TurboTenant Reviews 

602
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(602)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this for landlords and…

Highly recommend this for landlords and tenants - it helps manage the rental lifecycle from beginning to end. I’ve been using it for years and can’t recommend TurboTenant enough.

19 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Best platform

I must confess, I’m an Assoc. Broker in S.F. My property is in NV. I was unable to locate a property mgmt firm to assist with my up and coming rental. So in the meantime I decided to clean up the property and dreading the renting process. During my downtime i started scrolling through Facebook and Turbo tenant came up. Ignoring the sign I kept going forward, looking at leases and rent signs. Scrolling through Facebook again Turbo tenet came up again and I decided to click on it, it was free to go through the process and I was so happy with this because I received two applications right away and then another three applications and then two more and then another one. Then i decided that this was easy. I picked my renter and totally went through this platform to communicate with her. The application, the screening is done through this platform ready to use and paid for by the applicant. The lease, deposits and the rent goes through this platform. This is a fantastic platform for anyone you don’t even have to know how to use the platform it guide you l. since then I have referred this platform to one of my clients and he is totally happy with it. I had another client, I told her about it. Not sure if she signed up yet because her property wasn’t ready to be rented. I’ll do a follow up. This is the best platform ever! I highly recommend this for anyone who is attempting to rent their properties.

23 October 2025
Unprompted review
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Reply from TurboTenant

Hi Grace, your 5 stars made our day! Our goal is to make the rental process intuitive, stress-free, and instill confidence and we’re so glad to hear that has been your experience. We're here anytime you need us!

Rated 5 out of 5 stars

Great app

Great app! I’m a new “landlord” and TurboTenant has made it so easy! I highly recommend their service!

18 November 2025
Unprompted review
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Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you.

Rated 4 out of 5 stars

Everything is very good

Everything is very good. However, it would be nice if you would offer a monthly membership instead of a yearly for screening prospective tenants.

18 November 2025
Unprompted review
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Reply from TurboTenant

We’re grateful you trust TurboTenant for your rental needs. We've also forwarded this piece of feedback along to our product team. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

I have been using turbo tenant…

I have been using turbo tenant software/Saas for several years. The solution is an outstanding choice for small to medium sized enterprises. There are multiple tiers of options to choose from, with each adding different benefits. The platform is updated often. The customer service team is responsive. And the solution is comprehensive. They also have partnered with a number of different firms to offer you value added services, such as accounting, home warranties and other professional services. I can’t recommend them enough.

17 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for the wonderful review! We’re thrilled to hear TurboTenant has been a reliable, comprehensive solution for you over the years, and that our updates, support team, and partner services have made a real difference. Your recommendation means a lot to us. Thanks for being part of the TurboTenant community!

Rated 5 out of 5 stars

Very easy to use system.i like that you…

Very easy to use system.i like that you handle so much of the process.

10 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Easy to use, so far.

Web site laid out by someone who knows how to be user friendly. That is unusual in 2025.

13 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the kind words! We’re glad our platform feels truly user-friendly. Our team works hard to create a clean, intuitive experience, and it means a lot to hear it shows.

Rated 1 out of 5 stars

I started with the intro paid account…

I started with the intro paid account to "test the waters", but immediately ran into issues. After paying One-Hundred and Twenty Dollars for the service, I tried to create an ad and was limited to one thousand characters or less. This meant I had to cut a substantial portion of my narration out and there was no other way to supplement that information without paying for a more expensive account. The other issue was the pictures were limited to twenty, upon initial creation of the ad. You could add more, but you had to complete the process, THEN come back and add more pics. I didn't waste my time going back. I have used ALL of the free services and found them superior. No word or pic limits, all of the accounting needs I have required, service requests from the tenants, online payments, and the background checks of the free account I used (Apartments.com) has been FAR superior to anything else I have found. Lease creation, with state specific suggestions, etc. are all included FOR FREE! Not to mention some of the best customer service I found for any product anywhere. This was a monstrous disappointment and a HUGE waste of my hard earned One-Hundred and Twenty Dollars.

Reply to below response.
I asked for my money back, but you wouldn't do that so , no, I will not return to your over-priced and limited service.

20 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi John, thank you for taking the time to share this detailed feedback. We’re really sorry that your first experience with the listing flow wasn’t what you hoped for, especially after upgrading to try things out.

TurboTenant does currently have a 1,000-character listing description field, and many landlords use our built-in AI description tool to get the most important details into that space without losing clarity. We’re also reviewing ways to streamline the initial photo-upload step, so your notes here are genuinely helpful.

If you’d like, our team is more than happy to walk you through the listing setup to make sure everything looks the way you want. Just email support@turbotenant.com and we’ll take care of you.

Rated 5 out of 5 stars

Solved my chaos

I was managing our 2 rentals on the side, and was really struggling to keep up. Now, the entire process and administration just got a lot easier because of TurboTenant. I use the tool from start to finish, from posting my rentals to selecting a renter to managing payments and maintenance.

12 November 2025
Unprompted review
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Reply from TurboTenant

Thanks so much for sharing! We’re thrilled to hear TurboTenant is making managing your rentals easier :)

Rated 5 out of 5 stars

Give their Dev teams a raise

The AI assistant is unbelievable. Literally answers my questions to a T in detail. The UX is really organized and clean too. Love it all

9 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re thrilled to hear the AI assistant is hitting the mark and that you’re enjoying our platform. Your feedback means a lot us :)

Rated 5 out of 5 stars

My #1 Recommendation for First-Time Landlords!

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms. It seriously has made the renter search process so much easier. We haven't used all the amazing features outside of the free marketing and background checks/applications, but I am sure they are great as well. Thankful for this resource for landlords like ourselves!

1 April 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for this glowing review! This is exactly what we aim for :)

Rated 1 out of 5 stars

Appalling that I was deceptively…

Appalling that I was deceptively redirected to this site for an application to a rental property. This was not how the property owner set it up and not how he was accepting applications. I requested a refund and have been basically told no, file a form and we’ll get back to you in 10 business days. Unacceptable. All via AI

4 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Janie, we’re truly sorry for the frustration this has caused and appreciate your patience. Your request is currently under review, but if you have any additional questions or concerns in the meantime, please don’t hesitate to reach out to support@turbotenant.com. Thank you.

Rated 5 out of 5 stars

I absolutely love this app

I absolutely love this app, I been using it past 3 years and I have no complaints about this app at all, I have been managing my property rental through this app for the past 3 years and it’s been great!

3 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the kind words! We’re thrilled to hear TurboTenant has helped you manage your rental smoothly over the past 3 years. We appreciate you being part of our community.

Rated 5 out of 5 stars

Easy to amend leases

Easy to amend leases , keep track of payments and get reactions from tenants.

2 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

This is exactly what we like to hear! Thanks for the great feedback, Tom.

Rated 4 out of 5 stars

Ease of use but some glitches can be…

Ease of use but some glitches can be fixed. Best bang for its value

29 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Jeffrey. Thanks for the feedback! We're glad you’re finding TurboTenant easy to use and a great value. We’re always working to improve our platform, so we appreciate you sharing your experience.

Rated 5 out of 5 stars

TurboTenant is awesome

TurboTenant is awesome! They helped me find tenants for a new home. Their Marketing feature posts your home on many apps to broaden your reach.

Try it!

28 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

So glad you are finding our platform helpful for finding tenants. Thanks for the feedback, Gail!

Rated 5 out of 5 stars

This is one of the coolest sites to…

This is one of the coolest sites to literally do EVERTHING in one place. Fair pricing. Digital management. Lessor can pay their rent on line.

1 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for the positive feedback, Robert!

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