TurboRocks Limited Reviews 577

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company, praising the product's quality and its ability to significantly enhance the indoor cycling experience. Customers found the product to be well-made and sturdy, making indoor training much more comfortable and natural, often reducing common issues like fatigue and soreness. The setup process was generally straightforward and easy, with many appreciating the quick delivery and excellent customer service provided throughout the purchase and post-purchase stages. However, some people mentioned initial difficulties with balancing or finding the right air pressure for the balls, and a few noted that attaching their trainer was troublesome due to bolt accessibility. Additionally, a small portion of people felt that sprinting out of the saddle did not feel as realistic as in real life, and some found the product to be larger and heavier than expected.

What people talk about most

Product

Consumers find product to be positive, with many expressing high satisfaction and recommending it as a... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of setup... See more

Quality

Customers had positive experiences with quality, consistently praising the products as beautifully crafted,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed of shipping, even for... See more

Customer service

People report positive experiences with customer service, consistently describing it as stellar, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far a great experience. I am 65 and used an indoor trainer for over 25 years. Fatigue, soreness and numbness have always been a challenge on trainers. So far the added movement has helped to red... See more

Company replied

Rated 5 out of 5 stars

Exceptional experience having a home trainer that moves like a bike... standing movements are now natural and seating ones protect my back having pain after sessions. Really impressed by this fabulo... See more

Rated 5 out of 5 stars

The build quality of the Realplate React is excellent, and the setup was fairly straightforward and easy. For me, the difference in comfort during longer rides is remarkable – it feels so much mor... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with my new rocker plate. Quality is excellent, it arrived quickly, and it was so easy to set up; it has transformed riding on the indoor trainer. Riding feels so much more comfor... See more

Company replied


Company details

  1. Indoor Cycling

Written by the company

We are the leading supplier of Turbo training Rocker Plates around the world including the world famous Realplate


Contact info

4.9

Excellent

TrustScore 5 out of 5

577 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Rocker Plate

Shipping of such a large, heavy, awkward item would seem to have hiccups, but it arrived in near perfect condition. Nearly ready out of the box. Simple to setup and use. Works like a charm. I love getting out of the saddle and leaning into turns on the Rouvy app.

16 March 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

We do try to ensure they stay safe on their journey to their forever home Dallin. hope you love it

Rated 5 out of 5 stars

So much better than tennis balls

I used mine for 6 weeks before submitting a review. It was packaged extremely well and arrived quickly in the US after I placed the order. It takes a little bit of time to get use to sprinting but sprinting feels way better once you are use to it. It seems that sustaining power is a little easier because you can get into a rhythm with your cadence and the rebound of the fort/aft motion of the rocker. It's way more immersive and comfortable than the tennis ball solution. My knees feel way better after a ride (pleasantly surprised with this). I'm a heavier rider, but this thing is so well built and sturdy that it should last a really long time. I didn't think this rocker looked very polished/finished from the pictures, but I was wrong and the pictures don't really do this rocker justice. I really wasn't expecting it to be such an improvement over tennis balls.

2 February 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Great to hear its even better than you were hoping for Brock. Always good to hear when this happens. Maybe its more about me having poor pictures on the website :) :)

Rated 5 out of 5 stars

I am very happy with the service I have received

I am very happy with the service I have received. Any questions pre and post sale were answered very quickly. The rocker plate arrived, it was very easy to set up and I have been enjoying it for a couple weeks now. It does take some getting used to, but very happy with my purchase. Thank you.

4 March 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Think you've hit the nail on the head Steve, for some it can take a few rides to get used to but when your "dialled in" there is no going back. Please enjoy and thanks for your review

Rated 5 out of 5 stars

Excellent shipping and the rocker is…

Excellent shipping and the rocker is great. I wasnt abkento put more than 2 hours indoor. This week I did a 3.5hrs ride with no issues. Life saver

6 March 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Great to hear its added that so needed comfort Gerardo. Many thanks for the kind words

Rated 4 out of 5 stars

Excellent comfort

Product arrived super quick
Excellent feeling on the bike, makes riding more comfortable. Sprinting out of the saddle not like real life - same on all rocker plates.
Assembly could be better, but once up great.

3 March 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks for taking time to review Stuart and its great that you like it but please can you message me at some time to let me know how I can improve the "assembly could be better" piece? Many thanks, Steve

Rated 5 out of 5 stars

Excellent product

Excellent product. Shipping was quick to the States, set up is easy. It takes a few rides to get used to the feel and ride. Power is a tad harder at first to maintain compared to just a stationary bike but after a couple of weeks it’s back. Definitely worth the investment.

10 February 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Great to hear it makes such a difference and thank you for taking time to write a review. Take care, Steve

Rated 5 out of 5 stars

Beyond the witching hour

Without fail, the one-hour mark on my bike attached to a Kickr would bring unbearable sit bone discomfort. I would shift position, stand periodically—anything to delay the inevitable—but the pain always returned. “Penny wise, pound foolish” has never been more true than in my long delay buying a TurboRocks.

I suspected a rocker plate was the solution, and TurboRocks clearly had the best design, allowing both lateral and fore-aft movement. But rather than spend the money, I kept trying cheaper fixes—experimenting with different gel pads and other supposed solutions that only made things worse.

As my training load increased, after years of avoiding the inevitable, I finally bit the bullet and bought the TurboRocks.

I expected shipping to take weeks since I live in the US, but it arrived in four days. Setup was a breeze, and the build quality immediately stood out—solid, precise, and clearly built to last. Getting used to it was just as easy. When the witching hour arrived at the one-hour mark, my sit bones were no longer screaming. I finished two hours on the bike and marveled at how instantly the training experience improved.

To anyone hesitating, I can only say: TurboRocks is worth every penny.

16 March 2026
Unprompted review
TurboRocks Limited logo

Reply from TurboRocks Limited

Great review Gerard. Thanks for taking os much time writing this and great to hear your really happy with everything. Hopefully worth it in th eend!. Many thanks, Steve

Rated 5 out of 5 stars

Excellent product

Excellent product. Well made and I can now train for longer than an hour at a time.

25 January 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Glad to hear it allows you to train longer now David. Hope it continues to improve in this area. Many thanks, Steve

Rated 5 out of 5 stars

A must have…..

Easy order, fast shipping. The 4D platform completely changes the stationary bike experience. Highly recommend this product.

7 February 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks Jacques, great to hear its now an integral part of your indoor riding set up. enjoy! Steve

Rated 5 out of 5 stars

Great Product, Exceptional Customer Service

This review is a long time coming. Purchased the Realplate React a few months ago and it’s added a new and enjoyable dimension to my “indoor training “. The plate is well made and will last for sometime. The real story however, is Steve’s phenomenal customer service. He answered my questions before making the purchase and ensured I was happy post-purchase by answering additional questions. Again, thank you Steve for the great product and exceptional service. Cheers!

19 January 2026
Unprompted review
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks Alex, so glad to hear your happy with everything including the servcie. As a cyclist I know how important it is to get these things right. Its not just a business for me its also about trying to get as many like minded people understanding what a difference these things make. All the best, Steve

Rated 5 out of 5 stars

love it

Arrived quickly, they were proactive with set up and quick to answer questions. Love it, feels just like the road, without the crazy drivers.

6 February 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks for the review. Nice to feel safe isnt it? We get the crazy drivers over here as well i'm afraid! Take care, Steve

Rated 5 out of 5 stars

Quick shipping


Quick shipping. Also, when I had presale questions they were very responsive which I appreciated.

6 February 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks for the review and glad to hear you're happy with everything Keith

Rated 5 out of 5 stars

well made product that improves the immersion

The platform brings more joy and immersion into indoor cycling.
Would buy again in a heart beat.
Good packaging, fast shipping.

30 January 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Great to hear that you love it but hopefully you wont need to buy again, not for at least 7-8 years anyway! Take care, Steve

Rated 5 out of 5 stars

Great rocker plate

Great rocker plate really improves the indoor riding experience. Highly recommend

9 January 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks Jonathan, great to hear its made an improvement for you. Steve

Rated 5 out of 5 stars

A most friendly and personal service

A most friendly and personal service, delivered in style. Rockerplate worked as expected and has revolutionised my comfort.

31 January 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Great to hear its made such a difference Mikey and I hope it continues to make indoor riding more enjoyable? All the best, Steve

Rated 5 out of 5 stars

Rocker Plate Purchase to Delivery

Entire experience was great. I reached out using the "contact us" link. I received a prompt response with detailed information. My follow up questions were rapidly answered.
The purchase process was great with notification emails advising me on where my purchase was in the process from order to delivery. Well done!

28 January 2026
TurboRocks Limited logo

Reply from TurboRocks Limited

Thanks for the great review Harold. Super happy everything worked out for you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look