Ts Studios Reviews 

361
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being extremely helpful, friendly, and well-informed during initial phone consultations, making interactions pleasant. People note that the team makes them feel completely comfortable and thoroughly explains the entire modeling process from start to finish. However, some customers also noted unexpected costs and felt strongly pressured into purchasing expensive photo packages. Reviewers mentioned feeling rushed to sign contracts during their visits and dealing with aggressive sales tactics after their photo shoots. Others expressed disappointment with poor communication and felt misled regarding the actual value and outcome of the services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the friendly and... See more

Service

Reviewers highlight ambiguous aspects of service, with some consumers reporting a high-pressure sales... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent etiquette and comprehensive... See more

User experience

Reviewers mention positive feedback about user experience, expressing great satisfaction with the easy... See more

Price

Users describe negative interactions with price, highlighting aggressive pressure to purchase expensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to the great gentleman Paolo Garcia and he gave some perfect advice about modelling agencies and which ones to further my amazing modelling career with as an aspiring male model. I canno... See more

Company replied

Rated 5 out of 5 stars

I’m really excited to take the step toward a completely new experience in my life. It’s definitely outside my comfort zone, so it feels a little scary, but I already feel welcomed and supported by Pau... See more

Rated 5 out of 5 stars

Dealt with Paulo who was very helpful and well informed in answering all my questions and helping me pick the best portfolio to meet my requirements. Enjoyed my time at Ts studio and was made to fe... See more

Company replied

Rated 5 out of 5 stars

Impeccable service throughout! Paulo was very knowledgeable in helping me pick the best portfolio to best suit my needs. Was a little nervous at first but was made to feel comfortable and at easy from... See more


Company details

  1. Photography Studio

Written by the company

TS Studios is an award-winning photographic studio with locations in London, Camden and Manchester,. We know that entering the modelling and entertainment industry can be tough, and we’re here to make it easier for aspiring models. Our team is composed of accredited professionals with extensive experience in the fashion and modelling industry. They bring a wealth of knowledge and expertise, having worked with top brands and renowned figures. This experience allows us to provide you with the highest standard of support and guidance. At TS Studios, we are committed to helping you create an impressive and versatile portfolio that meets industry standards. Our photographers, stylists, and makeup artists work together to ensure you look your best, while our career advisors offer invaluable insights to help you navigate the industry. We provide comprehensive portfolio services, including Z Cards and eFolios, to help you stand out at networking events and auditions.


Contact info

4.1

Great

TrustScore 4 out of 5

361 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(361)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m posting an honest review in hopes…

I’m posting an honest review in hopes to save a few people the time stress and money of using this studio. I took my 7 year old a few months ago I’m completely new to all this so wasn’t sure how anything worked I just assumed by getting a portfolio my son would easily get work. I paid £700 for a portfolio which is cheap compared to what some people have paid. On the day the shoot is nice to be fair they make you feel like a model telling you oh you will do well but it’s proving quite hard to find work now without spending more money. They make it very clear they aren’t an agency but that they will help you gain work. I tried a few different agencies off my own research and none would Accept my son’s portfolio. If you want modelling work you are better going to an agency and paying them for a portfolio because they are going to get you work with their portfolio. I received an email from ts studios with a list of agencies my son could use. After speaking with them all it’s come to my attention il need to spend minimum another £200 to sign on with them. If I had just had more knowledge on the situation I would have gone to an agency at first and spent £300 for them to take pictures and sign him up. I’m just posting awareness as this has caused a lot of heart ache and I don’t want anybody else in a similar situation to endure this.

25 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

We encourage all clients to remain respectful and professional, even when things don’t go as expected.

Thank you for sharing your feedback. While we understand your frustration, it’s important to approach these matters with clarity and fairness, especially when making public claims that could seriously impact the reputation of others.

We’d like to clarify a few important points:

You were satisfied with the images at the time of purchase. We take great pride in the standard of our work, and the overwhelming majority of our clients are happy with the quality of the photography they receive. Complaints about the professionalism or presentation of the portfolio are extremely rare.

The portfolio provided is industry-standard and suitable for use across various casting platforms and agencies — not just those listed in our recommendations. If certain agencies declined to accept it, we would appreciate specific context so we can review and support you further.

We are fully transparent in stating that we are not an agency and do not offer or guarantee work. Our service is focused on giving aspiring talent the professional tools — including high-quality images and guidance — to pursue opportunities independently.

While your intentions may be to warn others, making exaggerated or misleading claims may unintentionally harm those who are genuinely trying to make use of their portfolio. It also misrepresents the service you received and undermines the positive experiences of many others who were able to use their materials productively.

We strongly encourage you to reach out to our customer service team directly so we can help address your concerns constructively and professionally.

Let’s focus on solutions and respectful dialogue to ensure every client receives the best support possible.

Rated 5 out of 5 stars

My experience was really good

My experience was really good. The photographer made it very simple as I had a lack of experience. Overall it was very fun and professional.

29 June 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for sharing your experience! We're so pleased to hear that you found the process simple and enjoyable, even without prior experience. Our team aims to make every session fun, supportive, and professional — wishing you all the best on your journey ahead!

Rated 5 out of 5 stars

Everyone here’s so nice and…

Everyone here’s so nice and professional, I had very good couple of hours

27 June 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad you had a great time with us and found the team professional and friendly. It means a lot to know you enjoyed your time at the studio — wishing you all the best moving forward!

Rated 1 out of 5 stars

This is a photography studio offering…

This is a photography studio offering services to create a portfolio at extortionate prices. They are not a modelling/casting agency. The photography was lovely. The senior consultants intentions were only to less the packages making it very uncomfortable and difficult to buy even one photo. Makeup was lovely and the service provided was nice: we were told there was too much paperwork Involved if we wanted to purchase even one photo.

Misleading. Please be cautious.

21 June 2025
Unprompted review
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Reply from Ts Studios

Thank you for your feedback. We are pleased to hear that you were happy with the photography, makeup, and overall service on the day.

We always aim to be fully transparent about our services — we are not an agency, and we make this clear prior to booking. Clients are welcome to purchase as many or as few images as they wish, and there is no obligation to buy packages. We’re sorry if there was any misunderstanding, and we would be happy to discuss this with you further.

Rated 5 out of 5 stars

I took my 5 year old sister and had an…

I took my 5 year old sister and had an amazing experience. All the staff were incredibly friendly, welcoming, and accommodating. Hair and makeup was amazing - my sister had a wonderful experience. Highly recommend !

22 June 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you so much for your lovely review! We're delighted to hear that both you and your sister had such a positive experience with us. Our team always strives to create a warm, welcoming, and fun environment, especially for younger clients, so it’s wonderful to know she enjoyed her time in the studio. We truly appreciate your recommendation and wish you both all the best for the future!

Rated 5 out of 5 stars

I absolutely loved this photoshoot

I absolutely loved this photoshoot! The atmosphere was fantastic : relaxed, creative, and full of positive energy. The team was incredibly friendly and professional, which made the whole experience even more enjoyable. I'm very pleased with the results and would definitely recommend it to everyone!

15 June 2025
Unprompted review
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Reply from Ts Studios

Thank you for your wonderful feedback! We're so pleased you enjoyed the experience and atmosphere. Wishing you all the best for the future!

Rated 5 out of 5 stars

Overall Good experience

Had a wonderful experience with the entire team. The makeup artist was warm and attentive, tailoring the look to suit my preferences. The photographer offered helpful direction with poses and wardrobe, and captured some truly beautiful shots. Would be happy to work with them again in the future.

9 June 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your lovely feedback! We're thrilled to hear you had a great experience with the team and that you felt supported and well taken care of throughout. Wishing you all the best for the future!

Rated 1 out of 5 stars

Scam artists

Experience on the day is good, be warned they will upsell you based on getting contracts with agencies and they will not give you that. They took advantage of me then harassed for money despite genuine complaints and a poor service forcing you to go down the legal route. I would advise stay away if you’re new to the industry, they also tried to remove my review based on ‘defamation’ and others seem to be having similar experiences

3 January 2025
Unprompted review
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Reply from Ts Studios

Thank you for sharing your feedback, Ryan. We would really like the opportunity to assist you and address any concerns you have. Please contact our customer support team through the official channels so we can better understand your experience and work towards a resolution. We take all feedback seriously and encourage open, respectful communication.

Rated 5 out of 5 stars

Awesome experience

They are very professional and welcoming. I really enjoyed the experience!

2 June 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you so much for your kind words! We're really pleased to hear you enjoyed the experience and felt welcomed by the team. Wishing you all the best on your journey!







Rated 1 out of 5 stars

Absolutely d8sgusted

Absolutely d8sgusted. My daughter had £50 scammed out of here. The studio was shut, with no hair, make up or photographers present. She is so upset to have been promised so much, yet not received a service. A COMPLETE SCAM

1 June 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

We’ve checked with our bookings manager and found no record of this appointment. You may be confusing us with another company. TS-Studios maintains high standards and always delivers on confirmed bookings. Please contact customer service to clarify.

Rated 5 out of 5 stars

Very friendly team

Very friendly team, excellent quality photoshoot.

28 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your lovely feedback! We're so glad you enjoyed the experience and were happy with the team and photoshoot. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Amazing expericne

Amazing expericne, they all took care of me in the studio
Will 100% recommend

25 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for the kind words! We're so pleased to hear you had an amazing experience and felt well looked after in the studio. Your recommendation means a lot to us! 🌟

Rated 5 out of 5 stars

Everyone was really supportive and…

Everyone was really supportive and lovely. such a great vibe and atmosphere!

21 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you so much! We're glad you enjoyed the positive vibe and found the team supportive and lovely. It means a lot to hear you had a great experience! 😊

Rated 5 out of 5 stars

Bravo!

Everyone is very welcoming and very accommodating to my needs. As someone not familiar with poses, or posing in general, for a photoshoot I was prompted concise. It helped me feel confident and comfortable.

21 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We're so pleased to hear you felt welcomed and supported throughout your experience. Our team always aims to guide clients clearly and make them feel confident in front of the camera — we're glad that came across. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! First photoshoot and I was super nervous but I was put at ease the moment I walked into the door. Everyone was so lovely! Definitely recommend

14 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you so much for your kind words! We're thrilled to hear that your first photoshoot was such a positive experience and that the team helped you feel at ease right away. Wishing you all the best on your journey — and thank you again for the lovely recommendation!

Rated 4 out of 5 stars

Amazing photos shoot

I had a great day. Very funny and professional people.
The headdresser is so polite and very good professional,she knows exactly what she’s doing!!!

11 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for the lovely feedback! We're so pleased to hear you had a great day and that you felt in good hands with our team—especially our hair stylist. We’ll be sure to pass on your kind words!

Rated 4 out of 5 stars

The staff were awesome

The staff were awesome. I had a nice welcome from Diego, Anna transformed me to a pretty queen with the makeup and Matt made me feel so relaxed doing my shoot. Will want to work with them in future if any opportunity. Thank you guys

10 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you so much for the kind words! We're thrilled you had such a positive experience with Diego, Anna, and Matt — we'll be sure to pass on your lovely feedback. Wishing you all the best moving forward, and we hope to see you again if the opportunity arises!

Rated 5 out of 5 stars

Great place 🫶🏻

I went in so nervous, but once I got in everything was amazing! The make up artists and hair stylists, the receptionist, the photographers and the manager were all absolutely lovely, couldn’t thank them enough for being so nice 🫶🏻 such an amazing experience, hopefully great things come from it 🥰

5 May 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for such kind words! We're thrilled to hear that your nerves melted away and you had an amazing time with the whole team. Wishing you all the best on your journey — we're rooting for you! 🫶🏻✨

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