers consistently note that the website is easy to navigate, making the entire purchasing process smooth and satisfying from start to finish. Some reviewers were not happy with delivery delays or order fulfillment issues affecting their packages. A few customers also mentioned concerns regarding product freshness or packaging problems upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high quality, fresh taste, and fair... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are exceptionally fresh,... See more

Order

Customers had positive experiences with order, highlighting fast processing and quick international shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have the best products. Their website is easy to navigate. Their customer service is top notch. We get what we order very quickly. In a few instances, where they had to replace some foods with ot... See more

Company replied

Rated 5 out of 5 stars

Excellent experience! I ordered from TurcoMart and everything went perfectly. The purchase was safe, the product was exactly as described, and the packaging was excellent. What impressed me the most... See more

Company replied

Rated 5 out of 5 stars

This was my first experience shopping with Turcamart. The experience was very nice. The website was easy to navigate. The Turkish tea products that I purchased were fresh and choices plentiful. I am... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and great product selection. Order tracking is good with periodic updates. My order was extremely well packed so no issues whatsoever on arrival and even the cold item was still co... See more


Company details

  1. Grocery Delivery Service
  2. Candy Store
  3. Grocery Store
  4. Halal Restaurant
  5. Internet Shop
  6. Organic Food Store

Written by the company

Discover Turkish Treasures at Turcamart! Lightning-fast 2-4 day expedited shipping, top-notch service, and great products! Explore Turkish delights, baklava, snacks, chocolates, Turkish magazines, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(367)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and Great product

I’m a big fan of Turkish food and had almost run out of pul biber- an emergency!! I was so happy to find my favorite brand and happier still that it arrived so quickly.

28 July 2025
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Reply from Turcamart

Thank you for your feedback! We're thrilled we could help you restock your favorite pul biber so quickly. We know how important it is for Turkish food enthusiasts to have their staples on hand, and we're glad your order arrived fast and in great condition. We look forward to serving you again soon!

Rated 5 out of 5 stars

Ordered stuff from California…

Ordered stuff from California (non-perishable items). It was delivered in great condition in a week. I appreciate the extra item added to the order, Thank you.

Don't worry if you don't receive updates for sometime if you are ordering from California. They eventually send a link and it is faster than some other alternatives.

Cheers

12 July 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order from California arrived in great condition and that you enjoyed the extra item we included. We also wanted to mention that one of the items in your cart was temporarily out of stock at the time you placed your order, which caused a small delay in processing while we waited for the new stock. We're happy everything arrived safely and appreciate your understanding. We look forward to serving you again soon!

Rated 5 out of 5 stars

Honest and trustworthy company

They delivered exactly what I ordered- on time and packaged nicely so my items arrived in perfect condition. I would definitely order from this company again and recommend them to family and friends. An Honest and trustworthy company.

12 July 2025
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Reply from Turcamart

Thank you so much for your kind words, Amy! We’re delighted to hear that your order arrived safely and exactly as expected. It’s always our goal to make shopping with Turcamart seamless and reliable, so knowing you feel confident recommending us to family and friends truly means a lot. We look forward to delighting you with more authentic Turkish products in your future orders!

Rated 5 out of 5 stars

Quick shipping and flawless packaging

Ordered chocolate and it arrived within three days. I was worried with the summer heat it would arrive melted but it was packaged in a small styrofoam container with ice packs. Would 100% order again.

9 July 2025
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Reply from Turcamart

Thank you for your feedback, Jody! We're so glad your chocolate arrived quickly and in perfect condition despite the summer heat. We take extra care with packaging, using insulated containers and ice packs, to ensure delicate items reach our customers safely. It's wonderful to hear you're happy with your order, and we look forward to serving you again!

Rated 5 out of 5 stars

I tried first time ordering from this…

I tried first time ordering from this website trust me it’s very delicious chocolate I bought 11 before n then i ordered again n got 36 .

30 June 2025
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Reply from Turcamart

Thank you for your feedback! We're so happy to hear that you enjoyed your first order and came back for even more. It's great to know our chocolate hit the mark! We look forward to providing you with many more delicious treats in your future orders.

Rated 5 out of 5 stars

Quick safe shipping chocolate did not…

Quick safe shipping chocolate did not melt

5 July 2025
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Reply from Turcamart

Thank you for your feedback, Michael! We're glad to hear that your chocolate arrived quickly and safely, without melting. We take extra care with packaging to ensure delicate items reach our customers in perfect condition. We look forward to serving you again soon!

Rated 5 out of 5 stars

Best ‘Dubai’ chocolate I’ve ever had! Price is unmatched

I cannot believe how fast this was shipped to the USA from Turkey, absolutely incredible. I received it in 3 days. If you’re in a hotter state they might melt, but a quick hour in the fridge and they’re still so good and SO worth it. Can’t wait to buy more when it cools down! I love these chocolates

4 July 2025
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Reply from Turcamart

Thank you for your wonderful feedback, Audrey! We're so glad to hear that your Dubai chocolates arrived quickly and in great condition. It's fantastic to know you enjoyed them so much! We're excited to let you know that we now have even more Dubai chocolate brands in our inventory, so there will be plenty of new options for you to try on your next order.

Rated 5 out of 5 stars

Super pleased

Super pleased
Excellent service and Super Fast delivery
Very careful packed considering that is Chocolate 🍫
I discovered this brand in a small village shop at the bottom off mount Rainer
I will definitely buy some more in the near future

4 July 2025
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Reply from Turcamart

Thank you for your feedback, Andrei! We're so glad to hear that you’re pleased with our service and fast delivery. We take extra care with packaging, especially for chocolate, to ensure it arrives in perfect condition. It’s wonderful to know you discovered a brand you enjoy, and we look forward to serving you again soon with more delicious treats!

Rated 5 out of 5 stars

Very fast shipping and amazing product…

Very fast shipping and amazing product and packaging. Thank you so much!

1 July 2025
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Reply from Turcamart

Thank you for your feedback, Ahmed! We're delighted to hear that your order arrived quickly and that you were happy with both the product and the packaging. We take great care to ensure every order reaches our customers safely and in perfect condition. We look forward to serving you again soon!

Rated 5 out of 5 stars

Wonderful wonderful wonderful!

Every order placed with this company is a successful order! I'm a forever customer. I love the quality of their products and shipping is always on time. Great company, great quality, stupendous service!

24 June 2025
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Reply from Turcamart

Thank you so much for your wonderful feedback, Cilla! We're so happy to hear that every order has been a successful experience for you. It's great to know you appreciate our product quality, timely shipping, and service. We truly value your loyalty and look forward to providing you with many more delightful orders in the future!

Rated 5 out of 5 stars

Fast service

Fast service. Received product in good condition. CHEERS!

2 July 2025
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Reply from Turcamart

Thank you for your feedback, Eric! We're glad to hear that your order arrived quickly and in great condition. We always aim to provide fast and reliable service. Cheers, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Amazing seller

Amazing seller. Great prices, super-fast shipping. Can't be better. Such a delight to shop here. Will be back!

30 June 2025
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Reply from Turcamart

Thank you for your wonderful feedback, Nick! We're so happy to hear that you enjoyed shopping with us and appreciated our prices and fast shipping. It's always our goal to make the experience smooth and enjoyable. We look forward to welcoming you back for more great finds!

Rated 5 out of 5 stars

great customer service

My order arrived in an unfortunate state but they swiftly reached out to rectify the situation. The customer service team is super kind, professional and meticulous, which with them being a small business is both understandable and super impressive. They hold themselves to high standards, which makes for a pleasant customer experience. I do plan on reordering from them in the future, and would recommend them.

22 June 2025
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Reply from Turcamart

Thank you so much for your thoughtful feedback, Linda! We're glad our team was able to swiftly address the issue and provide a solution. We take pride in maintaining high standards and providing attentive, professional service, even as a small business. It's wonderful to know you plan to reorder and would recommend us—we look forward to delighting you again with your future orders!

Rated 5 out of 5 stars

Consistent updates regarding Oder

Consistent updates regarding Oder . Greatly appreciated

10 June 2025
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Reply from Turcamart

Thank you for your feedback, Jocelyn! We're glad to hear that you appreciated the consistent updates about your order. Keeping our customers informed is very important to us, and we're happy it made your experience smooth. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery and great products

Fast delivery and great products. Very happy with my experience! Will shop again.

18 June 2025
Unprompted review
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived quickly and that you’re happy with the products. It's wonderful to know you had a positive experience, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Halal gummies are so soft

Halal gummies are so soft . Thank u

10 June 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear you enjoyed the soft texture of our Halal gummies. It’s always great to know our customers are happy with the products. We look forward to serving you again soon!

Rated 5 out of 5 stars

I was extremely pleased with their…

I was extremely pleased with their excellent service and speedy delivery.

17 June 2025
Unprompted review
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Reply from Turcamart

Thank you for your feedback! We're delighted to hear that you were pleased with our service and fast delivery. We always strive to provide a smooth and reliable experience, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast shipping.

9 June 2025
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Reply from Turcamart

Thank you for your feedback! We're glad you appreciated our customer service and fast shipping. We haven’t heard from you for some time, but we would be more than happy to assist you again whenever you’re ready to enjoy more authentic Turkish snacks.

Rated 5 out of 5 stars

Excellent way to ship something out

Excellent way to ship something out. Received my complete order in tact. Loved the chocolates!

4 June 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived intact and that you loved the chocolates. We take extra care with our packaging to ensure every item reaches our customers safely. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great Experience

I love Turkish food, and all the products I tried from them are high quality.For the delivery, the packaging is well done, all the goods arrived in good shape. The timing is true they said 4 days and I got it in 4 days. Thank you!

9 June 2025
Unprompted review
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Reply from Turcamart

Thank you for your feedback, Aseel! We're so glad to hear that you enjoyed the high quality of our Turkish products. It's great to know that the packaging and delivery met your expectations, and that your order arrived right on time. We look forward to serving you again with more delicious items!

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