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Verkoop van mobiele telefoons en tablets, onderdelen voor telefoons en tablets en accessoires
Kleine Drift 17, 1221 JW, Hilversum, Netherlands
4.4
194 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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delivery arrived earlier then expected and in good conditions and I appreciated that i had to sign to get it. quality price TOP!! I would have liked another color but they were out of stock. overall a very good experience! I Would definitely buy again from them! Thanks
They robbed me, on their website its priced 25 euros for a lcd screen for a samsung A05S(only after I checked their website) but when I visited the shop...I was charged 55 euros for a not original one.
And I assembled it myself.
At the shop, the employee asked me for 85 euros in case I wanted them to do the job for me.
I paid by card, so I have proof of my statement.
Don't recomend this shop.
Reply from T&T Telecom BV
Thank you for your feedback and for sharing your experience with us. We’re sorry for any misunderstanding regarding the pricing. Please note that the prices in our physical shops are different from those listed on our online store. If you wish to take advantage of the online pricing, the order needs to be placed directly through our website. This applies to all products—for example, screen protectors are €8 online but €15 in-store, due to the different costs involved in running a physical location.
We also want to clarify that the display you purchased in-store is an original service pack, identical to the product available online.
We completely understand your concern and are sorry if this was not made clear at the time of your visit. Of course, the choice to purchase or not was yours, and you always have the option to order online at the lower price.
We value your feedback and will work on communicating this distinction more clearly in the future.
Best regards,
The batteries of the 2 phones won't last more than 12 hourse with few calls and smooth usage. Which really disappointing me.
Reply from T&T Telecom BV
We’re really sorry to hear about your experience with the battery life of the phones. As per our email correspondence, we’ve already sent you the return labels so that we can resolve this issue. We’ll also be reviewing this internally with our quality check team to understand what might be causing the problem. As soon as we receive the return packages, we will process the refund, and the amount will be submitted to your bank account.
Your feedback is important to us, and we appreciate your patience while we work to address this.
Thank you for bringing this to our attention.
Reply from T&T Telecom BV
We zijn blij dat u tevreden bent met uw aankoop en onze service. Uw feedback motiveert ons om onze klanten altijd de beste ervaring te bieden. Mocht u in de toekomst vragen hebben, staan we graag voor u klaar!
Met vriendelijke groet,
T&T Telecomshop Team
Left my iPhone 13 mini in my pocket while swimming. After a few seconds I noticed and quickly took it out figuring no harm was done as the phone has an IP68 rating. The next day however the display gave up. Went by Apple. They simply said they couldn't and wouldn't fix it due to water damage. I was in panic as all my photos where in there without any backups. I then went to this shop. They opened the device up, gave it a thorough cleanup, replaced the screen and the phone came back to life. Not to mention all for a reasonable price. I have been using it for some days now without issues. A well deserved 5 stars.
Reply from T&T Telecom BV
Thank you for sharing your experience with us! We're thrilled to hear that we could help bring your iPhone 13 mini back to life and recover your precious photos. Our team strives to provide thorough, efficient, and affordable repair services, and we're glad to know that you are satisfied with the results. Your kind words and 5-star rating mean a lot to us. Should you need any further assistance in the future, please don't hesitate to reach out. Enjoy your revitalized phone!
Best regards,
T&T Telecom Team
Reply from T&T Telecom BV
Hartelijk dank voor uw 5 sterren review.
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