LUXlife Magazine Reviews 9

TrustScore 3.5 out of 5

3.5

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Company details

  1. Publisher
  2. Media and Marketing Agency
  3. Media Company

Written by the company

Recognising premium brands across the globe since 2015 and offering you a glimpse into the world of the glamorous! LUXlife Magazine is a premium lifestyle publication providing daily exclusive luxury content. Additionally, we offer luxury companies the ideal media platform to present their company to our high-net-worth readership.


Contact info

3.5

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Columbia Beach Resort

Working with LuxLife Magazine has been an outstanding experience, defined by professionalism, efficiency, and a genuine appreciation for excellence within the hospitality industry. Their team demonstrates a high level of expertise and dedication, ensuring a smooth and rewarding collaboration from start to finish.
Columbia Beach Resort is truly honoured to be recognized with the award for Best Resort Dining Experience 2026 at the Lux Awards. This distinction reflects the resort’s ongoing commitment to delivering exceptional culinary experiences, where quality, creativity, and impeccable service are at the forefront.
We are especially grateful for the strong collaboration and professionalism shown throughout the process. This recognition not only celebrates the hard work and passion of our team but also reinforces our dedication to maintaining the highest standards in luxury hospitality.

2 April 2026
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Columbia Beach Resort,

Thank you for your review, we’re truly delighted to hear about your experience working with LUXlife.

It’s great to hear that the collaboration felt both professional and rewarding, and we greatly appreciate your kind words about our team.

Congratulations once again, a very well-deserved achievement.

Kind regards,
LUXlife

Rated 5 out of 5 stars

A great team of professionals

A great team of very professional people to deal with. No AI comms, real people which makes such a difference in this world of tech!!

31 March 2026
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Wayne,

Thank you so much for your kind words, we’re delighted to hear you had such a positive experience with our team!

It’s great to hear that our personal approach stood out to you. We pride ourselves on delivering a genuine, people focused experience, so your feedback really means a lot.

Kind regards,
LUXlife

Rated 1 out of 5 stars

Random spammy emails from them

I'm currently part of a walking group that's based in Berkshire, and we got a random email saying that we'd been nominated for the travel and leisure award for the 10th anniversary. At first, it looked legit, but the more I red into it, the more I realised how fishy the whole email and website looked. I mentioned it to the committee I'm on, and they all agreed that it was some sort of spam.

If you receive one of their emails, please do ignore them, as from my own research, they'll just scam you out of a good amount of money. How these people can get away with this sort of thing is beyond me.

17 November 2025
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Michael,

Thank you for your review, we understand your hesitation though I wanted to highlight we are not a scam and have many clients who have worked and continue to work with us.

LUXlife is a bi-monthly digital publication, we publish relevant news stories and articles alongside on our website and offer advertising opportunities in our magazine, as well as host a variety of different award programs. Our award programs gather nominations through our online web forms, as well as our internal research team who put forward individuals, businesses, or groups we feel deserve recognition for their dedication and hard work. We ask individuals to accept their nomination to progress to the next stage to confirm they would like to progress, though we are always happy to answer any questions as well as highlight to the recipient why they have been nominated.

You have mentioned that we scam individuals out of money, though all our awards are free to enter and win which is highlighted typically within our communications. While it is true we offer winners optional paid opportunities to advertise with us, these are completely optional and have no impact on an individual’s chance to win and are only offered after winning. To support all our winners, we also offer a completely free package alongside our paid options, this includes access to the press release for you to utilise, as well as an SEO optimised winners listing you are able to customise to support promoting your win.

As mentioned we have a number of positive experiences with our clients and we have a number of reviews available on our website you can find : https://lux-life.digital/ (the testimonial section is just below the latest article section.)

If you would like to discuss anything further, please feel free to contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

Rated 1 out of 5 stars

A no-no

They keep pestering us with emails about our insignificant website being nominated for some award or other. It's so unlikely it's not even flattering.

21 October 2025
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Sarah,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. We understand you may feel the award is insignificant to your organisation though we look to highlight all organisations in our awards no matter what the size and believe even the smallest of businesses deserve recognition. You are always welcome to ask us at the time why you were nominated and our team would be able to provide you with an explanation. If you would like to opt out of any further communications from us, we include an opt out link in all our emails you are able to use.

If you would like to discuss anything further, please contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

Rated 5 out of 5 stars

I've had the pleasure of engaging with…

I've had the pleasure of engaging with LuxLife with Himalayan-Eyewear and am genuinely impressed by their dedication and hard work. It's clear that this team puts their heart into crafting a product that stands out in quality and purpose.

Their commitment to excellence is evident in every detail. While I haven't experienced the full scope of their services yet, I firmly believe in their potential and the value they bring to their customers.

LuxLife strikes me as a company that's not just delivering a product but creating something meaningful. Keep up the great work!

#HighlyRecommended

6 December 2024
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Dirk,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. Thank you for your kind words, it was a pleasure to work with you also!

Kind regards,
LUXlife

Rated 1 out of 5 stars

NOT GIVING ME REASON TO TRUST THEIR JUDGEMENTS

This company has nominated Living Simply House for one of their awards in the House & Garden category. I have lost £162 to Living Simply House, who, after 2 months have failed to deliver my order or reply to emails, or answer their various phone numbers. The reviews on Trust Pilot are shocking. HOW can Lux-Life nominate such a company - have they failed to carry out due diligence prior to putting them forward for an award? Or - has Living Simply House paid to be nominated? Lux Life are also non contactable.

16 October 2024
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Mrs Wakeman,

We have recently claimed this Trustpilot page and have become aware of the below review and wanted to respond. We are sorry you have had such a negative experience with one of our awardees. We have an internal research team who consider a variety of different public sources evaluating the prior 12 months to award an individual. While we understand a business can have mixed reviews hence utilising multiple sources I have raised this awardee internally for review. I also wanted to highlight that there is no payment to be nominated in any of our awards, all our awards are free to enter and win, we do offer paid marketing packages to support awardees though these are only available after winning and no payment or interest is required prior. If you would like to discuss anything further, please contact us on: customer-services@aiglobalmedialtd.com

Kind regards,
LUXlife

Rated 4 out of 5 stars

Friendly service

1 February 2024
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Thank you for your review.

Kind regards,
LUXlife

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Fake awards

They are trying to make you buy their "physical award", given to you for no reason, saying that you can exhibit it on your desk or something, but, you will also be shown as a winner on their website digitally.
One year later, nothing happened. The website is not updated, the winners are not showing anywhere.
They are just hoping that you will buy that "physical award" which is worth ~500e.

18 February 2022
Unprompted review
LUXlife Magazine logo

Reply from LUXlife Magazine

Hi Teodor,

Hope you are well, we have recently claimed this Trustpilot page hence our delayed response to your review.

I can see that we were in contact with you in October 2021 as you were nominated in the Global Excellence Awards. Though as per our process we require confirmation of how you would like to proceed after being notified, with no further communication from yourself this didn’t proceed, though we did attempt to reach out multiple times.

As you mentioned we do offer additional paid marketing materials such as trophies, though these are optional and in no way impact your chances of winning. To support all our winners, we also offer all our winners a free complimentary package which includes an online winner listing and access to the press release.

We would be more than happy to include you within the winners list which is already available on our website if could email us on, customer-services@aiglobalmedialtd.com to confirm this.

Kind regards,
LUXlife

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