HealRay 

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Rated 4 out of 5 stars

I have used other RLT devices for a few years now and recently added HealRay to my routine to specifically target dental health. I know the benefits of RLT and not surprised that the sensitivity in my... See more

Company replied

Rated 5 out of 5 stars

I have erosive oral lichen planus. Needless to say, my gums are a mess at times. In addition, a biopsy was done for the OLP diagnosis on tooth 21. When the gum is removed for a biopsy, it leaves a lot... See more

Rated 1 out of 5 stars

I previously complained about my shipment going all in on the product: the device, gel, toothpaste, even the consultation. Now that I got everything, used the device regularly, and changed parts of m... See more

Company replied

Rated 1 out of 5 stars

I have just purchased this for $139.97 Australian dollars, next minute I am being charged $170.23 Australian dollars (a separate transaction) for a six pack of gel, I have immediately phoned Paypal an... See more

Company replied

Company details

  1. Dental Supply Store

Written by the company

Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upon purchasing the Healray product...

Upon purchasing the Healray product, I was very skeptical that this unit would bring me reilef in the area that I was having an issue with in my mouth/gums.

I'm a Chiropractor, and have studied the healing benefits of Red Light therapy, when administered to the body.

I thought I'd give Healray a try, even though I was slightly on the fence as to it's affectiveness, and much to my surprise, it has helped me tremendously.

The inflammation in the gum area has reduced dramatically, thus reducing my pain/discomfort. I am so impressed with Healray, and I am now touting it to my patients as well, who have dental issues.

On a seperate note, Healray has such an excellent customer service staff, that has made it a pleasure to do any kind of correspondance. I thank Jusamine for that, although I may be spelling her name incorrectly.

I highly recommend this product and this company, and I almost forgot to say that I had purchased a similar unit on Amazon (no knock on Amazon or the company that I bought from), prior to Healray, and the unit was very inconvenient, in that I had to be right by the wall socket to use this unit.

Healray has designed their product in such a way as to make it so convenient to walk around with if necessary to do so.

I know it's only a 5 mins treatment, but it's annoying to have to be attached to a cord, and stand by the socket.

Thank You Healray,
Dr Dean

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Give HealRay a try - your gums will thank you!

I have erosive oral lichen planus. Needless to say, my gums are a mess at times. In addition, a biopsy was done for the OLP diagnosis on tooth 21. When the gum is removed for a biopsy, it leaves a lot of the tooth exposed. I was considering a graft. Fast forward to using the HealRay device for almost 2 months, along with their toothbrush and the gel, I am happy to report the gum at tooth 21 looks so much better that I do not need a graft. Even my dentist was impressed. I do use the device longer than 5 minutes a day - you can look at the FAQ to see that it is ok to use up to 15 min a day - and will continue to do so! With OLP if I eat something I shouldn't, of course my gums will get inflamed, so I will continue to do my best to avoid foods and drinks that will exasperate my condition. That said, it is really nice to have this tool available as I see marked improvement! The toothbrush is beyond awesome also!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

This device is

This device is, to date, the one that has saved the health of my gums, after multiple graft attempts that never took; easy to use and not very restrictive, this device should be in the medicine cabinet of all people suffering from gingival recession.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is a miracle worker for me and the…

This is a miracle worker for me and the costumer service is also extraordinary!!
I was diagnosed by my dentist to have receding gums so badly at my 59 years of age that they needed to do a procedure which I knew was very painful and probably not a solution any way so I was devastated.
I saw a healray add on Facebook and decided to give it a try last year in October; I was not going to go under any knife before Christmas anyway and thought last resort would not hurt if it doesn’t work at least I tried.
By December I noticed great improvement but we all love ourselves more than we can imagine and I thought I better go ask the dentist if it’s just me or this is magic
Well the dentist said to keep it up cause it was working and maybe by January we could cancel my scheduled procedure.
Then unfortunately my decide broke down out of the blue, one day it simply quit charging and I paniced so I inediately co texted costumer service and they sent me a new device right away no questions asked not wanting me to return the faulty device first.
Well that was great but I never received it !!! I got the tracking number and all but it simply got lost before it reached me so I contacted costumer service again and told them what had happened and how freaked out I was cause time was ticking away and I had to be constant with my treatment to avoid a bad procedure I had coming !
They were ever so gracious to basically overnight ANOTHER device !!! Which did get here and I was able to finally avoid the dreaded knife to my gums !
I tell you I am their ever so captive costumer and will always continue to use my device with the gel and the toothpaste I will be their ambassador if I am asked to !!!

27 May 2026
Unprompted review
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Reply from HealRay

Hi Monica, thank you so much for sharing your experience 💙 We’re truly happy to hear that HealRay has helped improve your gum health and even helped you avoid the procedure you were worried about.

We also appreciate your kind words about our customer support team. Your trust, patience, and continued support mean so much to us, and we’re honored to be part of your oral care journey.

Rated 5 out of 5 stars

My device stopped working and i…

My device stopped working and i contacted the company. They were very prompt in sending a new one out. It just takes about 3 weeks to get to Australia. Good service.

20 April 2026
Unprompted review
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Reply from HealRay

Hi Michele! Thank you so much for your feedback 😊 We’re glad to hear our team was able to assist you promptly with a replacement.

We appreciate your patience with the delivery time to Australia, and we’re happy the experience has still been a positive one.

Rated 4 out of 5 stars

Added Oral RLT Therapy Device

I have used other RLT devices for a few years now and recently added HealRay to my routine to specifically target dental health. I know the benefits of RLT and not surprised that the sensitivity in my gums and teeth improved. Also, the design of the soft toothbrush provided is gentle and effective on my teeth and gums. Recommend this device and the general benefits of RLT.

13 May 2026
Unprompted review
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Reply from HealRay

Hi Michale, thank you for your feedback 😊 We’re glad to hear you’ve noticed improved gum and tooth sensitivity and that the soft toothbrush works well for you.

We truly appreciate your recommendation and support

Rated 5 out of 5 stars

Awesome company

Awesome company, great product , my bleeding reduced in the first week like 70%, very happy with it, had a problem with my unit, they send me a replacement, no questions!!! Love it!!

11 May 2026
Unprompted review
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Reply from HealRay

Hi Radames, Thank you so much for sharing this.

We’re really happy to hear you noticed a big improvement so quickly and that your bleeding has reduced that’s amazing progress. Sorry you had an issue with your unit, but we’re glad we could get a replacement to you right away.

Rated 5 out of 5 stars

What fabulous customer service

What fabulous customer service! My Healray quit charging and a replacement was sent out within 5 days!
Love the Healray- my gums look fabulous and it even whitened my teeth.

1 May 2026
Unprompted review
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Reply from HealRay

Hi Adele! We’re really glad we could get a replacement to you quickly. It’s great to hear you’re happy with your Healray and even better that you’re seeing improvements with your gums and smile.

Really appreciate you taking the time to share this!

Rated 5 out of 5 stars

Impressed!

I purchased 2 units in January, for my husband and myself. Recently one stopped charging. I contacted the company and they immediately dispatched a new unit, no questions asked. Very impressed! Also, my dentist commented that my "pockets" are significantly improved from my last checkup 4 months ago. Even more impressed!

5 May 2026
Unprompted review
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Reply from HealRay

Hi Roseanna, Thank you so much for your feedback!

We’re glad our support team could assist you quickly and that you’re happy with the service. It’s even better to hear about the improvement in your gum health that’s exactly what we aim for.

Rated 5 out of 5 stars

I ordered a Healray and had been using…

I ordered a Healray and had been using it for a couple of weeks when it needed charged again. I put it on charge and it didn't charge at all and started flashing red and green. I contacted Healray and they immediately agreed to send me a replacement. I am very excited to continue to use this product as I have receding and thin gums.

1 May 2026
Unprompted review
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Reply from HealRay

Hi Jennifer, Thanks so much for sharing.
We’re really sorry about the charging issue, but glad we could quickly send a replacement for you.

Excited for you to continue your Healray journey, consistent use can really help support healthier gums 😊

Let us know if you ever need anything!

Rated 5 out of 5 stars

Great Results after 4 days!

After just 4 days of using this, the bleeding has stopped and certain teeth are already feeling stronger! I am very pleased, I was skeptical at first, but definitely blown away now.

4 May 2026
Unprompted review
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Reply from HealRay

Hi Teresa,
Wow this is amazing to hear! 💙 We’re really glad that in just 4 days you’ve already noticed less bleeding and stronger teeth that’s a great sign that your gums are responding well to the therapy.

It’s completely normal to feel skeptical at first, so we’re even happier that the results have exceeded your expectations!

Rated 5 out of 5 stars

I had bleeding gums and my gums just…

I had bleeding gums and my gums just felt inflamed. After some research I saw that red light therapy coul help.After a week using it morning and night I could tell a difference. I will continue to use this device.

22 April 2026
Unprompted review
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Reply from HealRay

Hi Gina,
Thank you so much for sharing your experience with us 💙

Red light therapy works at a cellular level to help reduce inflammation and support healthier gum tissue, so seeing early changes like less bleeding and improved comfort is a great sign. With continued use, many customers notice even more benefits over time.

Rated 5 out of 5 stars

Since adding this to my oral hygiene…

Since adding this to my oral hygiene routine my teeth have become stronger and my gums are growing back!! Some spots more than others, but it was expected with some areas having more damage from periodontitis. Some of my teeth used to move a little, now they dont. I can see and feel the difference after two months of use. I will continue using it, it’s working for me!!

16 April 2026
Unprompted review
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Reply from HealRay

Hi Aitor! Thank you so much for sharing this!

We’re really happy to hear you’re noticing such positive changes and feeling a difference after two months of use. Your consistency is great, and we truly appreciate your support. We’re here anytime you need us 💛

Rated 4 out of 5 stars

Im not sure if I can use it because I…

Im not sure if I can use it because I have a crowns. It doesn't say anything about it.

14 April 2026
Unprompted review
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Reply from HealRay

Hi Alena, Thanks for your question—this is a good one.

In general, dental crowns are typically compatible with red light therapy devices like Healray. The light works on the gums and surrounding soft tissue, not the crown material itself, so it should not damage or affect your crowns.

That said, since your situation is specific, we recommend being a bit cautious at first:

-Start with shorter sessions to see how your gums feel
-Use it gently without pressing the device too firmly against the crown area
-Stop and consult your dentist if you notice any discomfort

Rated 5 out of 5 stars

Good product, great customer service

I am happy with this devise. It is easy and feels great! When I had an issue with the gel pen, Jusmine took care of it completely and quickly. I am very impressed with this company and recommend.

13 April 2026
Unprompted review
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Reply from HealRay

Hi Karen, Thank you so much for your lovely feedback! We’re really happy to hear that you’re enjoying the device and that it feels easy and comfortable to use.

We appreciate your trust and recommendation, and we’re always here if you need anything 💛

Rated 1 out of 5 stars

I have just purchased this for $139.97…

I have just purchased this for $139.97 Australian dollars, next minute I am being charged $170.23 Australian dollars (a separate transaction) for a six pack of gel, I have immediately phoned Paypal and they have issued a dispute, the lady at Paypal even said the gel has cost more than the device. The company has 10 days to reply to Paypal the lady said, I would never have paid $170.23 for a six pack of gel, I actually do not think anyone on the planet would. We will see what happens, let us hope the device works!!

10 April 2026
Unprompted review
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Reply from HealRay

Hi Lisa,

Thank you for bringing this up, and we’re sorry for the confusion.

To clarify, the six-pack Gum Care Gel is priced at $119.82 USD. Since your payment was made in Australian dollars, the final amount you see depends on PayPal’s exchange rate at the time of the transaction, which can differ from standard market rates. In some cases, PayPal may also include conversion or processing fees, which can increase the total amount reflected in AUD.

Based on recent exchange rates, $119.82 USD can convert to approximately $170–$190 AUD, so the amount charged falls within the expected converted range.

However, we understand this may not have been clearly communicated during checkout, and we sincerely apologize for any confusion this has caused.

We understand this wasn’t clearly communicated and apologize for the concern. We’ll also respond to your PayPal dispute to help resolve this as quickly as possible.

Please feel free to reach out if you have any questions—we’re here to help.

-Jusmine

Rated 5 out of 5 stars

When I first received my healray…

When I first received my healray device, it stopped working after about two weeks but after contacting customer services there was no problem in getting it exchanged ( once I had sent videos of the issue). I have been using all of the products for quite a few months now and can't say that I have noticed any change. I have been suffering with periodontitis for a number of years and after a visit to my dentist, I asked how my gums were( expecting the usual' in a terrible state' answer.
Instead, she said that my teeth and gums were good and manageable. She had me seeing her every 3 months but now ( because of how things are looking) 6 months! So obviously something is working. It is a long, slow process and you can't afford to miss with your routine. But obviously something must be working if the dentist has extended my visits to the practice. She can obviously see something that I can't.
Thanks healray 👍

6 April 2026
Unprompted review
HealRay logo

Reply from HealRay

Hi, David! Thanks so much for sharing your experience! We’re sorry about the initial issue, but glad it was sorted quickly. It’s great to hear your dentist has seen such positive changes—even if they’re not always easy to notice yourself. Your consistency is clearly paying off—keep it up, and thanks again for trusting Healray! 😊

Rated 1 out of 5 stars

Follow up Review after I Received My Order in September

I previously complained about my shipment going all in on the product: the device, gel, toothpaste, even the consultation. Now that I got everything, used the device regularly, and changed parts of my diet. When I visited the dentist, she diagnosed that I have MMP-8 and Stage 2-3 Periodontitis! Right now, I have one toothache on each of the quadrant! Did I do something wrong?!

1 April 2026
Unprompted review
HealRay logo

Reply from HealRay

Hi, we understand how concerning this must feel.

First, we want to reassure you that HealRay red light therapy does not cause periodontitis or elevated MMP-8 levels. These are signs of an underlying gum condition that typically develops over time, often before symptoms become noticeable.

As a dentist, I’d explain that periodontitis is commonly influenced by things like long-term plaque and tartar buildup, bacteria below the gumline, genetics, immune response, smoking, stress, systemic health conditions (like diabetes), and even past gaps in oral care. Sometimes it progresses quietly, without obvious symptoms, until it reaches a more advanced stage.

In fact, improving your routine and diet are very positive steps. However, at Stage 2–3 periodontitis, professional treatment is essential—this may include deep cleaning (scaling and root planing), possible medications, and close monitoring by your dentist or a periodontist.

Using supportive tools like HealRay can be part of a good home care routine, but they don’t replace clinical treatment when gum disease is already present.

My advice: please see your dentist or a periodontist as soon as possible so this can be properly managed. The good news is that with the right care and consistency, this condition can absolutely be controlled.

We’re here to support you—feel free to reach out anytime.

Best,
Canlas,DMD

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