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tunefulhair.com Reviews 

371
•
TrustScore 4.5 out of 5

4.5

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, describing it as soft, full, and natural-looking, often noting its longevity and minimal shedding. Many people appreciate the HD and thin lace, which blends easily and simplifies installation. The customer service team is frequently highlighted for being responsive, helpful, and providing excellent communication. However, some customers experienced significant delays with shipping and did not receive tracking information promptly. A few other people also felt that the product quality was not as advertised, with some receiving hair that felt synthetic or melted with heat, contrary to expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the hair's quality, softness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, full, true... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more

Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

371 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(371)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tuneful Hair is AMAZING

Tuneful Hair is AMAZING! The quality of the hair is top-tier. Very soft, full, and long-lasting with minimal shedding. It blends perfectly and holds style beautifully whether I wear it straight or curled.

Fast Shipping, neat packaging made my experience wonderful.

If you’re looking for high-quality hair that looks natural and feels luxurious, I highly recommend Tuneful Hair. I’ll definitely be ordering again!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Love this hair!

Love this hair! 10/10 would ALWAYS recommend! It’s long, thick, and doesn’t shed! Lace is thin and blends easily! The quality of this wig is great!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

20 inch 613 13x6

i got a 20 inch 613 13x6 and it came perfectly, the quality of the hair was okay after dying it , it shedded a little but still was good quality

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Purchased human hair and received mixed…

Purchased human hair and received mixed blend of synthetic and human hair so I reached out and was advised to return with labels by 3/11/2026 which I did on 3/8/2026 with documentation and was refunded by Apple due to no response from merchant and now Apple is requesting funds back when I don’t have the product . So no product and paying for item twice is crazy don’t order from them taking money.

5 February 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Dear customer,
We are really sorry to hear you are not satisfied with the wig.
All of our wigs are made of 100% real human hair with strict quality inspection before shipping.
Different lighting, shooting angle and wearing method may make the hair look different. We always stand behind our product quality.
If you have any concerns or problems, please leave us a message via our official email: support@tunefulhair.com, we will try our best to solve your issue and give you a satisfactory solution. We sincerely hope to get your understanding.

Rated 5 out of 5 stars

I purchased a chocolate brown wig from…

I purchased a chocolate brown wig from them and it’s the best wig I’ve ever purchased. The lace was easy to melt, the hair doesn’t tangle easily, little to no sheeting. It’s true to length and is still in good condition after deep diving and still hasn’t shed much. The hair is so full and is of great quality, really soft and easy to style and wear.

22 April 2026
Unprompted review

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