Tile & Carpet Town Carpet One Reviews 

87
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So we had our rugs installed from Tile Town a year ago, and I wanted to share that they still look amazing. One young dog and two cats in our home in the country and these carpets still look great!

Rated 5 out of 5 stars

Mike and Jacob just installed our carpet! They had to remove the old dust ridden carpet. They vacuumed the floor with a hepa filter vacuum; used an antibacterial cleaning solution on the floor; laid t... See more

Rated 5 out of 5 stars

Tom in Bayberry store worked patiently with my finicky wife to help select the flooring and Kevin from Erie blvd store helped in selection of tile backsplash. The installers were magnificient at thei... See more

Company replied

Rated 5 out of 5 stars

Purchased carpeting on Jan 4; install and haul away finished up today. Great experience with Zach S. on carpet selection, large living room plus runners made from excess. Today’s delivery was on time... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

We are a full service floor covering store servicing Central NY. We have 4 locations and have been in business for over 50 years. Please see us for: Carpet, Ceramic, Linoleum, LVT, Hardwood, Laminate, Area Rugs & Window Treatments. We also have a carpet cleaning division. Residential, Commercial, New Homes, Apartments


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(87)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I have been a customer of this store for close to 20 years and have always found their customer service, selection and product knowledge to be outstanding. Recently I had my first warranty issue with a product and they completely stood behind me. Very happy with Laurie and Joe!

11 May 2016
Unprompted review
Rated 5 out of 5 stars

Living room carpet.

I was very impressed. From the selection, to the salesman, to the installation crew.

2 May 2016
Unprompted review
Tile & Carpet Town Carpet One logo

Reply from Tile & Carpet Town Carpet One

We appreciate the great feedback, Jack! Thanks for shopping with us.

Rated 5 out of 5 stars

Great service every step of the way!

From the initial showroom visit right through the installation they made us feel our business was important. Everyone we dealt with, the sales people, the person who measured our kitchen and the installers were great. We highly recommend them!

21 April 2016
Unprompted review
Rated 5 out of 5 stars

Lauri our sales rep and installers

Lauri our sales rep make sure I was really happy with my choice . Spend a lot of time with us to make sure I was ok with the texture and color. Took 2 weeks
for the carpet came in and have 2 very nice installers do the work. We have a cat that loves to sneak out doors and the men make sure she was in every
time they went out. Great job, great looking carpet and have already recommended this company to several friends.

16 March 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look