I don't recommend. I've ordered 2 tree roses and one magnolia. The roses looked as if they were waiting to die, full of diseases and fleas, and the magnolia broke during transport. I returned the plan... See more
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After order i have been called by their staff in order to accept it. Also, they offered me knowledge and support for my trees who are dying and trying to revive them.
I ordered from Tuia.eu. It took 18 days to get the order from Romania to Hungary. The plants was in shipping for 5 days which is lot but inside it was wet. Poor customer service respond time.
Good communication with the team, the plant looks very well and the instructions were clearley. For sure I will come back for another plants.
Company details
Written by the company
Garden Center
Contact info
Bulevardul Independenței, 430069, Baia Mare, Romania
- 0756 926 700
- contact@tuia.ro
- tuia.ro
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People also looked at
Great
Good communication with the team, the plant looks very well and the instructions were clearley.
For sure I will come back for another plants.
Super încântat .
Great experience
Fast, professional and the tuia was the best quality
I worder 10 pcs of Tuia Smaragd 140-160 cm, and in less than 24 hours I received the order. My Tuia was so beautiful and all 10 where 160 cm. Thank you for your service and I will order more products from Tuia.ro. I what to say thank you to the driver. So nice gentlemen and professional.
Just in case if you read my review and you are not decided yet to buy from this site than is your lost.
Thank you Tuia.Ro team. You are the best.
Very fast and profesional! Everything was OK!
I placed the order and it arrived the next day. I didn't expect it to come so quickly! The seller contacted me to ask for details. Everything was OK!
Super super super 🙏👍
Maxim respect!
Excelent products
Involved staff for excelent products. Quick delivery. I hope to enjoy your green plants for a long time. Thank you!
The are very careful with the customer.
Delighted
I recommend this store! The package arrived very well and quickly, the pins look good!
Promptiness and efficiency.
Promptiness and efficiency.
Safely packed products, arrived at destination in good condition
Very nice experience!
I received what it was ordered
I received what it was ordered. The plants are looking very well. Let`s see if they will resist.

Reply from Tuia.ro
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