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tunefulhair.com Reviews 

372
•
TrustScore 4.5 out of 5

4.5

Wig Shop
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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting it is soft, full, true to length, and features excellent HD lace that blends seamlessly. People highlight the hair's durability, minimal shedding, and ease of styling, often describing the lace as thin and easy to melt. Reviewers frequently commend the responsive and helpful customer service, alongside fast and reliable shipping that often arrives earlier than expected. However, some customers noted significant issues with order processing and delivery times, experiencing delays and lack of tracking. A few also felt the product quality did not match expectations, describing hair that felt synthetic, shed excessively, or melted with heat. Additionally, some reviewers were not happy with customer service, citing disregarded requests or unhelpful responses.

What people talk about most

Product

Customers had positive experiences with product, often praising the hair's quality, softness, and fullness,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, neat packaging, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

The company has a very good customer care team who reaches out to you and ensures you have been satisfied with your purchase or purchase to be. Quality at the best price I would 10/10 recommend

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more

Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

372 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(372)

317 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Wig in

Me personally I love this company there lace is super good and the hair is 100% human hair and the hair is always true to length

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Tuneful Hair Review



I tried a Tuneful Hair unit after seeing it all over TikTok, and it’s honestly better than I expected for the price. The hair came soft, full from root to tip, and with minimal shedding right out of the package. The lace was thin and melted pretty easily with just a little makeup and spray, so I didn’t spend hours customizing. It holds curls well and the density looks natural.


Overall, if you want a glueless, beginner-friendly wig that looks good without a ton of work, Tuneful Hair is solid value. I’d order again, just in a longer length next time.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

its scap font order here

1 April 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear, we're sorry we didn't meet your satisfaction. We're always happy to assist you. This is our email : support@tunefulhair.com. Please feel free to contact us with any questions.

Rated 5 out of 5 stars

I ordered 2 of the same exact wigs

I ordered 2 of the same exact wigs, one for my daughter and for me. Only one arrived and I didn’t know at first then when my daughter installed her wig ( AND I LOVED IT BY THE WAY ) I said where is mine, she said only one came. I’m like heck no. I emailed them they responded within hours and made it more than right. I told them
I only want the wig I don’t need anything extra. This is because the freaking wig IS THAT CUTE. And customer service is how all companies should be. I can’t wait is all I can say!!!!!!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a wig on 3/31/26 and l never…

I ordered a wig on 3/31/26 and l never received a tracking number, I sent an email and they told me it will take 4-7days to make. It should have already been shipped out. They are so unprofessional and don’t even respond back right away. I have a hair appointment that I’m going to have to cancel.

7 April 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi,friend. We are so sorry for this shipping delay. Over 80% of our orders can be shipped out within 24 hours after check out. There are some customization wigs that take 3-5 working days to process. We are truly sorry for this inconvience.I didn't find your order by your user name,would you mind send me an email to support@tunefulhair.com ?I will help you out ASAP.

Rated 5 out of 5 stars

Amazing

Amazing! highly recommend. true to length and very full

7 April 2026
Unprompted review

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