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Electronics Store
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Company details

  1. Electronics Store

Written by the company

Ecommerce de tecnología. 👉🏼Envíos en 24/48h. Pago financiado. Proyecto del Grupo Telefónica.

Contact info

  • Ronda de la Comunicación s/n, Distrito C, Edificio Sur 3, 2ª planta, 28050, Madrid, Spain

  • hola@tu.com
  • tu.com

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Customer Service does not care

Placed an order was on 4th May 2024, earliest collection date advised was 7th May.

Received ready to collect e-mail on 15th May with latest collection date 17th May - just under 72 hrs. (we were away)

Chatted with representative via Argos chat who tried his best, however was unable to extend collection date, however encouraged us to raise a complaint,

Did so on 15th May customer.enquiries(at)sainsburys.co.uk, no reponse ..should we be surprised??? Called the nbr for TU Customer Service on 22nd May, were told that this is not what should be expected, requested e-mail to be sent to tucustomerteam(at)sainsburys.co.uk - alas not even an acknowledgement that the e-mail was received ...God forbid a reponse ...they DO NOT CARE

15 May 2024
Unprompted review
Show reviews in all languages. (53 reviews)

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